01/01/2024
“Tech came to do my repair in about 1 hour after I called. He was professional.”
01/02/2024
“Weekend morning, woke up to black screen on smart thermostat, boiler not on. We troubleshooted as much as possible and then called Cellino. Customer service was excellent all around. They had tech out to us within a few hours. The tech was professional, thorough, explained the issue and took care of it. I would highly recommend Cellino.”
01/02/2024
“Tech did an awesome job making a headache go away efficiently. He cleared out my backed up, root tortured main line very quickly and left zero mess. Cellino was able to get someone out within a couple hours after a holiday weekend which was phenomenal and unexpected. Great company in a pinch.”
01/02/2024
“Good communication, answers questions and good explanation.”
01/02/2024
“Technician was very knowledgeable and told me what was urgent and not urgent with repairing/replacing my system.”
01/02/2024
“Great service. We needed some plumbing work completed for our outside hose bib and the shut off valve inside. Our technician was fast, friendly and very knowledgeable (and very easy going with our two dogs). Very impressed with the overall service with Cellino. The scheduling was a breeze and communication impeccable.”
01/02/2024
“Technician was on time and performed good work.”
01/04/2024
“Cellino plumbing was very helpful with scheduling an appointment for a somewhat urgent matter. The technician was extremely thorough and explained everything that needed to be done and was able to solve the issue. Will definitely be calling them again.”
01/04/2024
“Tech did a great job! Courteous, knowledgeable, explained what was being done and why. Cleaned up thoroughly after the job was done. Job well done.”
01/05/2024
“I had a great experience with Cellino Plumbing & Heating. My furnace is new but my basement is old and gets wet. He was able to recommend the best way to solve my problem in a way that I could understand. He was also able to provide me with the service that I needed and could afford right now, as well as writing up an estimate and explaining a larger project, down the road. He was very friendly and helpful. He even offered to help me with another problem that I was having with my car. Above and beyond great work and it is affordable. I highly recommend Cellino Plumbing Heating and Cooling.”
01/05/2024
“I had two different HVAC companies take my money and leave me in a bad position without my knowing, before tech from Cellino came and explained what I was up against. On time, passionate about his work, friendly, honest, and clean – technician removed two hot water tanks from my basement and replaced them with a single, appropriately sized tankless unit. In addition, he corrected the improperly installed venting that was the root cause of my situation that the other HVAC companies didn’t advise me properly on.”
01/06/2024
“Cellino tech was the best. Very helpful and took time to explain options. Cellino has my business going forward.”
01/07/2024
“Tech did a wonderful job. He came to assess the problem it and fixed it.”
01/07/2024
“Technician did a great job assessing what was wrong, and replaced my water tank without any issues. He was very professional and respectful of a situation that was stressful for me.”
01/08/2024
“Prompt, pleasant, issue resolved!”
01/08/2024
“The technician did a great job.”
01/08/2024
“The tech was very professional and knowledgeable. Easy to communicate with and would recommend to anyone.”
01/09/2024
“Techs were very kind and professional. Today I had a new furnace installed, Tech and his fellow worker came right in and got to work. They did a great job and now me and my cats are nice and warm. Thank you guys, you both were awesome.”
01/09/2024
“Technician was very pleasant and efficient. Toilet installed in no time.”
01/09/2024
“Prompt, very friendly and knowledgeable and he took the time to explain and show me the problem.”
01/10/2024
“Excellent service and excellent technician.”
01/10/2024
“Tech worked hard to get this old man’s heat back up and running. I wouldn’t use anyone else now knowing the quality service I can expect from a plumbing and HVAC service like Cellino. Thank you! Both techs were friendly and professional in completing this job. I’m definitely a newly secured future customer. My plumbing experience at the beginning of last year was also a life saving event, and job well done. I get a consistent sense using their services that they are honorable service providers.”
01/10/2024
“My tech was polite and very professional. He fixed my original problem and made me feel very comfortable. After talking with him about another job I was interested in having fixed, the tech said he would fix it. He did and I was very satisfied. I would recommend Cellino plumbing. They offer great service and I had everything done on the same day I called for service.”
01/10/2024
“Cellino HVAC maintenance tech is jovial and ebullient, thorough and explains everything perfectly. Thank you so much for excellent service!”
01/10/2024
“Great experience. The technicians were great.”
01/11/2024
“Very happy with my service. Tech did a great job fixing three faucets.”
01/11/2024
“The very fast response to my request for a quote was within 10 minutes and granted this was after regular business hours was impressive, also the response to have a technician come to the house was the very next morning. They were very nice and knowledgeable, unfortunately I need a new boiler system but they will be here the next day. Highly recommend.”
01/11/2024
“Technician came out on a Sunday and diagnosed the problem as we had no heat. By early Monday morning, the part needed was located and available for install. Technician came out that morning and fixed the problem.”
01/12/2024
“Pleasant, hard working. Installed a new toilet! Happy!”
01/12/2024
“Service provided by tech was outstanding! Tech paid great attention to detail and was the consummate professional!”
01/12/2024
“Cellino always comes through. I’ve used them multiple times, and have referred many people to them. Their techs are very friendly, timely, and professional. The company’s customer service is just the best I’ve experienced with any plumbing or HVAC company. 10/10 recommendation. Thanks for your help today!”
01/14/2024
“Cellino is always very responsive! Plumbing tech repaired the leak in our kitchen sinks sprayer hose on Thursday. He then met me at my brother’s home on Monday to repair a leak under his kitchen sink. My brother had recently passed away and we needed the use of the kitchen sink for cleaning and preparing the house for sale. Technician was very thorough, friendly and helpful. And a day later I received a beautiful card from Cellino offering condolences for the recent death of my brother….so thoughtful! Excellent customer service.”
01/14/2024
“Super great service. Responded in a very timely fashion and did great work.”
01/14/2024
“I have had several GREAT experiences with Cellino for HVAC work. They’re professional from the phone call to the mechanical tech, very quick to respond and I love that they’re tech heavy (text reminders / responses / online pay card loaded for ease). I’m also impressed that I’ve had two women techs come – which is awesome! We need more ladies in the trades.”
01/15/2024
“Excellent service from the first phone call until everything was taken care of for us. The technician did great work and was very polite. I would happily tell friends and family about Cellino.”
01/15/2024
“Backed up sewer at the worst possible time! Is there a good one?? Technician from Cellino Plumbing was great! Professional, polite and had the expertise to get our drains flowing again!”
01/15/2024
“I was able to get service very quickly. The technician was friendly and knowledgeable. I will definitely reach out again for any future need.”
01/15/2024
“Cellino Plumbing and Crew are the best, knowledgeable, courteous, friendly, and honest. I would recommend them for any PLUMBING or HVAC needs.”
01/15/2024
“Technician was great! He was professional, knowledgeable, friendly and got the job done quickly in the freezing cold.”
01/16/2024
“My water pipes were frozen and they came out and had me thawed out in no time. They were very professional and pleasant.”
01/16/2024
“Great job by knowledgeable professionals.”
01/16/2024
“Super responsive and communicated well. Got me on the schedule very quickly. Service was great. Tech was professional, friendly, very competent, didn’t mind my 2yo monitoring his every move either. He gave me informed explanations about what he was doing and future recommendations too. Would definitely recommend them!”
01/16/2024
“Highly recommend Cellino. We used this company twice in the past few months. Once for plumbing and once for heating issues. Both were somewhat emergencies- they came out right away and fixed both issues. Technicians were pleasant, polite and knowledgeable in their jobs.”
01/16/2024
“Tech was awesome and helped us get our heat back on. They even came out the day of when a storm was hitting the area. Tech was honest and fair, and he explained what he was doing and why. He also found a gas leak and fixed that too which is huge. Thank you!”
01/17/2024
“Cellino Plumbing and Cooling seems to have figured out an excellent system that communicates well AND services problems that arise in a timely fashion. First visit from plumbing tech who was punctual, professional, skilled and equipped to work on a leaking copper pipe and also several other smaller issues. He had seen the older furnace while he was here and suggested a colleague that was familiar with it if we ever needed help. Particularly in older homes, experience matters as much as skill. Our experience with techwas so good, it led us to sign up as “members”. As luck would have it, during the recent cold snap just days later, we needed help with an older furnace. Cellino hires experienced professionals and dispatchers, and even their answering service (which few companies have) are adept to handle customer calls. How do we feel about them? Impressed and Appreciative. Many skilled tradespeople we have worked with are starting to retire. Newer companies are well intentioned, but not reliably able to handle the work and their best staff are overworked. Cellino Heating and Cooling is the way to get things done.”
01/17/2024
“ABSOLUTELY THE BEST SERVICE!! I don’t think I’ll ever use another company other than Cellino! We had a leak in our gas line and National Fuel shut off the service and locked it. Requiring repair. It was 4:30 at night just as the Bills kicked off. It was 18° and we have 3 young children. Needless to say, finding someone to come out to help us was next to impossible. Called them that night and they called us back promptly at 8:15 the next morning. The technician was here 20-30 mins later. The professionalism was absolutely outstanding. I liked the text message detailing who our technician was with a name and photo so we knew who to expect. Tech was so respectful and kept the house clean. He answered all of our questions as well. We really appreciate the prompt service from Cellino with this emergency we had. Thanks to them, we only had one night without heat! They have a customer for life now! (Side note, another company we contacted JUST called us back today to set up an appointment…. 36 hours later. Thank you Cellino!!!!”
01/17/2024
“Very polite, personable and friendly. Dealt with the issue and explained everything he was doing. Would recommend Cellino techs.”
01/17/2024
“Cellino was fast to come check our furnace! Our technician was very friendly, and nice! This is not our first time using Cellino and will not be our last! Excellent service!”
01/18/2024
“I have had to use Celino Plumbing three times in the last year and every time I have prompt service and excellent interactions with the dispatcher and technicians. Some jobs were more extensive than others, but every job was completed with satisfaction. I will continue to use Cellino Plumbing if any other unfortunate circumstances arise.”
01/18/2024
“Technician is awesome and gets the job done right.”
01/18/2024
“Called at 1pm, had tech there by 2:15. Drain in ceiling repaired/replaced by 4pm…. Great service .”
01/19/2024
“My furnace died on Saturday night during the snowstorm and frigid temperatures. Out of several heating contractors that I called on Sunday, Cellino was the only one who called me back and had someone out on Monday. Turned out I needed a furnace and Cellino was out the next day to replace it. Can’t say enough about Cellino, thank you for responding to my call for help during a very terrible time. All the techs did an excellent job getting me back up and running. Kudos to HVAC dispatch too, who stayed in contact with me until the job was dispatched.”
01/19/2024
“Always a pleasure, thank you for being an up front company.”
01/19/2024
“Tech was a very polite man. Did a great job too.”
01/19/2024
“We had a plumbing emergency during a snowstorm and tech came to our house within 2 hours of calling Cellino Plumbing. He was done within an hour and we were so happy with his professional work. Highly recommend!”
01/20/2024
“Really proactive teams of technicians and respond to calls pretty quickly. I really like working with them.”
01/20/2024
“Tech came out for an emergency repair. He was incredibly professional and knowledgeable. He was also very empathetic as the homeowner is a 92 year old lady who was understandably very concerned over her loss of heat. He went above and beyond expectations and I would absolutely recommend Cellino for anyone needing fantastic service!”
01/20/2024
“I called Cellino plumbing company this morning needing a plumber to clear out 2 backup kitchen sinks / within 1 hour tech arrived. He was terrific and handled the clogged sinks in about an hour – 1&. 1/2 hours . He was extremely courteous, professional, polite and clearly communicated the pricing clearly. Considering it was a Saturday call I felt the charges were fair . Thank you Cellino for hiring competent people Technician was awesome 👏. Thanks again . I will not hesitate to call Cellino for any future plumbing issue.”
01/20/2024
“So glad we called them, so helpful and nice from the first phone call. The technician was so polite and worked in the cold to solve our problem! Would definitely recommend them!”
01/20/2024
“Tech did an excellent job fixing leaks in my bathroom. She explained my options for fixing the issues in layman’s terms so that I could make an informed decision. Additionally, her work was impeccable and done quickly. Will definitely recommend Cellino to others.”
01/21/2024
“Tech was efficient. Very knowledgeable and professional.”
01/22/2024
“I’ve used Cellino plumbing many times and they always do a very good job and the workers are always friendly and professional.”
01/22/2024
“Great service and communication. The technician was very professional and got the heater cooking…highly recommend.”
01/22/2024
“These guys/gals are awesome. Thanks for checking on my furnace this morning.”
01/22/2024
“Great service and communication. The technician was very professional and got the heater cooking…highly recommend.”
01/23/2024
“Tech was very nice! He admitted that Cellino’s estimate was higher than my previous two. He even recommended another company to get an estimate from. Tech was also very knowledgeable.”
01/23/2024
“Every service person from Cellino has been professional, personable, and thorough, while answering questions and addressing concerns; both the plumbing and HVAC service personnel.”
01/23/2024
“We were very pleased with all aspects of our service. Everyone was so friendly and competent and we would not hesitate to call them again for any of our plumbing issues.”
01/23/2024
“Tech did an amazing job with the plumbing under my sink. I had a leak and a previous person who didn’t know about plumbing did a patchwork job and Cellino tech fixed it up perfectly. Expensive but did a great job.”
01/23/2024
“The service call to repair the furnace was very good and they were able to come the next day!”
01/24/2024
“Toilet tank cracked. Pretty sure a tech was there to replace the entire toilet within an hour after I made the original call. Technician was so polite, professional and educational about all things plumbing. Will definitely work with them again!”
01/24/2024
“Very polite, checked out problem. Did a great job. Very good repair on the sump pump. Very polite and in explaining each step of repair.”
01/24/2024
“Technician from Cellino Plumbing was great. Arrived quickly and gave ample notice, discussed what needed to be done and provided a few options. Gave me a quote and did the job quickly and very neatly. Gave me some tips and options on some future unrelated work that is sorely needed one of these days. I’ll call Cellino again when that time comes. I would highly recommend them.”
01/24/2024
“Fantastic as always.”
01/25/2024
“Great experience and excellent customer service. The technician who installed my new faucet was professional, knowledgeable and a nice person. I would definitely recommend this company.”
01/25/2024
“I’m very pleased with doing business with Cellino Plumbing. We had some issues several times, yet not once did the dispatcher or the technician ever make me feel that I was being difficult. (My opinion) a business that cares about the satisfaction of their customers. Keep up the good work please! Great job!”
01/25/2024
“Had a lot of backup in our main line today. Called Cellino Plumbing for the first time and everything was done from a representative who took my call in the morning from the dispatcher who told me when the tech was in his way and technician who provided our service was courteous and informative. Great service, great team and great price!”
01/26/2024
“Cellino technician came out the same day to handle my flooded basement. Their prices were fair and competitive. All the issues were explained to me to come to a solution. I would hire them again.”
01/26/2024
“Fantastic Company! I gave them five stars. I wish I could’ve given them 10+ stars. They’ve listened to my problem. Tech and an apprentice came and did a wonderful job in helping with my problem. Both gentlemen were very knowledgeable, friendly, and courteous. When they left, they cleaned up and even brought in my garbage tote for me. Thank you! Please consider calling them when you have a problem!”
01/26/2024
“This company is great. I trust them, and they take the time to explain any work that needs to be done. Also, the service people are friendly and respectful. I’ve been using them for years.”
01/27/2024
“Was very impressed with the cost and service. The tech went above and beyond. Highly recommend!”
01/29/2024
“Great same day service and found other problems that I didn’t even see, including a pipe that was beginning to leak.”
01/30/2024
“Excellent expertise and experience.”
01/30/2024
“A pleasure to work with. Courteous and friendly. Very helpful and efficient. Will definitely use Cellino again for future needs.”
01/30/2024
“Always efficient, reliable, and go the extra mile.”
01/30/2024
“Great service and friendly. Tech was knowledgeable and provided a good breakdown.”
01/30/2024
“Found out our sump pump stopped working due to a backup. Technician from Cellino was very friendly, thorough, knowledgeable, and efficient in replacing the pump.”
01/30/2024
“Technician was very kind and explained all of the work she performed. She was on time and very polite!”
01/30/2024
“Excellent service! Always a pleasure to work with this company!!”
01/30/2024
“Technician was very professional and competent in repairing our sump pump.”
01/31/2024
“Technician was on time, focused, determined & experienced ~ not to mention polite & kind! He worked conscientiously & most importantly he was successful at fixing my problem! Cellion is lucky to have him working under their umbrella!”
01/31/2024
“Very professional. Came the same day. Very happy with outcome.”
01/31/2024
“Our area recently flooded. Our sump pump burnt out from the deluge of water and we ended up with our belongings floating ! We called Cellino and they arrived in just a few hours.We were extremely impressed with speed, cleanliness and information along every step. We can’t say enough to describe our appreciation for the technician and Cellino. I would recommend them to everyone.”
02/02
“Tech helped us out with a leaking sump pump during a bad storm. Cellino always comes through in an emergency!”
02/03
“Customer service was excellent. Their technician was very personable and knowledgeable. He quickly replaced the sensor on our hot water heater which was damaged when our basement flooded.”
02/03
“Our tech really knows what he is doing. Fantastic and knowledgeable guy!”
02/03
“Our service tech was extremely courteous, knowledgeable and had our boiler system up and running quickly. This was a snow day emergency call and we are very happy with the results.”
02/03
“Our service technician was very professional, explained our situation thoroughly, was quick to arrive and friendly.”
02/03
“A great experience all around! Our service tech was thorough, knowledgeable and solved my sewer back up problem quickly! Not only was he professional, his truck was neatly organized and he cleaned up any mess that was created during the repair. I signed up for the maintenance program today and although I hope not to have more problems with my plumbing, it’s reassuring that I can count on Cellino!!”
02/03
“Fantastic service and price!!!!!!”
2/4
“The technician was very friendly and knowledgeable about his work and did an excellent job and took the time to explain all the work he was doing.”
2/4
“Excellent service.”
2/4
“Needed a new water heater and they were able to help me in a short amount of time. Tech was great- knowledgeable and friendly.”
2/4
“Technician at Cellino Plumbing and heating was great, very professional and patient with us through the whole process of fixing our furnace. Definitely will use them for future needs.”
2/4 “Tech was great! He was timely, efficient and professional. I would recommend Cellino Plumbing, Heating & Cooling! Thanks!”
2/4 “Always awesome job!!! Just a tune up for the furnace and boiler. Very knowledgeable and friendly.”
02/05 “Very friendly. Knowledgeable. A genuine pleasure to do business with.”
02/6 “Had my hot water tank replaced.They did a great job and were very professional. Would recommend it to anybody. Technician was great and very professional!”
02/6 “Cellino Plumbing came to the rescue once again! Our hot water tank broke and they responded right away by sending a technician to our house the same day. Our technician was professional and courteous and we are thrilled with our new tankless water heater. They put in our new furnace and AC unit a few years back as well. I recommend Cellino Plumbing all the way!”
02/7 “Great Job.Excellent service and reasonable price. Can not ask for more!”
02/8 “Tech was very personable and took the time to provide education to me and my husband. He was mindful of our questions and transparent regarding options available. We will be using Cellino again in the future!”
2/8 “This is the first time we have used Cellino Plumbing. It certainly won’t be the last . I called Cellino this morning and their tech arrived in the afternoon. His care, attention and advice were superb, as was his attitude and politeness. All well worth the cost of service, which wasn’t too bad.”
2/9 “So we had a slight back up issue in are drain in the basement it turned out it was not much of a plug. But what impressed me the most was the honesty. They could have said something else was wrong and they did not. We were expecting to pay around $300 and the service guy said nope it was around $40 dollars. You can trust a company that does not try to profit off people for no reason. We will use Cellino Plumbing from now on, thanks.”
2/9 “Great service every time 👍Tech was polite and informative.”
02/10 “Great job, quick service. The team at Cellino is outstanding! Highly recommended! Put in our brand new furnace and we love it!”
02/10 “Technician was so polite and helpful in answering all of our questions; he then set out fixing the problem with sewage pipes. Thank you!!”
2/12 “My installer was very polite and professional and installed my sump pump quickly. No complaints at all as usual when it comes to Cellino Plumbing.”
2/12 “The job was done properly, they wore foot protection over their boots and were very professional.”
2/12″ Awesome job. Polite, prompt and hard working.”
2/13 “My technician was extremely understanding of my situation. Made me feel comfortable with my decision to have Cellino cover all future needs.”
2/13 “Excellent work. The technician was knowledgeable, friendly, and professional. Will call again for all our plumbing needs.”
2/13 “Tech came to give us a quote on a replacement boiler. He was very professional and informative.”
2/14 “The Cellino technician arrived on time to provide me with estimates for several different items of work after we tore out an old plaster and lathe kitchen ceiling providing access to bathroom plumbing above. He explained several options to replace old plumbing pipes, drum traps and install new pvc to the stack. We also discussed an update to plumbing for a new laundry tub in the basement. Tech was thorough and friendly. He provided us with an estimate the next day.”
2/14 “I couldn’t be more pleased with Cellino or our technician. He was very pleasant to work with, knowledgeable, thorough, and made sure to stay until we had water. We will definitely be using Cellino again in the future!”
2/14 “Tech solved my dripping shower head problem. He was very pleasant and considerate of me and my property. I am so thankful to have the drip drip drip stopped. Great job!!!”
2/14 “Our main water line was backing up into our basement toilet, and after trying to remedy the problem myself I called Cellino. They had someone at my house within the hour, and got the issue under control shortly thereafter.Tech was friendly and knowledgeable, and even gave me some tips on how to avoid the same situation in the future. I would highly recommend Cellino for any plumbing issues you might have.”
2/15 “The experience with HVAC sales tech was great! Very professional! Thanks!”
2/15 “I had Cellino Plumbing and Heating out here again yesterday for a furnace repair and tune up.They did not disappoint as they are always prompt, courteous and very hard workers! I have a crawl space and they really had their work cut out for them. Great job!”
2/15 “Excellent, fast and professional service. They were considerate not to make a mess and were respectful of time. Definitely recommend.”
2/15 “Tech was very professional and knowledgeable! He was well equipped and was a great resource! I would highly recommend him.”
2/15 “The tech was wonderful, very knowledgeable and did a great job.”
2/15 “Technician was very knowledgeable of my sewer issues, easy to work with, and repaired my issues. Highly recommend this company and especially the technician.”
2/15 “I was having issues with my furnace. I called Cellino and explained the situation. Two hours later they sent a young technician to fix my furnace. He was very informative and took time looking for answers. He was quick and thorough. I’m very happy with the results.”
2/16 “We had excellent service, the friendly and knowledgeable technician was extremely helpful. Also the service was reasonably priced. Technician was able to diagnose and fix the issue quickly. Very pleased with the service. Highly recommend calling Cellino if you need service.”
2/16 “Cellino Plumbing company is a great establishment. Great plumbers are sent out to help you. Everything was explained to me in detail. And he did an excellent job. Clean up behind himself. He was awesome.”
2/16 “Highly responsive customer service. Technicians were extremely knowledgeable and patient and willing to explain anything that I was confused about. They arrived promptly and got back to me quickly. I am looking forward to doing work with them again.”
2/16 “Definitely would rather spend my hard earned money on something other than a new sewer system but glad we chose Cellino Plumbing. Technicians came out and helped troubleshoot my sewer problem, they were all great. They arrived the next day and installed our new sewer system. They were both top notch!! Very professional and respectful and left my basement looking better than it did before their arrival. Definitely would hire this crew again but I pray that it’s not for a long time.”
2/17 “The staff and technicians were very friendly and knowledgeable. The technicians went above and beyond and were professional. Prices were very reasonable and affordable. I would definitely recommend their services.”
2/17 “Very nice work. Efficient and fast. Very friendly! reasonable pricing for the quality work you get!”
2/17 “Excellent!!!”
2/17 “Came same day. Tech did a great job and completely fixed my problem.”
2/18 “Very friendly. Completed the install of a water heater in a reasonable amount of time. This was an emergency situation on a Sunday.”
2/19 “This is the second time we have used Cellino for our plumbing needs. Clear, concise, professional and personable; Tech was excellent throughout each step of our plumbing repair and vanity installation. Thank you, great customer experience!”
2/19 “From customer service to my technician, all excellent service.”
2/19 “The technician showed up on time and was pleasant and professional. Nice company to deal with.”
2/20 “Great service provided for my furnace tune up. My technician was super friendly and professional!”
2/20 “Once again, Cellino delivers excellent service. Our furnace tech was friendly, skilled, efficient and communicated to us clearly. We are very happy customers!”
2/20 “Tech did a great job fixing my plumbing!”
2/20 “I couldn’t be more pleased or satisfied with my experience with Cellino Plumbing. They came the same day and the tech was professional, informative, and explained my options well. He efficiently did the work. I was also pleased with the fair price charged for the work done. I will be using Cellino Plumbing again and have already been recommending them to family and friends!”
2/20 “Cellino responded very quickly to our emergency needs and tech was very thorough in his explanation as to what the problem was and what he did to resolve it.”
2/20 “Prompt and courteous service. Came out on Sunday of a holiday weekend and made a quick fix to the furnace.”
2/21 “Cellino reached out and got a pair of technicians out within 24 hours of reporting the issue to their team. The technicians were very professional, clearly communicated the work and adjustments that were done, and have committed to supporting the issue further if it persists. Very appreciative of the company for standing behind their work and ensuring the unit is functioning properly.”
2/21 “Expert, experienced, friendly and all-around terrific work. Thank you!”
2/21 “HVAC tech provided professional, exceptional service.”
2/23 “Drain technician is thorough, respectful, and easy to work with! Highly recommend Cellino!!”
2/23 “HVAC tech was amazing. He explained everything in detail from start to finish. He’s so knowledgeable and he didn’t try to talk me into anything. He knew exactly what
AC unit we needed. Great company too!.”
2/23 “Drain technician was on time. He has checked the drain line and is able to find the issues. He explained all the charges and was able to unclog the drain. We really liked the service Cellino Plumbing provided.”
2/24 “I was very pleased to see a woman in the field. 👍🏻HVAC tech gave me a new perspective on what I thought I knew. She was extremely professional!”
2/24 “What a positive experience I had with the admin staff and service men of Cellino helping with recent plumbing issues. Tech was informative, and thorough, and patient answering extra questions I had as he went along and was friendly throughout the process. When tech came out for camera follow-up I can say, his approach was just as friendly and informative as our drain tech and our plumbing issues have been resolved since. Would positively recommend the customer centric services of Cellino!”
2/24 “Great job. Took care of the issue and went above and beyond!”
2/24 “We had a backup in our basement and tech came first thing in the morning. He was very friendly and professional,and explained everything that he was going to do. I would definitely use this service again especially if the rest of the staff is as great as he is.”
2/24 “Great job.Took care of the issue and went above and beyond!”
2/25 “Good professional work.”
2/26 “Called for a hot water tank issue. Technician came out and advised me that I need to do a replacement. He contacted another worker who came out and after they picked up the new tank did install it. It was a difficult installation but they worked it out. Cannot be happier. Thanks”
2/26 “Great customer service.”
2/27 “Tech was very professional- told me what and why he was doing the work. And he was easy to talk with. Great job!”
2/27 “Goes above and beyond to ensure an excellent experience.”
2/27 “Prompt service – technician was great and very helpful.”
2/27 “Great experience with technician from Cellino Plumbing! We recommend them!”
2/27 “HVAC tech did a great job with our furnace tune-up. Celino came out the same day when we had water backing up our basement shower drain and a few days later they installed a backflow preventer and gate valve. They were careful to cover their shoes and our carpets to keep everything clean.”
2/27 “Once again Cellino HVAC and Plumbing comes through for us. We received three estimates from local HVAC/PLUMBING co’s in our area. Cellino beat the others by more than $4,000.00! The technicians are professional, polite and thorough. We just can’t say enough here except this; Use Cellino!”
2/28 “Good friendly plumber who diagnoses leaks and makes recommendations as needed when tiling is needed. We recommend Cellino Plumbing.”
2/28 “Fast response and quick resolution to my problem.”
2/28 “Very professional and effective!!”
2/29 “Cellino Plumbing excels.”
2/29 “Technician came out today as we had a backup. I called at 9 and he arrived by 2. I was very appreciative of the fast service. He was very informative, answered all my questions and gave me options to avoid this situation in the future. This is our second time using Cellino and we will continue to do so.”
3/1
Technician was amazing. He explained everything and answered all of our questions. I would highly recommend him to anyone.
3/1
Every interaction we’ve had with Cellino has not only been positive, but also educational and reassuring. I can’t recommend them enough!
3/1
Great sales support and installation team. They were respectful, timely, and had excellent communication.
3/1
I have a very old house I purchased 8 years ago, and the plumbing has been very problematic. When I call Cellino, I always get a prompt resolution, or at least a direction to go in if the problem turns out to be bigger than expected. I get a senior discount which helps, and I purchased the monthly maintenance plan which gives an extra discount as well. I love the guys that come; they explain everything clearly, always do a great job, and leave no mess to clean up when they’re done! I’m a very satisfied return customer!
3/1
5 STAR COMPANY!!! & 5 STAR EMPLOYEES!!! GREAT SERVICE!!!
3/1
Tech did a great job. 10 out of 10. Customer service helped and both were wonderful.
3/2
Cellino Plumbing did wonderful work at our home. They were on time and courteous. I would recommend them again and again.
3/3
I needed my kitchen faucet replaced and called Cellino Plumbing. They were able to send someone out the same day. I have used this company several times in the past and I am never disappointed. My technician did an awesome job with the install. We ran into a few problems with the pipes, but he was well-prepared to handle it and got the job done.
3/3
Had a boiler emergency on a weekend in winter. Their technician came out the same day and was unbelievably polite, courteous, efficient, and professional. He got it fixed within 2 hours. We discovered a minor hiccup overnight (nothing he did wrong, just an old house), but he came back right away the next morning and made sure it was 100% fixed. Reasonably priced for emergency work on a weekend. Will be using them again in the future. Note to management: Tech was outstanding.
3/4
Cellino had an available technician for an emergency that many other plumbers we called did not. So that alone would bring me back, but the technician was really thorough and a real nice guy. Very happy with the service.
3/4
I had an HVAC technician over to check my heating. You should try to CLONE him. I recommend him 100 percent!!!!!
3/04
Cellino Plumbing handles all our needs at our factory. No job is too big for them, and they are great in price and service. I deal mostly with one particular technician, and he goes above and beyond expectations. Truly value our relationship.
3/04
Tech was helpful and professional. We have used Cellino multiple times now and are always happy with their work. I would recommend Cellino to anyone having an issue.
3/05
Technician was here on time, was a very nice and professional person. Told me all I needed up front, and gave me all the options I had with my water heater issues. Good dude, great service.
3/05
Excellent. Fixed the gas leak. The technician was professional and very efficient. Also gave some good tips for this DIYer. Did not try to oversell unneeded service. Will definitely go with Cellino again.
3/05
HVAC technician was excellent, very thorough. He explained everything in great detail. Also gave me as many options to be as accommodating as possible. Everything worked out great. I can tell he aims to make sure he does the best work. He made sure of everything he was here for and followed through with what he said. He did a great job. Recommend to everyone. I also was very pleased with the answering service. They made working with them very easy. !!! A+
3/05
Plumbing technician was great. She walked us through our options and did a great job. Knew all aspects of the job and was efficient. Brittany was great. She walked us through our options and did a great job. Knew all aspects of the job and was efficient.
3/07
Great experience with the technician who came into our house and talked with us. Very knowledgeable and all in all a great person.
3/08
I have nothing but great things to say about your company. Technicians were very professional and knowledgeable. Kept me informed with pictures of what they found in my crawlspace. Also, customer service people answered the questions I had and were very helpful.
3/11
Cellino tech was great. Very knowledgeable!
3/11
Our Cellino visit last week was excellent from start to finish. Their telephone staff were supportive and detailed and set up a visit the same day. Our technician was excellent. His technical skills were top-notch, and his support and flexibility were outstanding. He answered every question, didn’t mind being interrupted with questions while working, and went the extra mile with every detail of the job. I will ask for him for service again; he’s the best and a polite, respectful human of people and property!!!
3/12
Over the past two days, I have been pleased and satisfied with both Cellino technicians. They arrived quickly and were professional and informative. Thank you.
3/12
Fast service. Great work by their plumbing technician. Professional and punctual.
3/13
Salesperson was very helpful. He figured out which option was good for me. All technicians are friendly. They listen to whatever the customer says. They do an awesome job.
3/13
The plumbing technician arrived promptly for our appointment and reviewed the options for the estimate we requested. We look forward to working with both the technician and Cellino Plumbing again.
3/13
Very knowledgeable.
3/14
Pretty fast with handling timing as far as getting out. Decent pricing. Fast problem solvers.
3/14
Clean, very nice, to the point, on time, happy with service.
3/14
Cellino Plumbing just did a big job in my basement that involved some excavation. The technician was a pleasure to work with, and I had a lot of confidence in him. He was knowledgeable and explained things well. Both technicians worked hard and were careful to completely clean up after, too. They were efficient and did a beautiful job. I am very pleased and highly recommend Cellino Plumbing. The price was reasonable, too.
3/15
New bubbler system installed today. The Cellino crew was in & out in 6 hours! Over the past 2 years, I have had a tankless water heater, furnace, AC, sump pump & now the bubbler installed. Cellino is always prompt to respond to any issues & timely when they schedule appointments. Never have to guess when they will show up. This is a reputable outfit. I highly recommend!
3/15
My hot water tank stopped working on Thursday night. I scheduled a service appointment through their website which was very easy. The next morning they came out and installed a new tank for me. I couldn’t be at home so my father came over to hang out with the technician who installed a new tank. My father said the technician was extremely professional, knowledgeable, and did a wonderful job. Thank you!
3/15
The technician was very good at explaining the problem and fixing it. He was clean and efficient. I’m very pleased.
3/16
Based on the five minutes, this man has been here. I’d never use another company again in my life. No one has ever done a more thorough look around this building to try and figure out what’s going on ever. Overall outstanding job.
3/16
As a QC/QA follow-up to a minor water leak in our recently completed bathroom project, the tech was on-site to correct the leak. He observed another water leak that could have been a big problem and made the fix, no charge to us. A very professional and quick response was really appreciated.
3/17
Tech was an expert in his diagnoses of any problems that I had. Fully recommend this business, excellent service. Thank you!
3/18
Every time we’ve had a technician come out to our house they have been fantastic. I can’t say enough good things about the techs and their customer service.
3/18
Tech was great! Very professional, knowledgeable, and friendly. Cellino Plumbing is our plumber going forward!
3/18
Wonderful. Nightmare scenario this morning. Woke to a burst pipe in the ceiling of my finished basement. Techs worked all day to fix the plumbing problem. Recommended a water damage company and they came right away too. I was a wreck but they helped me feel much better and that it will all work out. Terrible experience (the flood) but great service and concern from Cellino guys.
3/18
Tech was on time for our appointment for an estimate. We requested he was professional and answered any questions we had about a very nice young man to work with.
3/19
Excellent service, courteous, and knowledgeable!
3/19
Service the same day I called. The visit was prompt and professional, very happy with my service both times I have needed it.
3/19
HVAC technician was extremely helpful and informative.
3/20
This is the third time I’ve used Cellino plumbing. They are always professional, kind, and courteous. They also do very good work. They are our go-to plumber!
3/20
Timely service, professional, and very helpful.
3/20
I had a repair done today covered by the Cellino guarantee. The plumbing technician who originally did the work showed up. He was pleasant, polite, and informative. I’ve only had Cellino plumbing work on the plumbing in my house except once. The other company who I had no choice but to use because I was leaving on vacation the next day and my sump pump needed replacing. I was overcharged for the work where I’m sure I’d have had a better price from Cellino.
3/21
Fast and efficient!
3/22
HVAC technician greatly exceeded expectations to install a new damper motor. Helpful, informative, and engaging.
3/22
Very knowledgeable and professional staff.
3/22
Plumbing technician was very professional and very knowledgeable.
3/22
HVAC tech came to my home today to service my furnace. He was so friendly, honest, and mostly knowledgeable. I am so happy that he took the time to explain the problem and how to fix it. Thank you for sending him my way and I look forward to him fixing my furnace. THANK you so much!
3/22
Excellent service thank you for sending your HVAC tech, he was amazing, honest, and very knowledgeable. He is going to make sure my family stays warm. I can’t say enough about how the visit went; he is amazing thanks again.
3/24
Great experience.
3/25
HVAC tech took the time to look at everything and give the most comprehensive quote I have seen. I know exactly what will be done, and where and how it will be done too. Thanks!
3/25
I had a pretty much ideal experience with plumbing tech from Cellino regarding a service appointment on a tankless water heater. I had a few bouts of suddenly losing hot water with an error code on my heater unit and called to see if someone might be able to swing by and take a look. The tech was available within two hours of my original call, and he was able to show me step-by-step what he was checking during a quick teardown. We didn’t find any one obvious issue, but even beyond the basics, he had several suggestions for what to look into if the issue persisted. By the time he left, the unit had its fan assembly cleared out and we adjusted a kink in a moisture outlet hose. No cold-water issues (so far) since the visit, and I feel great about the whole experience.
3/25
Contacted Cellino Plumbing, Heating, and Cooling for a quote on HVAC cleaning. HVAC tech came out and walked me through the whole process. He explained what areas he was looking for and how they could become problems if not addressed. He was very honest and patient with my many questions. He took his time and reviewed the whole HVAC system, tracing all the cold air and hot air returns. Very knowledgeable and really friendly! 10/10 recommended Cellino Plumbing, Heating, and Cooling!
3/26
Tech was very polite and knowledgeable, great workmanship, would have him back again.
3/26
Technician was great! He fixed the problem quickly and was on his way. The price was very reasonable, also. We are so happy with Cellino!
3/27
Excellent work and quick and neat!
3/27
Cellino Plumbing provided one of the most professional experiences of any service we have needed in our home. Our HVAC technician was absolutely fantastic and for something where he could have left and rescheduled another visit to finish the work, stayed and worked through the night to ensure the issue was resolved for us. Would highly recommend to anyone in the area for the pure quality, care, and ease that Cellino brings!
3/27
Great service! We needed the shut-off valve on our main water line replaced. A technician was here the next morning. He kept us informed of what needed to be replaced and the cost. He was also able to provide input on a potential upgrade to a table water heater.
3/27
The service from Cellino Plumbing was great. Technicians did a wonderful job.
3/27
Friendly knowledgeable professional.
3/27
Plumbing tech was great. He came to fix my faucet and he saw that the handles on the pipes under the sink were bad so he fixed those too. I could have had a big problem if they broke. He was so nice and he is a really good plumber. If I need a plumber I am going to ask for Cellino.
3/27
Amazing experience from setting up the initial appointment to the actual service call. This company wrote the book on exceptional customer service. By far, the plumbing technician had to be one of the most polite and knowledgeable technicians that I’ve ever met. And even better, he showed me some things that he believes that every homeowner should know. How awesome is that! Thank you again.
3/27
Drain technician was great! Got the job done!
3/28
Explained everything, made it understandable to me and my wife.
3/28
Good service, friendly on the phone and in person.
3/28
Very sharp staff, especially our drain technician. Learned a lot about preventive maintenance from them.
3/28
They aren’t cheap but they are worth it. The tech wasn’t just here same day, they were here within the half-hour I called. Very friendly and efficient. Will use them again when I need them. Very happy with the service.
3/28
First time trying out Cellino and it won’t be my last! My technician Technician knew his stuff provided excellent service and tried every avenue and alleyway to try and get my furnace up and running the same day. He searched everywhere for options and parts and within 24 hours got me back to where I was and then some! All around great guy to talk to with excellent personality and energy. It was a pleasure doing business with him and I highly recommend him to anyone!
3/28
I had an emergency… toilet-wise! They came the same day! Let me know when the technician was on the way. He fixed it in 10 min! Nice guy, didn’t mind our little dog giving him love. Thank you so much!
3/28
I called for service and was able to have service the same day. They said between 1-4, and their technician was there on the early side of that estimate. He called ahead of time to let me know he was coming, and they sent a photo so I knew who to expect. He was prompt, courteous, respectful, neat, and did a great job. With the cost of plumbing work, you want to be sure that the work is done correctly. I wouldn’t hesitate to call for service from Cellino Heating and Plumbing. These guys know what they’re doing. The office is also on their game, with friendly, courteous, and professional staff, and their techs are great! 5 stars all the way-around.
3/29
Very friendly, upfront, and professional. Job done quickly and well.
3/29
The Cellino technician called ahead of time to let me know when he would arrive. He wore boot covers to keep my floors clean, did an EXPERT job clearing not one but TWO clogs!!!! Very professional, kind, and considerate. Will definitely be using Cellino again!
3/29
The representative was very informative, a pleasure to talk to.
3/29
Technician was very knowledgeable and kept me updated as he was making repairs. I appreciated all his input; he fixed my issue and it was worth every penny. Thank you, Cellino!
3/30
Great service. Very thorough.
3/30
We recently received a plumbing check-up from Cellino Plumbing and Heating! It was a very educational experience! Tech was a friendly, personable, and professional technician who took time explaining our very complicated system to us! We are extremely grateful to find a company like Cellino because they are there for you 24/7 if you have an emergency! I highly recommend them!
3/31
Cellino sent a well-qualified plumber to our home. He was very polite and considerate of keeping our home clean. Will use Cellino again.
4/1
The technician is a very good communicator. He is personable and makes one feel at ease. He is also a great problem solver.
4/1
Everything was pleasant. Our technician was very understanding and a pleasure to work with.
4/1
Awesome service! The plumber who did my plumbing repairs was very prompt, professional, and knowledgeable. Tim also cleaned up after himself. I was very impressed with the excellent customer service from the first phone call to book an appointment with a plumber. This is a very good company.
4/1
The technician was super helpful and informative.
4/1
I had a water leak issue at 7:30 am. A technician from Cellino came out, diagnosed us, fixed us up with no problem, and also labeled everything in the basement and gave us quotes for our almost 20-year-old water boiler. Will definitely use them again and would recommend!
4/1
Great service. The tech was thoughtful and thorough.
4/1
They got us on the schedule right away, and the techs were punctual and professional.
4/2
The technician repaired several areas in my home that he identified during a routine visit, including the backup sump pump and kitchen sink plumbing. He did an incredible job and also repaired venting that was incorrectly installed by a previous plumber. His communication throughout, repairs, and professionalism are commendable. He is a pleasure to work with and an incredible reflection of the work and standards of Cellino Plumbing.
4/2
The customer service rep and the technician were great, both very helpful & knowledgeable. The tech did a fantastic job replacing my tub trap and at a very reasonable price. The $50 coupon helped. Thanks, Cellino, great job and I will be using you in the future.
4/2
Super fast arrival after I called! Very nice technician.
4/2
Awesome experience with this company from the office staff to our female HVAC technician who serviced my furnace. She answered all my questions and was very knowledgeable. Very pleasant personality and courteous. Will definitely use Cellino plumbing and heating again in the future.
4/2
Time will tell, but the service today alone was so professional and thorough. The technician was personable and professional, and everything was handled quickly, efficiently, and for a reasonable cost.
4/2
As always, your technician was polite and efficient. He explained everything before doing the work and finished promptly without leaving a mess. What a pleasure dealing with your technicians! Thank you, Cellino!
4/3
Fantastic emergency service. Considerate and thorough.
4/4
Our drain technician was quick, neat, courteous, and did a great job installing our new water heater. Over 10 years ago, my wife lost her gold wedding band. It had rolled under the water heater. The technician found it and returned it. My wife was thrilled. Just can’t say enough positive about our experience with Cellino Plumbing in general and our drain technician specifically. Extremely pleased.
4/4
Professional, efficient, had the issue diagnosed and the toilet installed within 1.5 hrs. Knew all costs upfront, no hidden fees.
4/4
Came to the house and ended up being a very simple job. They only charged the amount to get the technician out to the site and nothing more. Refreshing to see honest contractors.
4/4
The tech was on time and so knowledgeable and professional! We were extremely satisfied with his expertise and the options that he provided to us for the bathroom remodel.
4/4
Did nice work.
4/4
The plumber was very able and well-equipped for the job. Good experience overall.
4/5
Great fast service.
4/5
Had a heating issue. The technician found the problem and explained it thoroughly to me. They did the work very quickly and explained the probable cause. They were both very pleasant and a pleasure to talk to. Thanks again, guys.
4/5
I highly recommend Cellino Plumbing, Heating & Cooling. Scheduling service over the phone was a breeze, and both the customer service representative and the technician dispatcher were great (I called after 6 pm, and the dispatcher contacted me within minutes). My technician was extremely professional and knowledgeable, truly excellent service. He went above and beyond, making the necessary repairs and upgrades to my hot water tank after coming to investigate its failure to stay lit. I highly recommend the Cellino crew for any of your plumbing needs!
4/5
The plumber was very nice, and the price was right.
4/5
I was very impressed with the HVAC tech. He is very knowledgeable, professional, and has an excellent work ethic. Definitely an asset to the company.
4/5
Our technician was friendly and punctual. He identified the problem with my backed-up drain and fixed it right away. He is honest and truthful about the pricing. He also gave me estimates on other future possible services that I may need. I am very happy with the service I received.
4/6
These guys make it very easy every single time. They’re also honest, and that’s a big deal for me.
4/7
Very friendly knowledgeable guy who explained everything we needed to know. Thank you very much!
4/7
They were prompt, knowledgeable, and extremely kind. Always happy with this team!
4/9
Had a problem with a failed sump pump and pipe assembly. Family recommended Cellino, and I called for same-day service, very happy with the result.
4/10
Nice and friendly and did a good job. I would recommend him. Thanks.
4/10
Friendly and knowledgeable. Researched and figured out my furnace issue and recommended what needed to be done.
4/10
The plumbing technician was the best. He took care of our clogged septic pipe, no problem!!
4/10
I always enjoy hiring Cellino for our plumbing and heating needs. All of the technicians we’ve worked with have been kind, patient, knowledgeable, and professional. Making appointments through their on-call service is easy, and we are always able to get an appointment quickly. Cellino is great!
4/10
I have nothing but great things to say about our technician. He did an amazing job on my kitchen sink. He was very knowledgeable and friendly. He explained everything he was doing, gave us the cost right away, and he didn’t try to sell us anything that was not needed. I truly recommend Cellino Plumbing for any of your plumbing needs. Thank you so much!
4/11
The service staff was great getting me an appointment for exactly when I needed it. The service technician had to reconfigure the whole setup under my sink, and I am very happy with how it turned out. I am very satisfied with the entire experience.
4/11
My experience with Cellino was top-notch. From the pleasant exchange on the phone when making the appointment, to the drain technician who showed up on time and with a knowledgeable and friendly demeanor, I highly recommend Cellino Plumbing. Great job, will definitely be referring to whoever asks about plumbing needs!
4/11
Our drain technician was professional, timely, polite, courteous, understanding the problem, and did what needed to be done on-site. I will request him for any and all future contacts with Cellino.
4/11
The technician performed a plumbing inspection, seemed to know the trade well. Very professional and courteous.
4/12
Had issues with the sewer line being clogged. I called Cellino plumbing. From the person who answered the phone to getting the plumber to my house took less than an hour. The technician explained what he
was going to do, gave me the estimate, he got to work, and the problem was resolved. Pleasant experience all the way around. Would use them again.
4/12
The technician went through and inspected my parents’ furnace and AC units. Units are 21 years old and in average needing repair. Recommend replacement, and at my parents’ age, it was decided to do so. Not pushy at all and very informative 👍
4/13
I had a sewer line backed up on a Saturday afternoon. The emergency crew came out with a minimal amount of wait time. Once he arrived, the tech was very friendly and did an excellent job communicating the issues. I could not ask for a better experience. 👍🏻👍🏻
4/13
Great experience. The plumber showed up very quickly and solved the problem of a flooding basement. I highly recommend them for any of your plumbing needs. The price was very reasonable!
4/14
Professional, polite, and capable.
4/15
They were awesome, they took care of the problem, did not leave any kind of mess behind, were so polite and so nice, and they worked on such a cold and miserable day without any complaints and with smiles on their faces. I just want to say thank you, and I would recommend them to anyone who needed their services. They are great.
4/15
We had a couple of others come out and not fix or even find the problem. The team came and found the problem, quoted us a fair price for a big job, and within a week had it fixed. They could not have been more professional and courteous. The communication was outstanding! They will be the company I recommend to others and the only one I’ll call from now on.
4/16
They are so efficient and timely. Comforting to know the work is guaranteed. I love that I can call and get quick service and expert advice.
4/16
Came out for a follow-up to a drain being snaked out. They ran a camera through the line to make sure the issue was resolved. The tech was polite and informative, sent me a quote for when have an issue again.
4/16
Professional and conscientious service.
4/16
They cleared out the drain quickly but it seemed way too expensive.
4/17
Knowledgeable, proficient, tidy, punctual, respectful, efficient, HONEST – if these are qualities you’re seeking…Cellino is your company!
4/18
Outstanding service!! Took care of drain problem.
4/19
Very professional, attention to detail explaining the installation of my new air conditioning unit.
4/19
Immediate and excellent service.
4/20
They did a good job and were very friendly.
4/21
The guys that came were great. The young man working inside the home remained pleasant and respectful. The lead man explained everything perfectly and showed me before and after photos of my ducts after cleaning.
4/22
Great service.
4/22
Fast service, really friendly techs. Went over a few options and laid out everything in clear terms. The technician was absolutely amazing.
4/22
Great service. They arrived on time and worked until the work was finished. Workers were pleasant and informative.
4/23
Cellino Plumbing, Heating & Cooling were just awesome to deal with. It took a few days for the furnace part to come in, but customer service and the technician contacted me at least 3 times each to keep me on the progress for part delivery. The HVAC technician was here this afternoon to install the part. He has been so respectful and courteous every time he was here. If anyone needs these services, I would highly recommend them.
4/23
Excellent, timely, polite, knowledgeable. They explained in detail, and they were very good with my dogs ❤️🐶.
4/23
Very professional and easy to schedule. I had a few extra things come up, and the technician took the time to go over them with me.
4/23
Very satisfied with the knowledgeable and prompt service.
4/24
Cellino plumbing was great!!! Friendly service from start to finish, specifically my drain tech. He was fast, efficient, and friendly. I would highly recommend this company.
4/24
Tech was very knowledgeable, helpful, and professional. Today’s appointment was to gather information to understand my issues and then prepare an estimate. The HVAC tech spent 3 hours here and seemed genuinely interested in solving my issues.
4/25
Plumbing technician was very professional and explained everything very well.
4/25
Plumbing tech was great, and Cellino’s communication is top-notch. They let me know when we were up next on the list, and the tech called me again to confirm he was on the way. He had a tough job getting our old faucet off and installed the new one beautifully. Will definitely be using Cellino again.
4/25
Solved my clogged drain issue the same day that I called.
4/25
Fantastic work done properly! They were on time and completed the job fast! Cleaned up, explained everything that was done!
4/26
The technician was a pleasure. Great service, thank you.
4/26
Tech was so helpful and knowledgeable. He did an awesome job with enthusiasm and personality. I’m very satisfied with the quality of work he provided. You can tell he loves his job. Thank you for a job well done!
4/27
Very Professional.
4/27
Tech did a great job. Friendly and prompt service at a fair price.
4/27
Tech did a great job in the rain.
4/28
Very quick and concise service. No leaks so far!
4/28
I woke up to no hot water, of course, on a Sunday morning, a month after I purchased my home. The plumbing technician came here to look at my hot water tank, explained to me exactly what was wrong and what my options were, was very nice professional and explained everything to me. Did a stellar job replacing my hot water tank. Highly recommend 😀 And wasn’t extremely bad cost-wise for being done on a Sunday and other stuff besides just the tank. Thanks again!!
4/28
Excellent. Thank you.
4/29
Great service.
4/29
Technician did an excellent job diagnosing the issues and putting a plan together. He was incredibly conscientious and detailed in his approach.
4/29
Prompt service. Techs arrived well-prepared to fix the mainline clog. Followed up with proactive camera inspection immediately after unclogging the drain. Shared suggested repair estimate for the repair of the issue I wouldn’t have known about without the camera. Very reasonably priced. Techs were professional, informative, & cleaned up after themselves. 5-star service. Highly recommend Cellino Plumbing & HVAC!
4/29
We couldn’t have been happier with the professionalism and workmanship with the job that the 2 men from Cellino plumbing & heating did for us. We would highly recommend them. Thank you for the quick service you provided.
4/29
Our plumbing technician was wonderful. He was punctual and immediately knew what had to be done. Very tidy and kind. I would recommend him to anyone with total confidence. Thanks, Cellino, for a job well done.
4/30
I had some issues with some water in my basement from the recent continuous rainfall (3) days. I called Cellino, and they scheduled me for an appointment with an underground specialist. He was very friendly and knowledgeable about my concerns, as were the previous technicians that have done work in my home. I will take his professional advice and in the near future have the work done he suggested. I would highly recommend Cellino Plumbing for any work needed in this field.
05/01
The service technician was awesome. He took the time to explain what was going on with the drain tiles and how it all works, from hydro-jetting to replacing tiles. Thank you!
05/02
I purchased a manufactured home. I happily paid the inspection charge for the technician to crawl underneath and inspect my plumbing. He actually seemed happy to do so—“fun job” is the wording he used. I was offered a membership, explained what it covered, and was left the info to review. I’m confident that moving forward, Cellino will be a go-to if everyone is as pleasant and competent as my technician.
05/02
Quality service in replacing water and drain lines in our basement (some original from c. 1910).
05/03
The technician was great. The crew was very helpful. So glad this was able to get done with a prompt response.
05/03
Awesome service and education from my technician. He is super knowledgeable and truly puts his customers first.
05/03
Very quick response and great customer service!
05/03
I’ve had a number of services from Cellino. Furnace purchase: After a lot of research, Trane is hands down the best furnace based on durability and ease of service (efficiency is close with other furnaces, but some higher efficiency furnaces have serious service and quality issues). As such, there are two distributors, one of which is Cellino, and I’m glad I selected them. The install was clean, and they kept the gas lines “tight” to the wall, organized, and square. This contrasted with “Frank’s” work when they replaced my water heater, which came out away from the wall at an angle by about a foot, and there were other flaws that were painfully obvious compared to the clean work that Cellino performed. I also had them quote me the same work (without sharing the price), and they were significantly cheaper. (Although Frank’s work was an emergency replacement due to a leak, I feel like I was probably gouged as I was told a mandatory $700 attachment was also not mandatory for my area.)
05/03
Fixing “Frank’s” work: I had them come in and clean up the work that Frank did because having a gas line start inches from a wall, and angle out almost a foot only to curve back to the wall, is ridiculous and dangerous as it was at a level that I was concerned about tripping on or bumping the pipes. Gas pipes should be as tight and square to the wall/product as is reasonable, not dangling in the wind.
05/03
Duct addition work: I had new ducting put in for a section of my house that had none. Their solution was clean and simple, compared to a competitor whose solution was 4x as much, more complicated, and probably wouldn’t have worked. There was better thought and experience behind the problem solving, and I think that’s primarily what led to the more affordable pricing and just a better solution. The install was clean, but of note is that they don’t tape/seal or insulate their duct joints, at least not in new installations in old houses. When I built a house with a HERS score of 30ish, all the ducting was sealed up with some blue stuff and tape. My wife now has heat in our apartment, so we’re happy.
05/04
Very impressed with the whole experience using Cellino. From the phone call to the work being completed, everything they said they would do, they did. I would use them again.
05/05
Highly recommend.
05/06
Recently we had two bathroom faucets installed by a Cellino plumbing technician. We are repeat customers, and as usual, the service was great. The tech was courteous and did a good job of explaining the process and some options. Thank you to Cellino Plumbing for your professional service.
05/06
Outstanding! Figured out the issue, which was complicated, and fixed it. No charge; it was covered by warranty. Most plumbers wouldn’t even know that.
05/06
Every time Cellino comes to my home, it is the most enjoyable experience. Everyone is pleasant, respectful, and professional. All I can say is they have been great, and I look forward to this continuing. Thanks!
05/06
The tech was polite and friendly. He did what he needed to and was on his way. I highly recommend Cellino.
05/07
Replaced shower head and faucets. Great workmanship. Professional.
05/08
Had a pipe burst under my house. They were able to narrow it down to two places, only cut a small neat hole in one room, and fed it through another to save the damage to my home. No issues with the pipe since the replacement by both technicians. I would call again for services. Definitely high quality.
05/08
Professional and explained everything to our satisfaction.
05/08
Great experience. Understood what needed to be done. Tremendously helpful. He did an amazing job. Have had work done in the past and today was just as good. Would recommend Cellino Plumbing & HVAC to family and friends. Thank you for your understanding and help. Much appreciated.
05/09
5 stars
05/09
Showed up quickly for an emergency, got it fixed.
05/09
The technician was fantastic. Very thorough in evaluating where our leak was coming from and gave options on how to fix it. He was super friendly and made sure everything was cleaned up from his work before leaving. Would totally recommend Cellino to anyone.
05/10
The tech was well-informed, educated, very friendly, and helpful with all questions asked of him. He was a joy to converse with—definitely a 5-star employee.
05/10
I just had a tech from Cellino Plumbing & HVAC, and what a wonderful, knowledgeable, and honest tech I have ever dealt with! A real asset to Cellino Plumbing! Thank you!
05/10
The HVAC tech did a great job on the A/C. Very professional, friendly, and knowledgeable. Cellino Plumbing & Heating has been great every time we’ve had them here for various reasons, repairs, or replacements. We’ll continue doing business with them!
05/11
The technician was fantastic. Got my problem taken care of right away, along with educating me on some things I didn’t consider. Made some great recommendations for future improvements. Will call again!
05/11
I had low expectations but was pleasantly surprised the technician was able to fix the problem in a short amount of time. Great service!
05/11
Excellent service! 100% recommend!
05/11
The tech was excellent, on time with notice, polite, professional, and informative.
05/13
Good, courteous, fast service. Not cheap.
05/13
The plumbing tech was professional and polite. Quite knowledgeable for such a young man. He went over everything about the work at hand and asked if I had any questions. Very thorough.
05/13
Good service. Cellino does quality, professional work. I like that the plumbing tech covered his work boots with booties inside the house, which is thoughtful. Have used Cellino for years. Would call again for any future work/needs.
05/14
Everyone at Cellino was very polite and friendly. The tech came out to unclog our main line. I was very pleased with his professionalism and positive attitude toward fixing our issue. He took the time to understand the issue before jumping in and was able to resolve it without flooding my home with backed-up sewer water. I would recommend Cellino to anyone with a plumbing issue. I will use them again for my next issue.
05/14
I have had Cellino do quite a few jobs in this house; they’re always responsive, professional, and priced accordingly. They stand behind their work and do excellent implementation and cleanup. My most recent bubbler install with their underground team was great. I hope this is the last service call for a while, but in the future, I will definitely call Cellino. Highly recommend the Cellino team!
05/14
Cellino plumbing and their crew made my basement sewer issue a priority. They never tried to upsell me on additional services. The job was completed efficiently. I have not had a sewer problem since they fixed it. I do recommend this company for any of your plumbing needs. 5 stars!
05/14
They do a wonderful job measuring the equipment, getting it in, and the friendliness and timing are perfect.
05/15
Awesome service! The HVAC tech is a super technician! He explained everything, did the work, and was out the door lickety-split! Very happy customer here!!!
05/15
Called Cellino after numerous failures with other companies (no one likes to work on manufactured houses) about an issue with a tankless water heater and scheduled an appointment. They said they’d be there the next day between 8-4. Took off the last half of the day from work after getting an update call from their dispatch department. Their technician contacted me just before 5 and arrived just after 5:30. Within 45 minutes, the appointment was over. He knows what he’s doing and how to help his customer. The only reasons this isn’t a 5-star review are: (1) I had hoped after speaking with the dispatcher, the appointment would happen sooner and (2) I still don’t have hot water. But the 2nd reason is no fault of the technician; I already had a feeling that the unit needed to be replaced and he confirmed my suspicions, contacted the manufacturer on my behalf, and put the replacement in motion.
5/16
Great service, quick and professional.
5/16
Called because I couldn’t turn the water on. The knob stopped working. Within 2 hours of receiving my call, the technician arrived to service the broken cartridge and even caulked around the pipes to prevent water from getting behind the walls from the shower running. I can’t say enough words about how much I appreciate the fast service and the willingness to do it right. I would recommend using the company and would definitely recommend keeping the technician around. Good people are hard to come by, and they are the face of the company.
5/17
Had them out to replace a drain this week. They did a wonderful job, and I would recommend Cellino to anyone in the area. The staff was extremely professional.
5/17
Cellino drain techs did a great job replacing my sump pump.
5/17
The technician was very thorough and took the time to explain in detail the issues and options for solutions! Great experience.
5/17
Very knowledgeable. I called about an AC unit replacement, and during the consultation, I learned so much more about my home in general from the tech and how they could help and what I could do on my own. As a first-time homeowner, this is as good as it gets! I appreciate him very much!
5/17
Friendly, knowledgeable, courteous, kind. The most clinically smart plumber I have ever had in my home.
5/17
The drain technician was wonderful!! He discovered the problem immediately and told me what he was going to do!! I use Cellino all the time, and I wouldn’t if I wasn’t pleased with them. Keep on keeping on!!!
5/17
The technicians were on time, pleasant, professional, and took the time to answer all of my questions and concerns. They were very thorough and did an amazing job installing my sump pump and other plumbing issues. I give Cellino 5 stars for having this team represent them!!!!!
5/18
The tech was very informative and knowledgeable.
5/19
The tech efficiently went about diagnosing the problem and fixed the issue! Friendly, knowledgeable service.
5/19
The tech was an absolute professional, and I couldn’t have been happier with the service and even the price!!!
5/20
The tech was a nice guy, and they gave me the best quote so far.
5/20
Very professional and thorough. The serviceman took his time and explained things. I highly recommend them.
5/22
The Cellino plumber found the source of a wet carpet due to a leaking pipe underneath. I am thankful for his problem-solving and his resolution of this issue. Very professional and courteous. Thanks to Cellino.
5/22
Professional, knowledgeable, friendly service. First time using Cellino, and I will continue to use them for any heating, cooling, or plumbing service.
5/22
Zach was a very nice person and very good at installing our air conditioner. The staff letting us know when the tech would be at our home was very convenient. Would very much consider Cellino for future work.
5/22
The tech was extremely helpful and fixed my thermostat quickly and efficiently, and explained the issue to me in great detail. Thanks!!
5/23
The worker was nice and explained all of my options with me.
5/23
The tech was amazing; we can’t say enough about how much he helped us fix all issues.
5/24
Amazing Service!
5/24
Called at 7:45 and had tech at my house by 10:15. He was very professional and great at explaining everything. My expectations were more than met, and the price was less than I thought. Highly recommend!!!
5/24
Tech was great. Hardworking. Explained exactly what he was going to do. Fast and efficient.
5/24
Cellino always provides excellent, fast, professional service. They are more expensive than other companies, but I trust them and they are fully insured and fix anything not done correctly. I have only had one issue ever, and the technician came right back and fixed the problem. We rely on Cellino for all our properties, 100%, because of their reputation and quality.
5/24
Service was excellent. The technician was courteous and knowledgeable. What more can you ask for.
5/24
Had a new hot water tank installed today by Cellino Plumbing. The tech did a superb job, explained all he had to do, left my basement clean of all work debris. Great company, thank you again.
5/24
Met and exceeded expectations. Felt these guys really cared about their work. Very sincere and very communicative when I asked questions. Wish I could thank them again for their personable manner.
5/27
I had a tech come out, and it was the best service I have ever received from any company! They for sure just got themselves a recurring customer.
5/28
The technician was great. Quick; explained everything thoroughly.
5/28
We’ve called Cellino twice for service calls. Both times, the technicians who showed up were professional, courteous, and did a great job evaluating the problem and fixing it. I would strongly recommend this company.
5/28
The tech was fantastic! We have had an issue with our AC unit for over a year. Other companies were unable to fix our unit. We have used Cellino in the past, and we should have approached them first. In the end, they solved our problem, and now we will be more than comfortable this summer. They are always reliable and professional! In the future, we will call them when we have an issue.
5/29
We had a water problem at my house, and Cellino Plumbing did an excellent job fixing the problem. Cellino, I just want to thank you 😊 for sending a technician to do the job. He is a wonderful person and does an excellent job 👏 ❤️ 😊.
5/29
The techs were both very courteous and experts at their craft. I was very pleased with their work.
5/30
The tech was great, fixed all my gas leaks.
5/30
On time, very responsive, polite, and knowledgeable.
5/31
Great service. Quick response. They came out for my leaking faucet the same day. Gave an estimate, got parts, and fixed it the same day. The technician was friendly and informative. Will use them again!
5/31
Had a great plumbing review with Cellino today. Offered candid but not pushy feedback. Was honest and very informative. Also, both thorough and efficient, which is really helpful.
5/31
Very polite and honest, found nothing wrong with my air conditioning.
5/31
The guys were very professional and explained what they were going to do. Very polite. After they were done, they took pictures and showed me the work. All of my drains are now working quite well.
6-03: Very professional. Job well done on the AC tune-up.
6-04: The technician was awesome. He kept us updated on each step and explained everything in detail. Any questions we had, he answered informatively. He is as professional as you can get and truly loves his job. Thank you for the great job.
6-04: Huge shoutout to your HVAC tech for walking me through all the options to address some major issues with my home’s heating. He was polite, kind, knowledgeable, and honest. I also appreciated Chris’s keen eye for safety when recommending heat solutions for my home. Thanks to the Cellino team!
6-05: I had a great experience with the two guys who came to install my air conditioner! They were both very professional and kind.
6-05: Hot water tank replacement. My tech was polite, on time, and did a great job on the installation. He explained any questions I had about the operation of the new water heater. Everything from the first call after discovering a leak to setting up the replacement was handled quickly and efficiently. Highly recommend.
6-05: The HVAC tech was very thorough and clearly explained the hybrid heating and cooling equipment and how it operates. I feel more informed and in a better place to make a decision.
6-05: Very nice job. They quickly arrived, finished the job fast, and did it well. I prefer everybody to go with Cellino Plumbing and Cooling.
6-05: The HVAC tech was very helpful and knowledgeable!
6-05: Your technician was personable, efficient, and answered all of my questions. This is the first time I had my plumbing inspection through the membership. I would recommend this to anybody.
6-06: Quick and professional service! The technicians were knowledgeable and friendly.
6-06: He was very knowledgeable and courteous, took care of the problem, and explained everything he did. Very good.
6-06: Cellino always does a great job. All the technical people are great, and the office staff is friendly and helpful.
6-07: The HVAC tech from Cellino Plumbing was so professional, friendly, and efficient. I would highly recommend Cellino in the future for any cooling and heating problems you have. Thank you again.
6-07: Everyone I talked to at Cellino was very professional. The work was completed in two hours.
6-07: The underground tech with Cellino Plumbing was very professional and knowledgeable in delivering estimates for my plumbing project. He took the time to look at the drain system holistically and pointed out some potential problems I might have overlooked.
6-07: The HVAC tech was very informative and helpful!
6-09: Service was great. They came the same day and fixed the problem. The tech did a great job. He was friendly and very professional. He explained to me every step he did. I would definitely recommend Cellino Plumbing. The price was a bit higher than I thought it would be, but I’m still happy with the finished product.
6-10: We’ve had the tech come to our house twice for plumbing work. He has been courteous and professional. We highly recommend Cellino!
6-10: On time, always professional, reasonable prices.
6-10: Great service. The HVAC maintenance technician was great, very helpful, and informative. I would highly recommend Cellino!
6-10: The HVAC technician was awesome. Very professional and informative. They will be getting all my future business.
6-11: The tech came out to give me a quote for a furnace and A/C replacement. He was great, very knowledgeable. He gave me all my options and considered how things would look after the install.
6-11: Our plumber was perfect, very quick, and professional. I would highly recommend them.
6-11: The HVAC technician was professional, polite, and knowledgeable. He let us know when he was done that all things were in good working order. He asked if we had additional questions or concerns. We use Cellino for all of our AC and furnace yearly tune-ups. Great peace of mind that everything is working correctly to avoid those emergency problems. I would highly recommend Cellino for all your HVAC needs.
6-12: Arrived on time. The technician was very friendly and helpful. He knew what the problem was and got us all set up to get it fixed.
6-12: Our plumber was very knowledgeable about our issue and went above and beyond to help solve our problems.
6-12: Very helpful, offered different options to resolve my issues, quality work, efficient, and easy to work with. This was my second time using Cellino Plumbing and I have already scheduled another project with them.
6-12: Always ready and available.
6-12: Very respectful individual. The tech had no problems and took care of things in a professional manner.
6-12: Your HVAC technician came to give us an estimate on installing a new air conditioning unit throughout the house. He was so informative, professional, and knowledgeable. We were very impressed.
6-12: Cellino is super easy to work with, from navigating their website to setting up an appointment to the service call itself. My technician was personable, thorough, professional, and explained the process at every step. I will definitely be using Cellino again and would highly recommend them to everyone!
6-13: It was a joy to have a delightful technician install my air conditioning. Thanks for your professional support and installation!
6-13: Quick response time! Polite, good explanation of the issue. Very pleased!
6-14: I had a pipe that ran from the bathroom down to the basement. It looks like over the years it must have busted. It’s a 102-year-old home. The tech came through, diagnosed the problem, and fixed the issue. Everything was working within 24 hours.
6-14: Able to get to my house the same day. The office staff had great communication with me and the technician was extremely helpful. He gave me alternatives that saved me money in the long run.
6-14: I found the pricing a little high, but the quality of work was outstanding. The technician was friendly and personable, and I was comfortable with him being there. I highly recommend them.
6-14: They were able to come the same day to fix a minor issue with my bathtub. The technician kept me informed about when he would arrive and what needed to be done. I thought the price was quite fair. I will definitely use this company again.
6-14: A female technician came to my house and serviced my AC. As a new homeowner, I had many questions about how to maintain my 20-year-old HVAC system to prolong its life. Joella explained each part of the system and what she was checking for while doing the service. She also gave me suggestions on how to make my system perform better. I greatly appreciated all the info she provided and how helpful she was. I’d highly recommend her for any HVAC needs!
6-14: Very impressed with the speed and quality of service. The technician diagnosed and isolated the problem with our pipe. The work was done within 24 hours and at a very fair price. I’m very happy with the service.
6-14: Very happy. The technician was very knowledgeable and replaced the old water tank very efficiently.
6-14: The tech was very knowledgeable, thorough, and personable. He arrived on time and did what it took to get the job done!
6-14: It was a pleasure meeting the plumbing technician from Cellino Plumbing. He was totally professional in explaining the problem and repairing what we needed. When finished, he checked to make sure all was good and cleaned up our bathroom as if nothing had happened. As for the receptionist, Heidi, on the phone, she was very polite and understanding of our needs. This job was not an emergency, but they still made sure we got same-day service. I will always call Cellino Plumbing for my needs. Thanks to all!
6-15: I was having trouble finding a certified gas line plumber to replace an old copper feed to my new dryer. When Cellino replied positively, their technician came out that afternoon to work up an estimate. When I selected them, they said they could do the work the following day. The tech was amazing! Thorough, professional, and amiable, he explained everything he was going to do and updated me on the status and progress throughout the installation. I’ve got a couple of other plumbing jobs and I won’t hesitate to hire Cellino Plumbing & HVAC again.
6-15: I had the tech come to my new home and fix a couple of old/broken water valves. In a short amount of time, he opened my eyes to many things in my home’s basement. I highly recommend Cellino and their team! The plumbing tech was a super friendly, knowledgeable guy, and it was a pleasure having him in my basement!
6-15: Cellino was able to fit us in as an emergency as the hot water tank was not lit when we came up for the summer! The tech was clear about what the problem could be and the associated costs. Luckily for us, he was able to get the pilot lit, and the resulting charges were reasonable. The tech provided costs for a new tank. Ours is almost 10 years old, and we are planning to get a new tank later this year.
6-17: The experience was outstanding.
6-18: The plumber was knowledgeable and professional. He explained everything clearly and in easy-to-understand terms. Andy explained the operation and condition of my existing hardware and described options to consider in the future. I would recommend them to friends and family.
6-18: Great job! Very professional work! The plumber did great work with great attention to detail and got the part ordered very quickly and installed the same day! Very impressed! Would highly recommend them!
6-18: The Cellino technician came to analyze an issue I’m having with my sump pump line. He was extremely professional, understanding, and friendly. I would highly recommend this company. The two times I have dealt with them, I was very confident in their knowledge and never felt unsure about what they recommended.
6-18: Great customer service and pricing. Fast service! All previous service calls for heating and air conditioning have been top-notch. Just purchased a new AC and furnace. The previous one was 30 years old. I recommend Cellino 100%.
6-18: Fast, professional, and knowledgeable. Exactly what you want. I would highly recommend Cellino Heating and Cooling.
6-19: The installers were great. They showed up on time and got the job done ASAP.
6-20: I have used Cellino approximately 15 times over the last few years at home and business. They are always reliable, on time, and professional. They communicate wonderfully. They are very well organized as a business. They care about their work and outcome and making sure the customer is happy. Their pricing is premium but reasonable, in my opinion.
6-20: I have used Cellino Plumbing before and will not use anyone else. I had a problem with my A/C, and they were great. The tech was very friendly and polite. I really appreciate Cellino! Thank you so much.
6-20: The tech is experienced and takes the time to explain things. Runs a tight ship.
6-20: The Cellino team was very helpful in getting to the house quickly when we had a leak. Their professionalism and communication are much appreciated!
6-21: Cellino Plumbing was professional from the start. We had a new Trane heat pump unit installed. Our sales specialist provided great information, which helped us make
an informed decision. The install technicians showed up to install our new HVAC unit and were excellent! The sales specialist stopped by during installation to check on the project and see if everything was going according to plan. This crew was pleasant, knowledgeable, and courteous. They left our house and yard cleaner than they found it.
6-21: We had our HVAC serviced. Very nice, thorough, and thoughtful help. He was willing to answer all our questions and wasn’t pushy for sales.
6-21: Their female HVAC technician was amazing! Very polite, courteous, and explained all my options in detail. I would highly recommend her!
6-21: He was very professional and gave a great price.
6-21: Very professional technicians. They did a great job. I have a cool house now. They cleaned up the mess too. Very pleased with Cellino!
6-24: Job well done. The technician was very professional and friendly. I would hire them again if needed. Rate them as a 10.
6-24: Thank you! Great work!
6-25: Great job done at my cozy house. The technician is great and professional. I recommend everyone looking for a central air conditioning job to choose this company.
6-25: The plumbing technician was at my house for a few hours today tackling a long list of projects. He is so very kind, thorough, and conscientious with keeping costs as low as possible. He did an excellent job and asked me if I had any questions. He showed me everything he did and explained the work in a way that I could understand. I was really impressed with his work and his kind and helpful personality. Cellino Plumbing is lucky to have him!
6-25: Extremely professional. Cleaned up perfectly. Made sure I was 100% satisfied. I will be hiring them again if I need plumbing service.
6-25: The Cellino technician was very knowledgeable. He was kind and competent with the different aspects of the job. Thanks for helping me out.
6-25: The service tech was incredibly helpful, kind, and super knowledgeable. I’m always impressed with Cellino’s service and their professionalism. Thanks again!
6-26: The technician was great.
6-27: Highly recommend. From start to finish, Cellino made the process of buying a heating and cooling pump for my home a breeze. They offered me rebates to save money and gave me flexible payment options. Don’t waste time shopping around. Call Cellino.
6-28: Excellent service both customer and in person! Explained everything in great, yet simple detail to understand everything easily. Would highly recommend!
6-29: Had a blocked drain in the basement that I could not clear myself. Cellino Plumbing was able to get it unclogged very fast and I was completely satisfied with the results. I ended up having to have them come out again and the job was completed in less than an hour, covered under warranty. Reasonably priced and I will definitely call Cellino for future plumbing needs.
6-29: Very respectful and courteous, and did a great job! Also let me know all my options and what would work best.
7/1 I was so impressed from the very first call. They were knowledgeable and were able to explain all options. Both techs made a really bad situation feel okay. I will never call another company after dealing with Cellino and their amazing employees.
7/2 More great service from Cellino Plumbing today! Tech came to our house and sorted through a drain problem (problem with galvanized pipe), answering all my questions about how the problem occurred. He managed to clear a drain that the snake would not initially go through. Very polite, pleasant and knowledgeable.
7/2 Friendly and they look at the overall picture. Prior service was excellent.
7/2 Cellino technicians resolved a clogged sewer line and basement drainage system in my 124 year-old home in Elmwood Village, which was caused by recent torrential rains in Buffalo. From the customer service person who answered my initial call, to the technicians that performed the work, the level of service was excellent. The techs informed me of the costs before the work started, and they were very thorough in the quality of the work. I was very satisfied with Cellino and would highly recommend them for your plumbing needs.
7/3 I am thrilled to have received exceptional service from Cellino Plumbing! When I faced a plumbing emergency, they promptly responded within two hours. The technician demonstrated outstanding expertise and communication skills. He carefully assessed the issue, clearly explained the problem to both me and my tenants, and presented effective solutions. He efficiently resolved the bathroom water leakage, and I am thoroughly impressed. I highly recommend Cellino Plumbing for any plumbing needs – their promptness, professionalism, and quality workmanship are truly commendable!
7/3 Had annual AC tune up and was efficient, friendly, and professional. Highly recommend. Used Cellino in the past for plumbing issues and has the same positive experience.
7/3 Great service. Great company 👌
7/3 Very professional, personable, and knowledgeable!
7/4 My husband and I were more satisfied with our encounter with their HVAC tech than we have been with any businessman in the past. He came to give us an estimate for replacement a/c but we received much more. We were educated and treated with great respect. He answered all of our questions even giving us a trusted referral for some completely different work we need done. We have used Cellino for plumbing needs for several years and now will add heating and cooling to the list. Our highest recommendation to others goes to Cellino and especially to their HVAC tech.
7/4 Very professional and responsive, the price quoted for my unit was quite reasonable and below the same large scale competitors. Would strongly recommend. Tech was a great tech and followed up on all my requests.
7/4 Had to call them for an AC issue. Prompt service from our HVAC technician who did a nice job, good work. No issues.
7/5 Fully explained everything….worked deep into the night to getter done…OUTSTANDING!
7/5 Tech came to give an estimate on a furnace and AC replacement. He was extremely knowledgeable and friendly. Quote was very reasonable.
7/5 Working with all the technicians, and customer service reps at Cellino has been a pleasure. Every step of the way we have been met with professionalism and great customer service. The representatives are knowledgeable and eager to assist. Information on our project was comprehensive and service was prompt and as promised. Not much more you could ask for as a customer.
7/5 Underground tech came to do the follow-up camera inspection. On his previous visit, he was very pleasant, courteous and very informative. I would definitely recommend Cellino Plumbing.
7/5 Had a great experience with Cellino plumbing today, had a gas leak issue and they were able to help me out the same day. Tech was awesome and kept me in the loop with everything going on. Overall, very fair pricing as well! Would highly recommend
7/6 After calling another plumber we used previously and not getting a call back from their answering service, Tech showed and within an hour our problem was resolved. Excellent service! Cellino is our new go to for plumbing issues.
7/6 Love it thank you
7/6 Looking for an estimate for a replacement A/C the salesmen were very professional, on time and provided me with a very competitive estimate!!
7/7 The technician was professional and friendly. Thank you!!
7/7 Friendly, efficient, would recommend!
07/08 I just had a new furnace installed with central air, and I’m pleased with both. I’m pleased with the size of the air unit. It doesn’t take up a lot of room where it is.The guys did a.great job and made sure there was no mess left behind. With the heat we’ve been having it sure is nice having a cool house. I’ve had Cellino do work for me before and I have never had a complaint.
07/08 We recently requested an estimate for A/C mini split . The appointment was made promptly by courteous staff. The appointment was very timely. Communication by the estimator was excellent . He provided information and the estimate as timely as possible ( before he left the driveway) which was awesome. Very thorough, knowledgeable and courteous.
07/08 The young man did a great job and was polite. Thank you.
07/08 New a/c new furnace … removal and install . We didn’t even know they were here. I would definitely recommend 👌
07/09 Techs were professional, informative and did a great job installing my heat pump system in three rooms. I went with a 4 way 18 btu ceiling cassette for the main portion of the house, a one way 6 btu ceiling cassette for the master bed and a 6 btu wall unit for the spare/guest bedroom. All debris was cleaned up, nothing left behind, and I’m now enjoying the comfort of a new AC system for the warm summer!
07/09 Cellino Plumbing today unclogged my drain and installed a new kitchen faucet. My technician was great. He did the job with great knowledge and did it pretty quick. He was pleasant and cleaned up. It was a very good experience. I would recommend them to friends and family.
07/09 Tech was efficient and very easy to talk to as I had several questions he answered so I could understand. I hope he is the person who comes the next time I need anything done in my home. Thank you!!
7/09 We had the tankless water heater die a sudden and quiet death. I called Cellino and as usual, received a warm reply and rapid appointment/weekend dispatch.
The pre arrival call was timely and I appreciated the introductory video. Great idea!! Tech did an outstanding job with both the estimates and installation. He was beyond professional and took great pride in his work and attention to detail. The new hot water was installed flawlessly and without delay. He also stood by while I downloaded the app and got the new unit registered while seamlessly answering all questions I had about its operation. Clean up was thorough and quickly accomplished. On a personal note, on both visits he unfortunately had to witness some unacceptable behavior. I was ashamed of the display but throughout he was a very supportive and understanding young man. It’s the first time anyone has reached out with such care and empathy. This much appreciated personal touch is what separates a business from the few Exceptional representations of what a true commitment to customer satisfaction and honest business in WNY is. Buffalo Strong and proud! Tech is truly a valuable asset to the Cellino family. Putting his human touch on his impeccable workmanship is something few people can accomplish. He did it, with sincerity, to perfection. Thank You.
7/09 Cellino Heating is one terrific company. Best all around plumbing and HVAC company I’ve ever used. Their crew masterfully installed an infrared porch heater which has extended our porch usefulness by at least three months annually. Love these guys!!
07/9 Tech at Cellino Plumbing was fantastic! He took the time to assess and explain with a very personable, yet professional style. He was very thorough on the job, and took his time. He made me feel like I was his only customer for the day. His skills were obvious and left with perfect confidence in the quality of his work. You will be fortunate to have Cellino service your home.
7/10 What can I say? service from this company always exceeds my expectations!
7/10 We originally called to get our faucet replaced, it turned out the day they were supposed to come our hot water tank died. Tech was patient and very knowledgeable. Service was fast and friendly! Highly recommend it!
7/10 I am very satisfied with the service provided. I had a few leaking pipes and they were able to explain to me the whole problem and gave me several solutions that can work with budget and time. I was able to get my problem solved quickly and efficiently and also prevent future problems and issues.
7/11 Well organized, communicated well on when they were coming, Troy worked diligently and resolved our issue quickly. Was reasonably priced as well. Good experience from start to finish.
7/11 They were able to send someone out the same day when our air conditioning broke on a Sunday morning. Very professional and able to fix the problem for a reasonable price!
7/12 Friendly..excellent service. Had the proper tools and know how!
7/12 Our drain technician just left here after snaking open my upstairs bathroom sink. He was very friendly and professional. I recommend Cellino plumbing.
7/12 Excellent service thank you
7/12 Accommodating and quick. Great service
7/13 The HVAC tech was extremely courteous and knowledgeable. He is an asset to Celino Plumbing and Heating
7/13 We had a heat pump mini split installed. We were waiting for our first summer energy bill. We were so surprised. The unit kept us comfortable and hardly used any electricity! The people at Cellino were friendly and helpful. I would recommend them to anyone.
7/13 Cellino Plumbing Heating & Cooling are reliable. And are the best plumbers in the area. So if you need a plumber call Cellino Plumbing, Heating & Cooling.
7/14 I’d have to say overall Cellino plumbing did a great job. It did take a little time to get a plumber here but once they showed up he did a wonderful job. He gave me multiple quotes and gave options that best met my needs at cost. He was very professional and did a great job. He stayed late and finished the job right. I was pleased. I would recommend their service to another
7/14 Technician did a good job fixing the problem, and was informative, friendly and professional. Thanks
7/14 Great first experience with Cellino. Quick response, fast repair. The plumbing technician represents Cellino very well!
7/15 The plumber was friendly and professional. He was very thorough in creating an estimate. He arrived quickly to the call.
7/15 Our HVAC sales person was personable, professional and knowledgeable. Presented AC options with pro and con discussion. Exactly what I hoped would occur.
7/15 HVAC technician is knowledgeable technician.He explained things very well
7/16 Another great job!! Pleasure working with Cellino Plumbing
7/16 Everytime we have had a service call from Cellino Plumbing it has been great. They are professional and respectful of our home and property. Would recommend Cellino for anyone with any plumbing needs!
7/16 Professional, efficient, and reasonably priced. Highly recommend Cellino Plumbing & HVAC
7/16 The plumbing technician was professional and walked me through all the troubleshooting steps as he completed them. I appreciate the expedient response to address my plumbing issues.
7/16 The whole process starting with the project manager to HVAC technicians who did the install, was amazing. All three of them were very polite and helpful, answered all my questions and walked me through everything. At no point did I feel that I was being “sold”, I would highly recommend these guys and would use them for future projects.
7/16 Cellino drain technician was extremely personable and very informative while working on clearing out the sanitary line from my yard out to the street. My issue was fully resolved much faster than I thought it would be and will gladly call again should I have issues in the future. This experience has gotten my business for heating and cooling needs too.
7/16 Technician was personable and knowledgeable. Explained everything ahead of time and work was completed with no issues. He took his time and was thorough. We are very pleased with our experience.
7/17 Excellent service. They called with the name of the technician being sent. He arrived promptly. Wore booties. While waiting for tankless water heater service to run its course, he said he could handle another job. Both were completed in a timely manner and everything was cleared and neat when he left. Very satisfied and pleased.
7/17 Will be contacting Cellino again for any future services.
7/18 Fast service, friendly and professional technician, reasonable price, got my AC up and running lickety split. Highly recommend Cellino!
7/18 My service was GREAT! Thank you!!
7/18 The tech is an excellent plumber. We plan to request him for all future services.
7/19 Always professional and thorough
7/19 The HVAC technician was very kind and thorough. He explained what he was going to do and he fixed the problem on the same day. It was excellent service.
7/19 Prompt and professional
7/19 Great service, fair price, friendly and professional.
7/20 Excellent customer service and professional at every level. These people know their stuff and are terrific to work with, the best out there! Have worked with them several times and I recommend them highly
7/20 Extremely prompt and professional and presents options and walks through them. Always get the job done right.
7/20 (this is a different person, likely copy & pasted from prior review) Extremely prompt and professional and presents options and walks through them. Always get the job done right.
7/21 Cellino drain tech was prompt, thorough, kind, and even stayed late into the evening to assist us with a gas/water emergency. We are so thankful and highly recommend Cellino plumbing & HVAC
7/22 We’ve had Cellino plumbing out for two different issues and both times they were very professional. They came when they said they would, called before they came and did the work we needed. Would definitely call them again.
7/22 Great company. Super fast service and very reliable. Definitely recommended for all your plumbing, heating and cooling needs.
7/22 As always, Cellino plumbing’s technician did an excellent job explaining the issues concerning my toilet and plumbing issues and describing my options. He also was extremely helpful in assuring I was only getting what I actually needed. Perfect.
7/22 Plumbing technician was friendly and professional. I highly recommend his plumbing skills to others.
7/23 My first time using Cellino Plumbing. I had a clogged kitchen sink drain line. Shawn and Stevie came out to fix it. They were friendly, nice and professional. They cleaned out the drain line and did a great job. They left the area clean. I’m a customer for life!!!!
7/23 I was very pleased with the installers that put in the 3 heat pumps at my home. They were on time, very clean and kept the jobsite neat. They checked in with me an appropriate amount and were friendly. I would highly recommend Cellino.
7/24 I love this company! Very professional, polite, hard working, and knowledgeable! I am the biomed engineer for the US Renal Care clinics and we are so happy we added them as a vendor! Use these guys! Very highly recommended! Will always use them in the future for all of my needs! Our plumbing tech did a great job on scoping out what he needed to repair my problem, ordered the parts, and came back to repair as soon as he got them in! Nice job! Very happy with them! AAAAAA++++++ all around! Ty!
07/26 So grateful for the prompt service. Our technician is a wonderful young man and represents your company well. He was pleasant, easy to understand and finished faster than I thought. Highly recommend!!!
07/26 Cellino plumbing, heating and cooling was really helpful today. Technician was very kind and considerate while helping fix our issue. He made sure that I was able to ask any questions I had and was able to help me understand what he was doing. He provided me with great service with my washer and dryer. Would definitely recommend this company.
07/27 Very professional and thorough. Awesome job amidst the heat in my attic where my air conditioning unit is.
07/27 Technician was incredible. Not only was she skilled and knowledgeable, she was extremely personable. She spent time explaining what she was doing and provided key insights and suggestions for continued maintenance that would extend the life of my units.
07/27 We’ve used Cellino for all our plumbing issues: They’ve been responsive, well priced and do quality work. We’ve never had any issues with their work in 6 years of using them.
07/28 Excellent service from Cellino. Tech took his time and solved all my plumbing issues. He went above and beyond to make sure I was completely satisfied.
07/28 I had an emergency call into Cellino. My technician was at my house within an hour of my call. He was incredibly professional and talked me through the entire process. He looked for the best avenue and pricing for my project! He completed my emergency job in under two hours and cleaned everything up before leaving. I highly recommend Cellino to all in need!
07/29 Sunday Night and we needed a plumber. Called Cellino Plumbing. The office was incredibly responsive and assured us we would have a plumber at our home that evening. The technician called to let us know when he would arrive. He was right on time, polite, very friendly, and was incredibly patient explaining exactly what the “plan of action” would be. I expected this to be a messy job, however, he was careful to make sure the work area remained clean. Tech wore covers for his shoes and took great care to ensure the “used/dirty equipment” would be brought outside. Through the entire process, he was very personable and professional. We all celebrated when he completed the work. Crisis averted!!! Cellino Plumbing and Heating was responsive, reliable and a great value. Most importantly they hire really impressive PEOPLE!! Thanks again!
07/29 Technician was on time, very pleasant and knowledgeable. He worked quickly to solve our problem and presented us with many different options. I highly recommend!
07/29 Cellino are literal hero’s. After 2 days of trying with two other companies who left me waiting, I came across Cellino’s page while looking up emergency plumbing services. They had someone come out within 30 minutes of calling and took care of my plumbing issues. They are absolutely wonderful, very professional and the price was very fair.
07/29 I can’t tell you how pleased I am with the service Cellino Plumbing & HVAC provided. Our Central air unit stopped working on an 88° day. I called a competitor for service and they told me the unit was dead and quoted me $12,000 to replace the unit. I called Cellino HVAC for a second opinion. The service technician determined the issue might only be a capacitor. It took him a day to locate the part but when he replaced it, the unit came back to life. The cost of the service call and Repair was under $400. I found the technician and the Cellino company to be honest, trustworthy, and knowledgeable. And I did get a quote for a new unit , as my system is 20 years old. It will eventually need to be replaced. Their quote was half the price of the competitor. I am more than pleased and would highly recommend you give Cellino a call before you call anyone else.
07/29 Estimator did an excellent job explaining what needs to be done and the procedure.
07/30 Technician was very conscientious and knowledgeable.
07/30 technician was awesome. She was friendly, efficient and explained every detail of what she was doing. I have an older unit, but it’s not quite ready to be replaced. She took a lot of pictures and explained all of the areas that are of concern and all of the areas that she tuned up and adjusted. I am a part of their maintenance program and I believe that it is worth every penny. Every worker that has come to my home thus far has been top-notch.
07/30 Technician was professional and explained everything in detail. She was prompt, polite and reviewed our system from top to bottom. The AC Tune-up was well worth it and I won’t hesitate to reach back out to Cellino again for any hearing, cooling or plumbing needs that arise.
07/31 Techs are always prompt, helpful and so professional. Excellent service! Great company!
07/31 Excellent work by the crew today. Had a sump crock installed. The technicians were great with communicating the job, and took extra diligence to ensure they were doing the work to what we wanted. Great work guys, and thank you again.
07/31 Had a plumbing problem. Cellino technician responded and worked hard & fixed the problem …thanks again.
8/1/2023
“Benefited from great experience and above average skills to diagnose and fix plumbing issues.”
8/1/2023
“Very polite & professional.”
8/2/2023
“Very professional, thorough and neat installation of tankless water heater.”
8/2/2023
“They did an awesome job! Were able to get me on their schedule within one day, and did the work that was needed very quickly and efficiently, without an exorbitant fee. Will definitely use them again!”
8/2/2023
“Very nice and informative!”
8/3/2023
“From the phone call to the end result, this was a great experience. Highly recommend Cellino!”
8/3/2023
“I’ve been a Cellino customer for a while. I’m never disappointed. They are knowledgeable about their work and are friendly and prepared to answer questions. I have referred them to family and friends without hesitation. To all the techs who came out, two thumbs up! Thank you!”
8/4/2023
“Technician was a complete professional.”
8/5/2023
“Technician was very nice and competent. Very polite and professional. Thank you!”
8/7/2023
“Very responsive. Was able to get someone out the next day to make emergency repairs to old piping in my basement. The tech took the time to listen to me, explained the way he was going to complete the repair and left everything in working order. I was also able to get quotes for future services. Courteous and knowledgeable, I’ll definitely be using Cellino again.”
8/7/2023
“Cellino technician came out to clear a clog deep. He was kind, professional and had great communication with his findings and any work he was about to do. He was thorough in diagnosing where the clog was and took the time to verify that the clog was cleared before wrapping up. I will go with Cellino again based on how awesome the technician was!”
8/7/2023
“Our technician was well trained, professional and friendly. Got the job done quickly and clean!!”
8/8/2023
“Our technician from Cellino Plumbing did an excellent job fixing our shower drain. I couldn’t fix it myself with a normal drain auger, but tech was able to diagnose and fix it. He took the extra effort to verify it was fully fixed and kept it clean. Thanks.”
8/8/2023
“I had a plumbing emergency and called on a Friday afternoon. The problem was resolved within 2 hours and the pricing was very reasonable. I really appreciated how quickly they were able to help me!”
8/8/2023
“Each time someone comes to fix an issue, the techs are professional. They take the time to answer questions and explain what needs to be done and why. My house’s plumbing was badly installed. There are almost no shut of valves and the ones I do have don’t work. They added shut off valves and repaired leaking pipes, both water and gas. They rebuilt my sewer line and connected my gutters and sump pump to the storm drain. I have never had their work fail in the seven years I have owned my house.”
8/9/2023
“The representative was very courteous and knowledgeable.”
8/11/2023
“Technician did a great job troubleshooting our AC unit. He explained everything clearly and answered all the questions.”
8/11/2023
“The service technician was prompt and explained in detail the work to be done. He provided a quote upfront. He finished the work in a timely manner. Very well done.”
8/11/2023
“Technician was very honest and professional. He arrived very quickly, which I was so happy about. He completed the job in less than an hour. We were very happy with his service.”
8/12/2023
“Annual maintenance is a good way to keep your HVAC running smoothly. The Team at Cellino Plumbing, Heating and Cooling took the time needed to give us an overall health checkup on our systems. Great workmanship and quality of work.”
8/12/2023
“Awesome quality & prompt weekend service!”
8/14/2023
“Technician was awesome!! Found the issue and repaired quickly. Will always use Cellino Plumbing!”
8/14/2023
“Another great job by Cellino. Personable and professional. Would never call anyone else!”
8/15/2023
“Technician was very professional. He came to service our storm drain in our garage and was very knowledgeable about his work. He was very responsive to any questions that I had. Thank you!”
8/17/2023
“Technician was very professional and helpful.”
8/17/2023
“Provides exceptional service and uses the newest technologies to install and maintain my plumbing. Technician helped us out during the coldest part of the winter, and another technician installed our new hot water heater this week. Both techs were super friendly and willing to answer questions, and very knowledgeable! Cellino will be my first call with any plumbing issues!”
8/17/2023
“I always call Cellino when I need a plumber and I’ll never call anyone else! Always professional and friendly, on time, and reasonably priced. 100% recommend!”
8/18/2023
“My house is run by Cellino. Both the plumbing and the HVAC.”
8/18/2023
“Great experience. The technicians were very professional and friendly. They were both very knowledgeable and thorough.”
8/19/2023
“Start to finish was a great experience. Very timely. The technician that showed up did a great job, very professional and courteous. I will definitely be calling back for all my plumbing needs.”
8/21/2023
“Replaced both the hot and cold water shutoff valves in the kitchen.”
8/21/2023
“The technician went above and beyond – he waited on hold with the manufacturer, got my part under warranty, checked in to make sure it was delivered and was able to come right over to fix it when the part came. He was great. Give him a raise!”
8/21/2023
“Both of the technicians were extremely professional and efficient.”
8/21/2023
“Our technician was very professional, nice and knew his job very well. Did a great job!”
8/21/2023
“You cannot go wrong hiring Cellino for any plumbing or HVAC needs, truly the best in the game!”
8/22/2023
“The technician was polite and very professional. He explained everything and answered the questions I had. I would recommend them to anyone!”
8/22/2023
“We have had Cellino come out for multiple issues. Every time, they are professional, social, thorough and explain every step. Great
company, great employees, and great service.”
8/23/2023
“Both technicians were very professional.”
8/23/2023
“Excellent service. Outstanding service personnel.”
8/24/2023
“Technician came out for my sewer line that was clogged and backing up. He got my drain cleared and my problem solved in no time! He was very professional and easy to work with.”
8/24/2023
“Technician did an outstanding job from start to finish! I needed a sump pump crock replaced. He came and quoted the job several weeks ago, explained in detail what would be done, and did a super labor intensive job all by himself! He added a new sump pump, crock, and reconfigured the back up pump. He was very professional and courteous. I highly recommend Cellino Plumbing. Thanks again!”
8/24/2023
“Used after hours service for sewer issues. Technician was very polite and knowledgeable. He took the time to explain everything being done. Very professional and would recommend Cellino.”
8/25/2023
“Great customer service. Technician was great and prioritized fixing an issue in addition to something else the same day. Thank you.”
8/25/2023
“The technician from Cellino was the first plumber (we had 3 prior) who thought he could help. He thought outside the box, checked in with his team and made a plan. Ordered the parts and had it fixed quickly. Old houses need creative craftsmen who aren’t afraid and looking for the easy button. So glad we tried a 4th company! They won our next business for sure.”
8/27/2023
“Project was completed in a timely manner.”
8/27/2023
“The most professional plumbing/HVAC service I have ever used.”
8/28/2023
“Cellino was easy to work with from the first call to completion of the job. The responses were quick and everyone we worked with was professional and courteous.”
8/29/2023
“Replaced supply line to dishwasher. Professionally done start to finish, reasonable price quoted before the job started. Technician was excellent, friendly, and professional. Five stars.”
8/29/2023
“Even though we were unable to go through with the work due to financial difficulties; the representative was extremely friendly & kind & I appreciate that. They even waived the service charge! How wonderful; thank you!”
8/29/2023
“From making the appointment to them coming to the house, everything was wonderful. The techs were so nice and I felt like they cared about the issue. Would recommend 10/10.”
8/29/2023
“Our technician was professional, courteous and gave good quality work!”
8/30/2023
“Great service as usual! Technician with great knowledge and very friendly.”
8/30/2023
“Technician was excellent with a professional and personal demeanor.”
8/31/2023
“The Cellino employees are very professional. They explain thoroughly what will be done and the price. They clean up after the work is done and I will continue to use them.”
9/1
The technician was very professional, knowledgeable, and personable. We look forward to having the technician complete a few more issues we have. We would definitely recommend Cellino Plumbing to our friends and family.
9/1
The technician is a pro—very knowledgeable. He fixed the issue on the spot, and the prices were acceptable. The staff is super involved and communicates well. There’s a reason you’re the top dogs!
9/1
Cellino Plumbing went above and beyond to promptly service our problem. The service professional did a great job, explained everything in detail, and made sure to address our service problem fully. We would definitely recommend Cellino Plumbing to our friends and family!
9/1
Cellino took care of us with courtesy, professionalism, and kindness. They sent out a technician just a few hours after I called, and he resolved the issue in less than an hour. As a first-time homeowner, I was invited to watch and ask questions during the process. Our courtesy follow-up visit revealed work that will need attention in the future, but the technician was not pushy and explained the work needed without talking down to me or trying to upsell. Highly recommended—thank you very much!
9/2
The technicians are very knowledgeable, courteous, and do a great job. It’s always a pleasure doing business with Cellino!
9/2
I recently had a service performed by a Cellino technician. From the moment we shook hands, he was personable, knowledgeable, and thorough in his craft. He completed the job in a timely manner and with proficiency. I look forward to working with Cellino again.
9/3
The HVAC technician arrived on time, and I received a courtesy call 30 minutes before his arrival. He was considerate of the house by wearing booties over his shoes, and he had the needed part on the truck. It was a really good overall experience.
9/4
I called Cellino Plumbing on Saturday morning for a clogged bathroom sink in one of our rental properties. By 3:00 p.m., the technician showed up, and within half an hour, the job was done. Our drain technician was friendly and explained everything he was doing. I am extremely satisfied with the service. Thank you, Cellino Plumbing.
9/4
Our HVAC technician was great—professional, personable, and patient. Our AC unit was leaking on the Saturday of Labor Day weekend. I called at 5:00, and the Cellino technician arrived within the hour, diagnosed the issue quickly, and repaired it. Excellent service! It was my first time using Cellino, and I will call back soon to have them check the furnace for the season. Thanks!
9/4
I am so thankful for Cellino Plumbing! I called on a Saturday, and they were able to send someone out to my house to fix my slow drain problem. Their drain technician was very helpful and informative. Thank you, Cellino Plumbing!
9/5
The technician was personable, helpful, prompt, and answered all my questions.
9/5
The technician did a great job repairing our broken Moen shower unit. Thanks!
9/5
Great communication, knowledge, and professionalism.
9/6
Excellent! Thank you!
9/6
They came out as soon as possible, determined what the problem was, and addressed it quickly and efficiently.
9/6
Fast, prompt, and courteous service!
9/6
The technician communicated well before the appointment and arrived at my home in a timely manner. His patience and knowledge were helpful and appreciated. He addressed the problem and provided a solution at a reasonable price. I am very happy with the service I received and will be using Cellino Plumbing in the future.
9/9
The technician was able to identify the problem, explain the best course of action, and provide me with an estimate for the work needed. Very professional and easy to talk to.
9/9
The technician did great work—very professional!
9/9
The technician was very thorough and helped me with immediate and longer-term steps to fix the problem.
9/9
Our onsite plumber did an incredible job! Kudos to Cellino for putting this young man on the job! He was personable, explained everything, and was downright tenacious about tackling our plumbing issue to completion. He was also veteran-friendly, which we appreciated. Extremely satisfied with the resolution—our sink drain works again! Semper Fi and Go Bills! MSgt H, USMC (Ret)
9/10
Our technician was awesome. His communication was prompt, and he was honest and on time.
9/10
I called to schedule a heater removal and was told they could send a technician the same day. The technician arrived, quickly removed the unit, and shortened and capped the gas line. This was my second service from Cellino, and both experiences were awesome. The technician is very professional and knowledgeable. Thanks again!
9/10
The Cellino technician was great! I asked a few questions, and he was able to answer them. I appreciate your help.
9/10
I was extremely happy with Cellino for my plumbing problem. The technician was very polite and respectful. He explained everything before he started, and the price was very reasonable. He was efficient and professional. I would recommend them to anyone who has a plumbing problem.
9/11
The drain technician helped solve an emergency situation for me within three hours. It was well worth the money.
9/11
I called Cellino for a second opinion on a basement leakage issue. Their technician came out, diagnosed the problem, and took the time needed to get it right, unlike the previous plumber I had. He was friendly and very knowledgeable! I’d recommend them anytime.
9/11
Very satisfied with Cellino Plumbing services. They were prompt, professional, and offered reasonable prices. Their plumbing technician was very helpful. I highly recommend them!
9/11
The service was excellent! I highly recommend Cellino Plumbing, Heating, and Cooling.
9/11
Great service and price! Highly recommended!
9/11
Both technicians that came for my air conditioning and heating maintenance (on two separate occasions) were very friendly and knowledgeable. They let my husband and me know when they were on their way and shared their findings after completing the maintenance. Cellino’s technicians are very professional and courteous. We have been pleased with their service for air conditioning, heating, and plumbing in the past.
9/12
The technicians were professional, friendly, and prompt.
9/13
The technician was very polite and knowledgeable.
9/13
Everything was very good. The HVAC sales technician explained everything that needed to be done.
9/13
I just had an estimate from the HVAC sales technician at Cellino Plumbing for an emergency generator. He was a nice guy who answered all my questions. Very knowledgeable and friendly!
9/13
The whole experience was good from start to finish!
9/14
The technician arrived on time and was very courteous. He completed the task with exceptional skill and cleaned up afterward. Cellino completed everything and offered fair pricing. I will certainly use their services again if the need arises.
9/15
We have issues with winter heating at the Seneca Street Mission Church in South Buffalo. Several heating companies came in and said, “Ohhhh… oooo… you’ve got a problem.” They estimated the cost to be between $12,000 and $25,000. The Cellino HVAC technician came in, assessed the situation, and proposed starting with a good flush before moving forward. Thanks for helping us in our time of need.
9/16
The team was extremely professional, timely, and efficient. They were very respectful and detailed on costs and procedures. It was a pleasure to work with them. Thank you for a great job.
9/16
Quick and friendly service. I recommend them!
9/16
Professional and knowledgeable! They were very detail-oriented and provided additional suggestions to manage the water situation better.
9/16
Great service and quality products. I wouldn’t go anywhere else!
9/16
Our plumbing technician was friendly and very thorough in reviewing my repair options. Great experience using Cellino for my plumbing repairs.
9/16
Fast, thorough service with solid communication about the plan, findings, and resolution of the issue. I’m very thankful for the work done.
9/16
I had a great experience! The technician was efficient, explained everything they were doing, and even showed me how to check specific safety features on my heating unit. The HVAC install technician was very friendly and knowledgeable. I felt safe letting them into my home. I would highly recommend Cellino!
9/16
Our main sewer line needed to be replaced, and it’s not a do-it-yourself job. Thankfully, the Cellino techs were available. Both technicians handled the big job flawlessly. Throughout the process, they showed tremendous poise and demonstrated their skills. The lead technician was truly at the top of his game and treated our house like it was his own. Special thanks to the entire team for their professional demeanor during the estimate. Thank you, Cellino family!
9/17
I called Cellino to evaluate a loud clicking noise coming from my AC unit. Their HVAC tech came out to inspect and found that a rodent had chewed through one of the cables. He fixed it, and now it works great. He was easy to communicate with and very thorough. Thanks!
9/17
Wonderful service! The technician was so helpful—just amazing!
9/17
The technician was absolutely incredible and really cared about solving the root of the issue. I would highly recommend them.
9/17
The plumbing technician was the nicest, most knowledgeable, and efficient person. He exceeded our expectations when he came to install new gas pipes. We were impressed with his professionalism and customer service. This was our third time using Cellino, and the other technician who came for a clogged pipe was just as efficient.
9/17
Absolutely the best service ever! Thank you, Cellino, and your plumbing technician!
9/17
The Cellino plumbing technician was great! He was very professional. He came to fix the plumbing under the kitchen sink, and even after we had a lingering issue, he came back the same day and completed additional work in a timely manner. I would recommend Cellino to anyone.
9/18
Cellino is always on time, friendly, and their expertise is why I always call them. I had a clogged sewage line, and when I called them at around 5:00 p.m., they were at my house within half an hour. Their drain technician was very professional and quick, resolving the issue on the first try. I will definitely be calling on them again!
9/19
The technician replaced my sump pump and was very professional and pleasant. He worked quickly and left my basement clean and neat. Based on his service and professionalism, I will call Cellino Plumbing for any of my future needs!
9/20
The HVAC technician who provided the estimate for generators was thorough, knowledgeable, and gave detailed assessments and recommendations.
9/20
The rerouting of baseboard piping in our bathroom renovation was excellent, just like the previous work done at a reasonable cost.
9/20
The plumbing tech from Cellino Plumbing is an asset to any organization. He quickly and professionally removed a defective water heater and installed a new one. He had everything he needed on the van, including a new 40-gallon water heater. The installation was neat, proper, and complete in every way. I would consider Cellino Plumbing for all my plumbing and HVAC needs.
9/21
The plumber was a very nice and intelligent person who pointed out some issues that will need attention in the near future. He was very thorough and knowledgeable about everything in my house.
9/21
Two technicians discussed options for replacing the toilet drain piping. They explained the options thoroughly, and I chose the common-sense option that will outlast my lifetime as a homeowner. I look forward to having the repairs done in a few days and enjoying clog-free pipes.
9/21
Great technician—very professional and honest.
9/22
Great service from the HVAC technician at Cellino Plumbing. I was looking to upgrade my old heating system and wanted to price out switching to heat pumps. Cellino had a technician at my house within two days to go over the project and answer my questions. I received a quote the next day. Very satisfied!
9/22
The technician was patient in explaining the underlying problem and how he planned to fix it. The issue was caused by the previous homeowner’s cheap and unconventional (and unsafe) work. The plumbing technician took the time to shut off the water supply to our spigot, which didn’t have a direct shut-off. The job was well done, trustworthy, and thorough. Thanks, Cellino!
9/23
The service from Cellino was exceptional. The HVAC technician examined my furnace, took photos, and explained what was wrong, along with what to do moving forward. Thank you, Cellino, for everything.
9/23
The Cellino plumbing technician was great!
9/23
Cellino was awesome! They arrived promptly, were upfront and transparent with pricing, and their staff was friendly and professional. I appreciated the text I received with a picture of the technician’s name and a bit about him so I knew who to expect. 10/10 would hire them again.
9/23
The technician was on time, very pleasant, and efficient. He diagnosed and repaired the problem in no time. I would definitely recommend both the company and their awesome employee.
9/23
We’ve used the same plumbing technician from Cellino on three separate occasions. He has been prompt, courteous, knowledgeable, and thorough every time.
9/24
The technician replaced our dryer gas line. He was very professional, neat, clean, and helpful. We appreciate the quality of the experience.
9/24
I was pleasantly surprised by my appointment with Cellino Plumbing and their representative. He inspected my water system and provided a comprehensive explanation and estimate without any high-pressure sales tactics. When we decide to replace our old, non-operational system in the near future, we will definitely call Ryan back for the job.
9/25
The technician came early in the morning as requested and called ahead to let me know he was stuck in traffic. He was very friendly and gave helpful hints. It was a great experience, and I will definitely use their services again.
9/25
They were fantastic—efficient and explained the problem and solution thoroughly. I highly recommend them.
9/26
The service was prompt and thorough. The serviceman was cordial and direct in answering my questions.
9/26
Our plumbing technician was awesome! He was very friendly, patient, and clearly knowledgeable. He fixed our problem in no time and even took the time to check out our other plumbing fixtures, giving us helpful recommendations. Highly recommend!
9/27
Both the staff and technician were very polite and helpful. I would recommend Cellino to anyone, and I will use their services again.
9/28
Our plumbing technician did an exceptional job with our kitchen sink repair and leak. We are very happy with the service.
9/29
The Cellino plumbing technician came by on short notice over the weekend to help with our sewer main, which was backing up into the house. He patiently explained the process for clearing it out, discussed any risks or issues, and provided advice on what to look for in the future. He kept the work area clean and was polite and professional. We are extremely pleased with his work and demeanor, and the price was reasonable for an emergency weekend call.
9/29
I needed drain cleaning service, and the technician was super friendly and knowledgeable. He got the pipes flowing again and diagnosed the real issue, recommending Cellino for future services.
9/30
The drain line in my house was backing up into the basement. I called Cellino, and they sent drain technicians who were excellent. They located and uncovered a vent that had been buried due to landscaping by the previous owners. The technicians provided prompt, thorough service, answered all my questions, and gave some friendly homeowner tips regarding plumbing. It was an overall great experience.
9/30
Cellino totally saved us when our tenant had a faucet that wouldn’t shut off. Their quick response time and knowledgeable service tech had us back to normal in no time! We can always count on them!
9/30
The technician was very polite and walked me through every step of the process. I really appreciated the explanation.
10/1 Outstanding knowledge and service as always from Cellino! Cellino is the best!
10/1 Our technician was very courteous, honest, knowledgeable, and efficient. He called to let me know he was on his way and arrived on time. After he finished my boiler tune-up, I thought he had left, but instead, he brought my garbage and recycling cans back from the street for me! That’s going above and beyond in my book. I wouldn’t hesitate to call Cellino again. It’s great to find a company you can trust. Thanks!
10/2 Excellent and courteous tech. Cellino is my go-to service for all things plumbing and heating.
10/3 Great advice about my water well and treatment system!
10/3 My technician was very prompt, excellent at communicating the challenges of the job, and explained how we could achieve what we wanted. My space was clean and neat when he was done. Easy to book, easy to track the tech on his way to my house. Satisfied with this experience!
10/3 Very professional and listened to what I was looking for.
10/4 Our plumbing technician was very professional and took the time to explain everything to me. I will be using them for any future plumbing needs.
10/4 Very happy with Cellino Plumbing. Our serviceman was on time, friendly, and very helpful. Would definitely recommend!
10/4 Their plumbing technician from Cellino was great. He was transparent about what could be done and worked out pricing for a few scenarios with no pressure. He did the work efficiently and was very polite. I would highly recommend Cellino Plumbing.
10/4 Tech showed up and cleared the problem quickly. He made sure I knew what he was doing and the cost upfront. Highly recommend!
10/5 The technician was great. Fixed everything and was professional and personable. I would recommend Cellino Plumbing to everyone.
10/5 Very responsive. They’ve done a great job for us with emergency plumbing and drain needs in Niagara Falls.
10/6 The Cellino technician went above and beyond what we expected. He put in a new faucet, and it works fantastically.
10/7 Cellino Plumbing provides exceptional service, and they have very knowledgeable technicians. Our service was scheduled quickly, and they provide updates on when to expect your technician. We have used them several times and have never been disappointed.
10/7 Seemed very knowledgeable and explained what they were doing. Price seemed fair compared to others. They did have to reschedule after a no-show due to another job taking longer than expected, but they called me that same day and explained the delay.
10/7 They called me up to make sure I’m using my subscription perks and not losing them. Our technician came and did our free inspection. Told us everything is great. He even went above and beyond by securing our sewer access lines they installed over the winter.
10/8 Plumbing tech was amazing! Extremely helpful, extremely professional, and smoothly fixed our plumbing issue. Highly recommend.
10/8 Called to have my furnace checked out for winter. The appointment was made promptly, and technicians came as arranged. They were pleasant, knowledgeable, and did the work in approximately an hour. They advised me of possible issues and let me know paperwork would be provided for a gas rebate. I would highly recommend them.
10/8 Plumbing tech was a fantastic technician! He knew his stuff inside and out! Highly recommend!
10/9 Cellino tech was wonderful, explaining everything that needed to be done.
10/9 Quick response to the problem I was having. The issue was fixed in a short time.
10/9 Very responsive and took the time to explain what was needed.
10/9 Great work; tech arrived when he said he would. Clean-up was done well, and he did a fantastic job.
10/9 The technician was very thorough. He took his time and explained everything to me, advising me on what I should do first and explaining all my options. I would definitely recommend Cellino Plumbing and Heating.
10/9 I hired Cellino Plumbing to install my bidet, and I am more than satisfied with my experience. The plumber was very kind and super charming, friendly with my dogs, and even brought them treats. He was informative and quick! I will continue to use this company.
10/10 HIGHLY recommended! I had an outstanding experience with Cellino Plumbing! My boiler and heat were down, and they went above and beyond by offering space heaters to keep warm while resolving the issue. The technician was punctual, courteous, and took the time to thoroughly explain everything that needed to be done and the work that was performed. From the office personnel to the technician, everyone I interacted with was incredibly kind and professional. They even provided a military discount, which I really appreciated. I will absolutely use Cellino Plumbing again in the future, and I highly recommend them to anyone needing affordable quality service!
10/11 Third time’s the charm. Needed a gas valve, and Kevin was back to save the day.
10/11 I would recommend Cellino Plumbing to anyone. They explain everything they are going to do, the cost, and take the time to show you their plans. Very courteous and polite.
10/11 Work was excellent, done in a timely manner, and very professional.
10/12 Tech did an outstanding job installing the new water heater. His professionalism and clear explanations of the options to address the issue were impressive. He patiently answered all my questions and went above and beyond by completing the work on the same day. I truly appreciate his exceptional service.
10/12 Excellent service. Friendly tech, kept me informed of his fix.
10/12 I genuinely trusted our technician, who unclogged our drain. We plan to have more in-depth work with them in the future!
10/13 Extremely professional and helpful! We had an emergency at our house on a Saturday evening, and they had a technician with us within 2 hours. The technician was great!
10/13 Never had a bad experience with Cellino. The last event was difficult, but the technician stuck with me until it was solved.
10/14 The tech was punctual, friendly, and efficient when checking the furnace to ensure it was ready for winter. If you are looking for a company to service your heating, plumbing, and cooling systems, I highly recommend Cellino Plumbing, Heating & Cooling.
10/14 Great service! The service tech did not try to sell us anything we did not need. He was honest and an excellent representative of the company. We signed up for an affordable monthly plan for services and discounts.
10/14 I thought Cellino Plumbing did an excellent job! My technician Josiah was on time, courteous, and left no mess. I would definitely use Cellino Plumbing again.
10/14 Tech was low-pressure and very informative. He answered all our questions.
10/14 Great service. Modified my water shut-off and replaced the hot water tank in just a couple of hours. Everything works great.
10/14 Tech was professional, thorough, and did a great job!
10/15 Awesome company! Awesome people! The folks who installed my air conditioning in the summer and my furnace last week were professional and extremely competent! Well done to the people at Cellino, and thank you very much!
10/15 The appointment was seamless. The techs were super professional and friendly, explained everything, and showed their work after they finished. Super happy with Cellino so far!
10/16 Great customer service. Very knowledgeable workers. I highly recommend.
10/16 Excellent and affable technician.
10/17 I use Cellino for all of my properties because of their attention to detail and promptness. They’re worth it!
10/18 The tech was on time, very professional, and friendly. I would highly recommend Cellino.
10/18 When I had a leak under my kitchen sink on a Saturday morning, I was happy to arrange same-day service with Cellino. The tech arrived promptly, quickly assessed the problem, and repaired it. He was efficient, knowledgeable, pleasant, and informative. I would happily recommend Cellino.
10/18 Very skilled and professional tradesmen work here! Every time I need something fixed, they are prompt and do the job right.
10/18 Very friendly and informative.
10/18 They fixed it when others didn’t.
10/19 I needed a check-up for my father’s air conditioning, so I chose Cellino based on recommendations. Our technician was wonderful and knowledgeable! She instructed us on maintenance tips, and we ended up scheduling her again for our furnace check-up! So I guess you could say we are officially customers of Cellino!!
10/19 Great experience! Prompt arrival and fixed everything in under an hour. We felt so much better after a high-stress situation. Great customer service!
10/20 The tech was very nice, explained exactly what he did, and cleaned up after he was done.
10/21 The tech was polite, informative, and a pleasure to work with.
10/21 The technician from Cellino Plumbing and HVAC was outstanding. He provided a thorough estimate for duct cleaning and HVAC maintenance, impressing us with his professionalism and expertise. He was clear, prompt, and detailed, giving us total confidence in his services. We highly recommend Cellino Plumbing and HVAC for top-notch HVAC services. ⭐⭐⭐⭐⭐
10/21 The plumber was amazing. As first-time homeowners, he explained everything to me in a way I could understand. I’ve called Cellino Plumbing and HVAC four times now, and each time, I know my money is well-spent on reliable service. They go above and beyond for their clients. If I could give 10 stars, I would. I highly recommend them.
10/22 Super knowledgeable and friendly. Not pushy and doesn’t scare you into services you don’t need.
10/22 The tech was great, very professional, and informative. Came in for a furnace tune-up. Went perfectly smoothly – no issues.
10/22 The tech was very friendly and competent. The Cellino team was great!
10/22 I had a leak in an upper unit dripping water down a wall cavity to the basement. Fortunately, we found access from behind a hall closet. The tech spotted the issue right away—a loose nut on the drain pipe. He tightened it, resolving the issue quickly. He also identified the overflow and drain pipe as flimsy plastic, suggesting a replacement with PVC or brass to prevent future issues. I scheduled a replacement with a brass overflow fixture, which Andy installed. He tested for leaks and had everything cleaned up in just over two hours. He did a great job.
10/23 The tech from Cellino Plumbing was fantastic. He took care of everything and made sure we were safe. He was pleasant and explained everything as he did it and afterward. We had a major gas leak, and it was resolved within hours of our call.
10/23 We’ve had extensive work done over the last two weeks. We couldn’t be more pleased with their expertise, professionalism, and hard work! We’ll certainly call on them again if needed and highly recommend Cellino Plumbing to friends and family. Thank you, thank you, thank you!!
10/23 Excellent top-notch service received today by Cellino Plumbing, Heating, and Cooling. I would definitely refer them for quality service. 👌
10/24 Very, very pleased with the work performed! Not only was it done correctly, but the technician also did his homework and ended up saving me money! Thank you!
10/24 The techs were courteous, professional, and conscientious. I am very pleased with my purchase of the heat pump.
10/24 Very professional. Explained the entire process from start to finish. I would definitely recommend Cellino Plumbing!
10/24 My utility sink downstairs was filling up with sewage. I called Cellino, and they were here in 2 hours! Great service; the tech knew what he was doing and cleared the drain from my home to the street quickly.
10/25 The tech was thorough and took time to explain everything clearly. Excellent service.
10/25 Recently had a generator installed by Cellino Plumbing. The installation was done in a day. Every person on the crew was professional and answered all my questions. I’m so relieved I’ll have power during the upcoming winter when we have frequent blackouts! I would not hesitate to recommend Cellino!
10/25 The tech was very friendly and did a great job servicing my furnace.
10/27 The plumber was very knowledgeable and professional. The entire problem was solved within 30 minutes. Thank you.
10/27 Very knowledgeable.
10/27 Wonderful experience—all of my questions were answered, and they thoroughly explained my current system.
10/28 The Cellino tech was super helpful and knowledgeable. He was really friendly, easy to talk to, and answered all my questions. He was in and out for our estimate super fast. Cellino has always done good work in our house, and I highly recommend them.
10/28 They came to look at the ductwork that needed to be cleaned. I did not get the gentleman’s name, but he was honest and very kind. He took the time to examine other areas of ductwork and gave me advice on the type we have. All-around genuine. We haven’t received the quote yet, but I can tell they do great work with great people!
10/28 The tech was very professional and explained what needed to be done when he examined my basement leak on a Sunday. He then explained everything at the time of completion.
10/28 Good work. Their boiler staff is quite capable of working through a problem.
10/28 The tech was professional and worked efficiently. He explained everything to me and gave me helpful tips on the right filter to buy! Cellino is the only company I trust—they are honest and do excellent work!
10/28 The tech was very professional and friendly, explaining what he was doing and answering all my questions. He even asked if I had any more questions once everything was answered. Very nice experience.
10/28 The technician arrived quickly, providing same-day service. He was very helpful and professional, explaining everything he was doing so I could better understand. He did a great job, fixing our drain clog and leaking issues quickly and correctly.
10/28 Used Cellino Plumbing to clear the main sewer drain blockage. The technician did a fabulous job, taking the time to explain everything he was doing and completing the job promptly. Would definitely recommend!
10/28 The tech was affable, knowledgeable, and professional. He helped me with my furnace problems, showing a good understanding of complex issues and providing a clear, concise description of the problem.
10/28 Super personable. Explained everything and showed before and after pictures.
10/29 The plumber was very knowledgeable and explained things very clearly.
10/29 Very professional crew, excellent service.
10/29 The technician was very knowledgeable and helpful with information, helping us decide on a new water heater.
10/29 The tech was great. He came two weeks ago to check the furnace and just returned to fix the humidifier we didn’t know we had. Very knowledgeable and polite young man.
10/30 The tech did a wonderful job, going above and beyond to make sure everything was working properly.
10/30 I can always count on Cellino to be professional and efficient and to get the job done! Their staff is the absolute best!
10/30 Fantastic service! Last week, a plumber came to install a kitchen faucet and several toilet seals. After installation, a pipe leading to the disposal dislodged, leaking into the basement, and the toilets leaked after new seals. I contacted Cellino, and a young plumber came the next day as scheduled and fixed the issues from the prior plumber’s work—at half the cost! 5 stars + Thanks, Cellino Plumbing! Highly recommend!
10/30 The HVAC tech did our furnace tune-up. He was here when he said he would be, did a great job, and explained everything. Very happy with this service.
10/31 The plumbing technician was excellent! Very professional and detailed. We had a water filtration system installed, and he made sure everything worked correctly, even troubleshooting a faulty nut inside the spigot. They replaced the whole spigot in a timely fashion. Cellino has an excellent dispatch system that easily accommodates my schedule. I am more than pleased with the service and the filtration system. They also removed my old sink and installed the brand-new one we chose.
11/1: They always take care of our sump pump. Great service and professionalism.
11/1: Professional employees explained everything as they removed and then installed my new Trane furnace, carbon monoxide detector, and new thermostat. Highly recommend Cellino for your plumbing and HVAC needs!
11/2: Technician’s customer service was great. She called half an hour before servicing the furnace and radiator. Very detailed work, explained the process, and completed the job on time.
11/2: Plumbing tech came to our house and provided a very professional assessment of our situation. Thank you, Cellino.
11/3: Great service! The guys were extremely diligent and helpful in my situation. Thank you, Cellino Plumbing!
11/3: I received such great service from Cellino’s plumbing technician. He was very helpful and professional.
11/3: The service was excellent. Cellino’s HVAC technician was very friendly and did a great job solving the problem and correcting it in a timely manner. Will use Cellino again if we have any more problems.
11/3: Fast and professional—back up and running in no time. Thank you.
11/4: Tech was an outstanding and experienced HVAC technician. I used Cellino Plumbing and Heating for the first time, and I’m a client for life. I can highly recommend them. As a former realtor, I was impressed by their attention to detail, and the technician was thorough and polite.
11/4: Have used them for HVAC and now plumbing and have only good things to say. Joined the program that was offered and have already saved time and money on inspections and check-ups alone. All of the service members are genuinely lovely folks and incredibly courteous and professional—above and beyond service with a smile. What’s not to like?
11/5: Extremely helpful during a late evening plumbing emergency! So knowledgeable and helped us very quickly.
11/5: I’m very happy with the way he explained the work he was going to be doing in my basement.
11/5: Communication leading up to the service call is excellent. The technician was so friendly and extremely knowledgeable. She spent extra time answering my questions and thoroughly explaining the results of my furnace check and cleaning. This company exceeds expectations at every turn and I highly recommend them.
11/5: Came the day I called, were professional, fixed my issue, and left everything clean!
11/5: The boys just left after installing my new furnace. A beautiful job and the house was left neat and tidy. I cannot say enough about the Cellino technicians.
11/5: Fantastic, quick, and affordable service. I plan on using them again.
11/6: Heating system seasonal maintenance. Very professional, friendly, and knowledgeable. I would recommend Cellino to anybody.
11/6: The technician was very nice and professional. He answered all of my questions and didn’t make me feel rushed in any way. I received my quote very quickly.
11/6: We bought an older home a year ago and have had Cellino Plumbing out on several occasions to inspect and/or address perceived and/or actual issues with our plumbing. I can’t speak more highly of the company and its knowledgeable and kind technicians. Cellino is responsive, thorough, and effective—everything you want in a plumbing service.
11/6: Prompt, polite, got right to work. Explained everything as well as our options. Very professional. I would highly recommend Cellino Plumbing for all your plumbing needs.
11/7: The HVAC technician was great. Courteous and professional. Took care of our issue while making sure we understood what he was doing. Highly recommend Cellino Plumbing. An all-around great experience.
11/8: Tech was prepared and professional. He was very courteous and polite. Didn’t waste any time and was in and out quickly.
11/8: Tech was very professional and called to let me know what time he would arrive.
11/8: Tech was fantastic! He explained exactly what he was doing and looking for. He educated us, as we are first-time homeowners, and it was great to hear what we should be looking for and keeping up with!
11/8: Tech was amazing and his work was first-rate!
11/9: Tech is a highly qualified service technician/plumber with Cellino Plumbing. He is not only professional and courteous but serious about providing the best outcomes possible. He is knowledgeable and skilled in this profession. I would call on Cellino for all our plumbing needs! Thank you!
11/9: Good company. Technicians are skilled and honest.
11/9: Timely, effective emergency service on a Saturday.
11/9: Had Cellino Plumbing, Heating & Cooling at my home to provide a maintenance checkup on my furnace. The technician was great and the service was performed professionally. I also appreciated their communication, so I knew exactly when to expect them. I recommend them for sure.
11/9: Technician was knowledgeable. He was friendly, polite, and punctual. Got the job done. No complaints.
11/10: The gentleman from Cellino Plumbing came to find out the cause of a leak in a pipe. Since I live in a mobile home, he had to crawl underneath to determine the cause of the leak. He did and fixed it to my satisfaction and gave me the bad pipe to show proof to the insurance adjusters. I am going to schedule another appointment soon to fix a bathroom fixture and toilet pipe. Great service!
11/10: The service was quick and easy from the start and he explained everything he was doing. He did an excellent job!
11/11: We are very pleased with the exceptional work and courteous service we received from Cellino Plumbing tech today. He explained everything thoroughly and was very knowledgeable, neat, and patient answering all my questions. He is an asset to Cellino Plumbing. Thank you.
11/11: Called yesterday and they came today to fix my sink that was leaking. The only complaint is how expensive it was, but that’s the price you pay for fast, quality service, I suppose!
11/11: More than satisfied—on time, had parts on the truck, and completed the job before winter ❄️ thanks, Cellino.
11/11: The plumbing technician was extremely professional and efficient.
11/11: Always professional and did a great job!
11/12: Thank you, Cellino Plumbing & HVAC, for providing outstanding, efficient, quick, etc. service today for our home and family.
11/13: Very knowledgeable and courteous technician.
11/13: Service was great. Everything was communicated and explained well, was extremely helpful.
11/14: Excellent job repairing my heating issue. The issue and remediation were explained thoroughly and completed quickly. I was very impressed.
11/14: I had a bunch of little problems. Tech took care of all of them quickly and efficiently. The drain that haunted me for years now flows like a stream! I am so very happy with his work! Thank you, Cellino!
11/14: I felt very comfortable with your technician. He was very professional and got the job done very nicely.
11/14: Winterized the house. Helpful, knowledgeable, and explained what and why.
11/14: The workers were very knowledgeable, did a great job, and were very clean. I have no complaints.
11/14: Worked efficiently. Accurate price quote for labor and parts. Overall, very happy with Cellino and the job the tech did.
11/14: Tech was on time and very prompt! He was careful parking, considerate of my house, and very clear about the job done. Paying was very easy, and the email with the detailed invoice that showed everything was very quick too.
11/15: Available the next day. Polite and knowledgeable. Clean and efficient. Explained the process well.
11/15: Everyone we dealt with for our service call was polite and professional. They were on time, diagnosed the problem quickly, and gave us solution options. The service tech was efficient and tidy. A very positive experience for us, and we would definitely recommend Cellino Plumbing.
11/15: HVAC tech came out to my home because of a no-heat issue. He did everything humanly possible to try to get my furnace to work again. Very friendly and will teach you, won’t upsell. An awesome all-around guy. Would recommend!!!
11/15: Cellino Plumbing had their tech come out the same day I called. I had a gas leak in my kitchen, which, as we know, can be dangerous. Their technician came to the house. He was super courteous and so efficient. My gosh, it was an absolute pleasure dealing with him. If they have people as fine as this gentleman working for them, it shows they care about who they hire. I am so very happy with the job. No more gas smell, and on top of it, he checked out my drainage line. I would absolutely recommend Cellino Plumbing to anyone. Thank you so much, Cellino, for your help. Two thumbs up! 👍👍
11/16: Awesome company with great customer service. I called for help at 8 a.m. and they had a tech out by noon. He answered my questions and got my boiler back up and running in 20 minutes. I highly recommend them for anything.
11/16: Tech was fantastic! He was very efficient and informative on each step he was taking to resolve our issue. Cellino is a wonderful help to the community. They’re reasonably priced and are very efficient over the phone and understanding of needs. The customer service is always fantastic. Thank you!
11/16: Tech was very helpful and very personable.
11/16: He was outstanding, explained everything, and was very neat. I will always ask for the same tech. He is a great asset to your company.
11/17: Had a heat pump/mini split installed. HVAC tech did a great job explaining what he did and getting me up and running by the end of the day.
11/17: Had problems with my old furnace and Cellino came out that day. I had a new one installed in two days. Prompt and courteous installers. Great experience.
11/18: Good service!!
11/18: The two gentlemen that came to the house were very nice and knowledgeable; did a great job replacing the hot water tank and helped replace the sump pump and outdoor faucet. I am very happy with their work.
11/18: My HVAC tech was thorough and took the time to explain everything he was doing.
11/18: Our tech did everything right: called with the estimated arrival time so he could be met, diagnosed and repaired the furnace. He ran several tests to ensure the furnace kicked on and suggested some possible causes for us to watch for. Thanks, Cellino!
11/19: Our plumbing technician was great, informative, and helpful.
11/19: We had the best service technician I have ever dealt with! From my understanding, he is newer with your company, so make sure you hold onto him because he was fantastic! If I could give him 100 stars, I would! Thank you for sending him over!
11/20: Friendly service with great care! The technician took time to explain furnace issues. I will continue to use this service in the future!
11/20: Our plumbing technician was prompt, efficient, and very knowledgeable. He addressed all my questions and concerns and gave a good price for the work to be done!
11/20: Our technician from Cellino Plumbing was awesome! Professional, polite, knowledgeable, and respectful! He fixed our issues perfectly! We couldn’t be happier!
11/20: I’ve used Cellino a few times now, and every time they were professional, honest, and fair. Once, telling me it was something very simple after another well-known company quoted me $700–1200! Highly recommend.
11/21: Technician was very professional and polite, explained everything, and was very thorough. He made sure the job was done right!
11/22: Great service. Knowledgeable. Professional. Friendly. Fast.
11/22: Tech was very friendly and very professional. He did a great job repairing the plumbing issue in the kitchen. You have a great team! Thank you!
11/22: I switched out wash tubs I had, and the piping was customized to the old tub. He put new piping in to connect to the new wash tub, hooked it up for me and my washer, and put a new on/off handle for my washer. A++++++ job and clean-up. He communicated what he was doing throughout the whole job. Highly recommend.
11/23: Professional and came in a timely manner. I’m impressed with the great service and friendly, informative technician. I would highly recommend this company for service.
11/23: We had sump pump issues. Techs were very knowledgeable and helpful. I would trust their advice for any plumbing problem.
11/23: A very professional worker, he explained the work to be performed and why. Tech listened to the problem, gave an easy description of the work estimate, and provided a timeframe.
11/24: Tech worked very hard to keep getting an older faucet to start functioning properly. We really appreciate his efforts!
11/24: Professional at all levels. Gave detailed work description to be performed. Answered each question I had and explained the maintenance contract they offered. I signed up, and I will use them all the time.
11/24: Tech was punctual, professional, and honest. He actually offered a fix that was less expensive than what I anticipated needing. Would definitely do business with Cellino Plumbing again.
11/25: Informed me at every step.
11/25: Tech did a great job repairing our shower valve. We will definitely call Cellino in the future!
11/25: Thank you for efficient service on a late Friday afternoon.
11/25: Installer was great. Very professional, informative, and got the job done quickly. Highly recommend.
11/26: Nice and friendly technician.
11/26: Tech did a great job opening a drain at my daughter’s house. She has an older home that presented a few challenges, but he worked through it happily. The service and the price were both excellent.
11/27: Thoughtful, thorough, talked through everything, really excellent.
11/27: My furnace is dying a slow, painful death, but it is currently working thanks to Troy. It was a huge relief to have heat as the temperature started to plummet. The service was amazing, and I would definitely use it again!
11/27: I received excellent service from Cellino Plumbing and HVAC for a furnace vent pipe that was leaking condensate on our basement floor. Their technician arrived right on time and handled the repair perfectly. It was the usual great service by Cellino that we’ve always received.
11/27: Great service! Because my house is older and has additions, the clog was hard to find. Tech really worked hard on finding the clog, fixing it, and got the drains working again. Great job, super clean-up!!
11/27: Called due to an emergency. Friendly and helpful customer service. Very willing to help. Tech came and went within 15 minutes of his service. Very professional. Resolved my drainage problem in a flash. Cheaper than Roto-Rooter. Willing to follow up, but I declined. Highly recommend!
11/29: Our boiler stopped working on a holiday weekend. Tech was great getting our house heated again. Great service!
11/29: I have been using Cellino Plumbing for multiple projects on a rental property this year and have been very satisfied. Every job, they have been extremely professional and knowledgeable. They understood my budget. I’m really pleased with the work they’ve done and highly recommend them to anybody else who needs plumbing work. Very trustworthy.
11/30: Tech came out late in the evening when he could have been home with his family. We had no heat, and he fixed our furnace within an hour. He was so friendly and personable and even chatted with us for a bit after he was done. Cellino is a wonderful company, and I highly recommend them!
1/1/2023
“My technician was very pleasant, taking the time to explain what he was doing and answering all my questions. Very happy with the work he did.”
1/2/2023
“THE BEST.”
1/2/2023
“Was having an issue with my sump pump. Called and had a very speedy service done to take care of everything the first time.”
1/2/2023
“The scheduling was perfect, and great service with options provided and very quick performance of work. Would definitely use them again!.”
1/3/2023
“They were able to fit us in on short notice and worked quickly and efficiently. They were on time and professional. We will call them again in the future!”
1/4/2023
“My furnace was making a loud humming noise so I called Cellino to service it. The technician who did the repair was very efficient, as he identified the cause of the problem (paper lodged in the system), removed it, and made recommendations for further maintenance. I highly recommend Cellino and am very pleased with the service I received!”
1/4/2023
“Great service. Technician explained everything that was going on with the tankless water heater. Very polite and professional. Time frame of work being done was very accurate. And cleaned up as if he wasn’t even here. Couldn’t be more happy with the service I received. Thank you again!”
1/4/2023
“Technician was professional, kind and communicative. He kept me updated on what he was doing.”
1/5/2023
“Sump pump replacement and water heater tank replacement and before they repaired the down spout and hooked it to the sewer line always professional.”
1/6/2023
“Cellino is our “go to” source for all our HVAC and plumbing issues. They are always ready to get to us asap and every service person is well prepared to help us.”
1/6/2023
“Found faulty, gas valve, and hot water tank.”
1/6/2023
“I called yesterday when a pipe connected to my hot water tank ruptured.The technician showed up and didn’t have the parts needed, but came back this morning and tried to replace the broken part, but discovered it wasn’t salvageable. I have a power vent water tank and they’re quite pricey, so did his best to repair rather than have me purchase a new one. Ended up needing a new one and within an hour was back with a new one and installed. He and his helper cleaned up everything and was very polite and helpful. This was my first time using Cellino plumbing and they will be my first call from now on.”
1/6/2023
“I requested information and an estimate from Cellino.They responded immediately and sent out a very well informed, very professional representative who took a lot of time to answer every question and explain every aspect of the project. If I end up doing business with them, I can only hope that the high expectations they have already created will be met.”
1/9/2023
“They came in for a furnace tune up. Tech did a great job explaining everything. As always Cellino sends very professional people.”
1/9/2023
“Tech was outstanding. Very thorough and professional during a stressful situation with a mainline plumbing issue. Highly recommended. Thank you!”
1/9/2023
“They replaced water pipes and serviced my tankless hot water tank. The tech was excellent, knew his stuff, and extremely polite. I will ask for him again should I need them.”
1/9/2023
“Realized sewer was backed up in the basement on Sunday and was cleared out and ready to go by Monday at 10am. Very quick and professional and discussed everything prior to work starting so there were no surprises. Will be using Cellino again.”
1/10/2023
“The technicians were all very courteous and professional they did the job in a timely manner after being without heat for several days will definitely recommend this company…great job.Thanks so much.”
1/10/2023
“Very good.”
1/10/2023
“We’ve used Cellino a few times and every experience has been a good one. Highly recommend them.”
1/10/2023
“The technicians cleared a portion of our outlet pipe of tree roots and other obstructions. They offered options to more fully clear and maintain the line, fully explaining and forwarding those options. Should we decide on further work Cellino Plumbing will be our 1st choice. First rate service.”
1/11/2023
“It was New Year’s day and I couldn’t find anyone to come out to install a new hot water tank. I called 4 different emergency plumbers, all of which had no availability with the blizzard that just happened and the holiday. Everyone has issues.. The basement had a lot of water. Surprisingly Cellino had next day availability and was able to take care of everything in 3 hours. The install was fast and professional. The cost seems high but for the immediate service it was worth it. My father, having early stages of dementia, was very unsettled by this and kept calling me. Thank you for getting out there and making sure he was taken care of.”
1/11/2023
“Plumbers were professional, on time and very friendly. Their work was top notch and done in a timely manner.”
1/11/2023
“Fast, polite and very reasonable. The technician that repaired my plumbing issues was terrific. I highly recommend Cellino Plumbing.”
1/11/2023
“I could not be happier with Cellino. This is my 3rd use of their service within the last 3 months. First for an emergency hot water tank installation – second was a plumbing leak in my laundry room — this last visit was to correct vanity/faucet installation that another service had really messed up. Each time, their reps were professional, polite, and did an excellent job explaining what needed to be done and giving me a detailed quote. I wasn’t able to get online to rate the other visits individually but everything I’m saying applies to all three experiences. Am so glad I contacted them. They will continue to be my contact of choice for plumbing/heating/cooling service.”
1/11/2023
“Technician was amazing. He analyzed the situation and clearly explained his findings. Everything was professional and friendly.”
1/11/2023
“The men were totally professional,courteous and quite pleasant.We would recommend anyone in need of a new furnace or repair to contact Cellino plumbing and heating. We are extremely grateful for their great service.”
1/11/2023
“Had sewer lines unclogged and did a great job.”
1/12/2023
“The tech came to do a video inspection of the pipe going from house out. Received a call, tech was on the way and he arrived early! Did inspection, gave us good news, wrote up a report and will email! Great service!”
1/12/2023
“Everyone involved was very pleasant to work with. Customer service was friendly and the guys that showed up for my plumbing problem were very courteous. Received next day service which was a plus.”
1/12/2023
“Excellent customer service, but a little pricey. I was only able to get half of what I needed done because of cost. Work completed was great.”
1/12/2023
“My main sewer line was backing up into my basement 12/30 after all the snow was melting. I had called several plumbing companies and no one was going to be able to come out for at least a few days. Celino was out the next day less than 24 hours after I called. Tech was very professional and made sure the problem was fixed before he left. I have nothing but good things to say about this company from my experience.”
1/12/2023
“The technician was very professional and knowledgeable. He called me before our scheduled time and found the issue right away. Cellino came recommended to me from another Hvac company that couldn’t do the work. So this is a recommendation from two people.”
1/12/2023
“Called for a plumbing problem and they came out in less than an hour. Plumber was kind, courteous and knowledgeable. Would definitely call there again.”
1/12/2023
“Repair of bathroom sink- technician was knowledgeable and skilled to install new plastic pipes and a new faucet. Happy to have my
bathroom back in good shape.”
1/13/2023
“Replaced galvanized water pipes in the basement. Tech and his helper did a great job.”
1/13/2023
“I called Cellino for an issue with my Sump System. They dispatched a technician within an hour even though there was no emergency. He was knowledgeable of my plumbing issue and is a professional in all aspects. Truly a credit to his company. I cannot thank him enough for the good service and will recommend Cellino to my family and friends.”
1/13/2023
“Just had a sump pump replaced and a quote for a backup system. Excellent work done and explanation was great. I highly recommend Cellino plumbing!”
1/13/2023
“The tech was great! Explained how the boiler works, tested everything and made me a bit more comfortable with it new to us home.”
1/13/2023
“Excellent Service.”
1/14/2023
“The technician was knowledgeable and very professional. Easy to talk to and helped me diagnose my problem and explained what needed to be done and why he needed to do the work to get my system up and running.”
1/15/2023
“Our technician did a great job. 5 stars for him and the company he represents!”
1/15/2023
“Tech was able to give me options when it came to repairing my toilet. Because it was so old, we were pretty limited as to what we could do but ultimately, the problem was solved. Great customer service. Would use Cellino again.”
1/16/2023
“The technician who did the walkthrough for preparing the estimate was very thorough and courteous appreciated his timely arrival as well.”
1/16/2023
“Excellent! Our technician was right on time and very professional in his assessments. Thank you.”
1/16/2023
“Prompt response from them regarding recent toilet installation. We were experiencing a small leak from the toilet tank. Their technician promptly took corrective steps to stop the leak and checked both sides of the tank to make sure it was not leaking before leaving.”
1/16/2023
“Technician was on time, professional and patient. We are very satisfied with the service.”
1/16/2023
“Made an emergency call, they arrived within the hour even though they were booked. Job was done better than the contractors my property management uses. Friendly and quick, I will always use this company.”
1/17/2023
“The technician that came was one of the nicest plumbers we have had. Now that we tried your company you will be getting some more jobs soon. Thank you.”
1/17/2023
“We had a pipe burst after a power outage from the Christmas blizzard. A 12 foot piece of the baseboard heat pipe needed to be replaced. The guys arrived at the time we were told. They were very polite and did a fantastic job. They made absolutely sure that everything was done correctly. Price quoted was the price we paid.. Very pleased with this company.”
1/18/2023
“Great to work with! They installed a new sump pump system.”
1/18/2023
“My technician was very informative, competent and patient in answering my many plumbing questions. He explained them in technical detail which gave me great confidence in proceeding with Cellino.”
1/19/2023
“Tech was extremely professional. I would recommend him to everyone and will ask for him again!”
1/19/2023
“Dan is one of the best contractors I’ve ever worked with. Cellino and himself worked with us every step of the way. We had some things happening that were just unexplainable. Even the AO SMITH REP couldn’t explain it. In the end he honored all his work and ended up working with AO SMITH to help out even after the warranty was two years past. He treated us with respect and his work is phenomenal. Even through all the questioning I never saw him sweat. He’s a very confident and knowledgeable plumber. You got a customer for life, thank you Cellino and especially Dan!”
1/20/2023
“Was great, I called and they were there less than an hour. The heater was not working but the technician went and fixed the problem and explained thoroughly what was wrong with the furnace. Very reliable, fast, good price and friendly.”
1/21/2023
“Very professional and efficient service. Would definitely use them again!”
1/21/2023
“My furnace stopped working and Cellino was the only place who answered my call at 4pm on a Saturday. They texted at 6 because they had an opening and Kyle was great! So glad to have a plan in place and repair on the way soon. Thank you so much!”
1/23/2023
“Excellent explanation and service. Highly recommend this business for all your needs.”
1/23/2023
“I set multiple appointments with different plumbing companies a few years ago and ultimately went with Cellino. I have returned for service and will continue to return. Staff have been knowledgeable, efficient, and fair. Cost has also been a big factor, their quotes have all been in a very reasonable range.Highly recommend.”
1/24/2023
“Second time using Cellino seems to always do great work! Tech was on time and quick to locate the problem and make necessary
repairs.”
1/24/2023
“My husband and I called Cellino Plumbing when our tub got badly clogged and it was beyond our abilities to solve. My call was quickly answered by a very friendly woman (I think her name was Maria) and she set me up with a same day appointment as they had availability. No more than an hour later, their technician was at our home. He was professional and was able to not only solve our problem, but educate me on the other plumbing in our home. We live in an older home with older pipes and he really took the time to find multiple solutions for us down the road to rectify recurring problems and estimated multiple potential jobs for us. I never felt that he was out for money, but rather he was truly there to help us and thanks to him we learned a lot about our home! His manager also came over to help with a camera inspection and provided us with great and helpful insight. They were a great, professional team and we will be sure to recommend Cellino to others and use them for our future needs! Very appreciated!”
1/24/2023
“Technician showed up on time, fixed the problem quickly and efficiently, did not try to sell us on parts we didn’t need, it was just a small receipt and cardboard in the fan, crazy.”
1/24/2023
“The plumber has an A + + rating. Very professional and knowledgeable with the installation of our backup sump pump.”
1/24/2023
“Service was same-day responsive. Technician was professional, courteous and helpful in explaining our options. Price for (unplanned) faucet install was a little high but is covered under warranty for a year which gives us peace of mind. Would recommend Cellino.”
1/24/2023
“Excellent work! Troy, Justin, and Dan have provided us with excellent service. They’re timely, friendly, and thorough. The work they do is second to none.”
1/25/2023
“Excellent service, knowledgeable technician.”
1/25/2023
“Very informative when she was done with the service. Very easy to talk to. Will call again.”
1/25/2023
“After dropping off my husband at the airport at 5am and going back to bed, I woke up to one kid doing the dishes (yay) and the other kid shortly thereafter saying there’s water in the basement. The kitchen cabinet under the sink was full of warm soapy water.I scheduled (on a Sunday) an appointment online for Monday. But received a call saying there was no availability until Tuesday. Sigh, OK, but if there are openings on Monday, please call me. Monday morning I get a call saying someone will be there between 12 and 4 and I’ll receive a call 30 min before. Score! By 4:15 I hadn’t heard anything so I reached out. I was told someone would still be there, just the last job took longer than expected. Then got another call asking the specifics of my issue, then reassured that someone would still be there. Really appreciate the good communication! Then I got a text saying Justin is on his way. Justin was great! I could tell he appreciated the work I’d done to problem solve (my husband was out of town, but walked me through a couple ideas). I’m so thankful that my plumbing issue was fixed quickly! Justin definitely did his due diligence and went above and beyond to make sure the issue was resolved. Will definitely use Cellino for any future issues! Thank you thank you!”
1/26/2023
“Everyone I spoke to at Cellino Plumbing and HVAC were extremely nice and helpful. My technician was very thorough and knowledgeable, not to mention super friendly. She took the time to explain what she was doing and what she noticed and then gave a very detailed written report on the status of my furnace. I would definitely recommend them and will use them again in the future.”
1/27/2023
“My technician was awesome to deal with! He went beyond the service by calling Rheem to determine if the fan should be on a constant run, and confirmed what kind of furnace we had. He will be coming back to clean the motor. Thank you.”
01/28/2023
“Professional, honest & reasonably priced. Technician is not only smart, efficient & professional; she went the extra mile to ensure me the furnace is working properly & what to keep an eye on, down the road. Highly recommend Cellino plumbing heating and cooling.”
01/28/2023
“Tech was great! Explained everything, fixed what he needed to and didn’t try to sell me a replacement part for 10 times more than I could get at Home Depot. If you want a company you can trust, call Cellino.”
01/29/2023
“Plumbing issue? Give these guys a call. Been taking care of my properties for over 20 years. Always professional…always done right.Thanks Cellino Plumbing.”
01/29/2023
“Honestly, they saved us twice this weekend. Couldn’t be happier with her level of professionalism and knowledge. Thanks again.”
1/30/2023
“Minor servicing on my 13-year-old Rheem furnace. I called, spoke to Samantha, who was very friendly and professional. My technician was at my house within an hour, and he was communicative, informative, and highly professional. Overall a great experience. Thank you!”
1/31/2023
“Same day service which I absolutely loved. I needed a new plumbing unit installed in my shower. Very professional. Will definitely use them again for any future work needed.”
1/31/2023
“The tech that was sent out to help with a clogged sewer line was very thorough , professional and friendly. Highly recommend their services.”
2/1/2023
“Very happy with the work we had done. The technicians were friendly and efficient. Cleaned up great! Had 3 different services, would highly recommend Cellino Plumbing.”
2/2/2023
“Called for a dryer duct inspection. Technician came out within two hours and did a great job. Very professional, quiet and cleaned up everything afterwards. Great job!”
2/2/2023
“Very knowledgeable, able to let us know what the problem was. Gave us all our options. Gave us all available finance avenues as well. Great service! Tech was awesome! Thank you!”
2/2/2023
“Technician conducted a professional service evaluation for a new pipe and shower install.”
2/2/2023
“Very pleased with all work done. Men were courteous, friendly and helpful.”
2/3/2023
“If you want it done right the first time, use Cellino. They are extremely responsive and can usually provide service within a day or two. Huge amount of professional expertise amongst their technicians. Support a locally owned company that is very generous, and gives back to the community in SO many ways. Plus, our dogs love all their technicians!”
2/3/2023
“Great company, would recommend all day long.”
2/3/2023
“The technician installed a hot water tank and he did not take very long.”
2/3/2023
“Came out quickly, technician was professional, knowledgeable and pleasant. Was able to fix the issues quickly. I had them out last year for another problem and they were great.”
2/3/2023
“Both techs were great. Explained services cost throughout check up I was impressed.”
2/3/2023
“Very professional and quick response for a busted water heater. A little pricey compared to other quotes but they were the fastest to respond and quick the issue.”
2/4/2023
“We had a service call from Cellino Plumbing Heating & Cooling to troubleshoot a furnace. What a very comfortable experience. The tech was absolutely amazing from the moment he arrived. He was very knowledgeable and explained everything and was very thorough from beginning to end. Don’t ever remember a service person like him especially these days. Cellino was very professional and I appreciate that.”
2/4/2023
“Main house drain to septic was clogged, backing up into the sink in the basement. Used the website to request service; they called back very quickly to get details, were friendly and efficient. Tech arrived within four hours. I had tried to clear the snow and ice from our driveway, which is 250 feet long and on a hill, but he couldn’t get the heavy truck up the hill. Rather than leaving and having someone else come back later, he lugged all his equipment up the snowy hill and got to work. Did exactly what was needed, finished within an hour, cleaned up after himself. Thanks, Chaz!”
2/5/2023
“Our technician made a late Sunday afternoon visit after a pipe burst. He was very helpful, took time to explain several options and afterwards took time to label important shutoffs. Thank goodness for plumbers.”
2/6/2023
“Very professional and friendly, as well as conscientious while in my home. Wasn’t pushy about upselling, and never felt like I was being swindled. My technician even took the time to show me how to better plunge shower clogs in the future, as an alternative to him snaking that drain also. Highly recommend Cellino.”
2/6/2023
“Fast and super friendly service, would use them again.”
2/7/2023
“Efficient and dependable.”
2/7/2023
“My husband was very pleased with your service and professionalism. Thank you for helping us so quickly. Will recommend Cellino to others.”
2/7/2023
“We had to have the kitchen faucet replaced so I gave it a chance and called these guys. I couldn’t be any happier. They send you details and a picture of what technician is coming to your home, they arrive on time and are very helpful and professional. They are our new go to plumber when needed. Very satisfied and happy. Our technician was just hands down awesome. Thank you so so much!”
2/8/2023
“Have had them out for plumbing issues and have been respectful, helpful and fair.”
2/9/2023
“Tech was super helpful at helping install a new gas line for a new stove I purchased. Quick and easy, no issues at all. Great at his job would recommend again!”
2/9/2023
“Fast and efficiently thorough. Checked my system and explained what the problem was and what to expect overnight. It should be ok.”
2/9/2023
“Overall great experience! Tech was courteous and professional. This is the second time I’ve used Cellino for a service and I won’t hesitate to call again.”
2/9/2023
“Tech from Cellino Plumbing and his assistant were courteous, professional and worked at a high quality level. I have used Cellino for any plumbing or HVAC work over the past 7 years. Cellino is hands down a TOP service Company in all of Erie County.”
2/9/2023
“I had Cellino Plumbing over the house. They are nice. Second time I had their service. My issue was my street’s sewer line and they offered to cancel since there’s nothing they do to fix it. But they were nice enough to answer questions I had around the house, quote me on everything. No pushy sales nor passive aggressive statements to make me want to purchase. Techs educated me and let me decide.”
2/10/2023
“Amazing as always. Have used Cellino for years and never have had any problems. They’re great to deal with!”
2/10/2023
“Thank you for the thorough job and professional service.”
2/10/2023
“Tech did an excellent job installing a new water-powered sump pump back-up system in our basement!”
2/11/2023
“Came promptly to fix the backed up drain line. Very professional, and costly but worth it.”
2/11/2023
“Tech was extremely professional. He took the time to research the problem and come up with the correct solution.”
2/12/2023
“Tech provided excellent customer service, well organized and thorough!”
2/13/2023
“Great service. No complaints. Have no problem calling Cellino when I need service.”
2/13/2023
“We called another “reputable” company on sat when our stationary tubs were backing up. They were horrible, came unprepared and did not fix our problem. Went the entire weekend with no water use. On Monday we were tired of waiting for that company and we called Cellino Plumbing instead. Wow. What a difference. They sent tech to our home within two hours. He got the tree root out of our line which was blocking it. He was super nice, extremely knowledgeable, and explained everything. Left ZERO mess. I finally can use my water again. I am so happy I could cry. This was the most reasonably priced, experienced plumber we have ever used. I definitely recommend Cellino Plumbing to anyone who needs work. I cannot say enough good things about our experience other than we are thrilled!”
2/13/2023
“Both techs were beyond words, outstanding. Worked hard and cleaned up and also took the time to show me all the work. I’m so happy they both made the experience so wonderful!!”
2/14/2023
“Tech was very helpful. I will recommend him to my friends. Gave me my estimate product that works for my home situation thanks for being awesome.”
2/14/2023
“The owner’s son was my technician and he was very good. Great communication and updating from the office. I had him check out my 10 year old furnace and install my Wi-Fi thermostat which he did very efficiently and effectively and now I can control my heat from my phone.”
2/14/2023
“Fast, courteous service. Good price. Very satisfied with the work done.”
2/14/2023
“Quick emergency response – plumber was knowledgeable and friendly – a bit pricey. Would recommend them.”
2/14/2023
“Excellent work, friendly plumber & didn’t take long!”
2/14/2023
“Great service , friendly tech, and explained everything step by step. So no surprises. Great job!”
2/15/2023
“We were called for an earlier time of arrival than expected and the plumber was knowledgeable about the matter. He was efficient, respectful and professional about the task at hand. He was prepared and discussed several options from the repair to replacement and was not pushy about what he wanted. This individual answered all my questions and finished the job without delay or excessive phone use! I was pleased with this company’s ethics!”
2/15/2023
“Technician was able to diagnose and quickly repair the problem. We got same day service and a veterans discount too. Very pleased.”
2/15/2023
“Tech did a fantastic job!”
2/16/2023
“Fast emergency service, solved the issue.”
2/17/2023
“Toilet bowl was overflowing for no reason. They fixed it quickly and inexpensively.”
2/17/2023
“Repaired my bathroom faucet. Plumber was prompt, came the same day as my service call and quickly fixed my problem.”
2/20/2023
“Sump pump system installed. Tech was great.”
2/20/2023
“They were nice and professional when my daughter dealt with them. Gave me a heads up before they came, got a nice write up, and got a free pipe camera scope to check pipes. Nice job!”
2/21/2023
“Tech came to our home today to do a camera scope. Showed us on camera everything he was doing. Pointed out the problem and is sending us estimates. Very knowledgeable, polite, courteous and professional. We are looking forward to working with Cellino Plumbing again!”
2/21/2023
“Great service, tech was really good and knowledgeable!!”
2/21/2023
“Very fast response. I called them on Friday morning and the plumber went in and did the job in the afternoon. I also called a couple other companies but they could not schedule in a week. Professional plumber identified the issue accurately and provided a good solution. They charge a little bit higher but definitely worth the money in case you need a quick and reliable licensed plumber.”
2/22/2023
“Repair sink drain pipe leaking issue. Installed a new pipe and vent. Was so very efficiently and the service technician was very friendly as well as professional. The service was performed at a very reasonable price.”
2/22/2023
“Tech came to our house late to check out a backed up pipe. He was so professional, thorough and did all he could do while it was snowing, cold and late. This is the only company we use for any household problems. Fabulous work, smart and skilled employees.”
2/23/2023
“Tech was very professional and skilled.”
2/23/2023
“The technician who cleared my sewer line was on time, professional, and the price was great. Thank you.”
2/23/2023
“Had a basement flood due to a sump pump issue, after hours the plumber came with no extra charge, he diagnosed a stuck valve and freed it up. Valve was replaced, due to the age of the sump pump. Good value, plumber, a super nice young man. Great job at a fair price. Response time was also great.”
2/24/2023
“Technicians were polite and explained the situation to us so we understood all that was involved. Excellent customer service.”
2/24/2023
“Tech was very articulate with his responses and knowledge. Overall I was thoroughly impressed. I also scheduled future appointments for some of my upcoming projects.”
2/24/2023
“They were able to replace my leaky water heater in 1/2 a day from my initial call. Can’t ask for more than that.”
2/24/2023
“Very professional and answered all questions about plumbing. Highly recommend their services.”
2/25/2023
“Excellent team, service and professionalism!”
2/25/2023
“The plumber was very personable. He did not have the shower cartridge we needed so he left and came back a half hour later. The shower works great now.”
2/26/2023
“Tech was out to take a look at our boiler that stopped working last night. Very nice and professional, took care of the issue and provided quotes on future replacement options as well.”
2/26/2023
“Called them after snapping off an auger brush and rod in sewer main trying to clear a persistent backup. Cellino tech showed up in a timely manner to retrieve and clear main. Employee was extremely professional and knowledgeable and charged what I believe to be a fair price. Thank you Cellino! Job well done!”
2/27/2023
“Informative and provided details about the workings of the furnace.”
2/27/2023
“Courteous and professional, replaced my garbage disposal very quickly.”
2/27/2023
“We had no heat. We called other companies including the company that the boiler was bought from. They said the next day for a technician between 8-4pm. Cellino said within an hour. Tech was at our house in 30 minutes and got our boiler up and running. He was professional and told us we needed a new boiler. He was not pushy and was very understanding. Today they started putting our high efficiency boiler and water heater. We had planned to get it from somewhere else, however, we chose Cellino. Many thanks to Cellino for your kind caring service.”
2/28/2023
“Our son has autism and adhd, and was asking the tech so many questions about the furnace and he truly was so unbelievably kind and patient with him. Tech took the time to explain everything and address any concerns we had. He never made us feel rushed. Such a pleasure to do business with.”
3/1/2023
“Tech was fantastic. Cheap, quick and explained everything so well. I would recommend them to anyone. Thank you guys. You fixed a disaster.”
3/1/2023
“Efficient and helpful.”
3/1/2023
“Awesome work!! Great company!! Many thanks!!”
3/1/2023
“Hot water tank done. Thank you for the great job – will definitely recommend!”
3/3/2023
“Tech was terrific!”
3/3/2023
“Always polite and personable!”
3/3/2023
“Cellino has always been the best.”
3/3/2023
“Sewer line service. The technician was professional and on time.”
3/4/2023
“Tech is a very professional and hardworking plumber. Thank you for taking care of our home.”
3/4/2023
“Cellino fixed a minor plumbing issue perpetuated by the previous owner of my home, and did so quickly despite the limited availability of techs. Their responsiveness is top notch.”
3/6/2023
”It was very easy to schedule online- they called me almost immediately after I submitted my inquiry. Appointment was next available and I was told between 8a & 4p the next day. I got a call right around 8am with anticipated arrival around 8:30. I was so impressed with the quick appointment time. Tech was kind & professional. He provided great education about our existing system and showed us pictures of our system and explained the components. He was also patient with our questions and didn’t get annoyed when I needed clarification. Super helpful for first time homeowners. He was also really great with our dog. We have heat for now & I’m happy.”
3/6/2023
“I had a very informative conversation with the technician that came out, and was quoted a very fair price from a reputable company.”
3/6/2023
“Good experience. Quick appointments. First for an emergency, and then for a sink update/install.”
3/6/2023
“Great technician, very helpful.”
3/6/2023
“Service person was very professional, prompt on time window, experienced and informative.”
3/6/2023
“Tech was very professional and re-routed the backup sump pump to meet code.”
3/6/2023
“We had a beautiful new sump pump installed with rerouted pipe work to make us up to code. Our technician was very informative and professional. Would highly recommend Cellino plumbing.”
3/6/2023
“Low water pressure in a third floor bathroom. They were on time and able to fix the issue for less than they estimated. I recommend them.”
3/7/2023
“Had a plumbing issue that was handled thoroughly and honestly.”
3/7/2023
“The workers went above and beyond in terms of service. From respectful and kind, they all met all our needs and did an excellent job on the installs.”
3/8/2023
“This was my first time using Cellino-I was impressed! I initiated an appointment for a plumbing issue last night online at 9pm. At 7am this morning I received a call confirming someone would be out to the house, along with a window of time. The technician called prior to his arrival, he was friendly and professional and very efficient. Thank you very much for making this a positive experience!”
3/8/2023
“We have called Cellino Plumbing several times. They arrive on time and you know who is arriving. Their services are offered at a fair price and all of their technicians have been very nice.”
3/9/2023
“Our techs were here when they said they would be. They explained everything they were doing and always asked if I had questions. The service they provided was efficient and high quality workmanship and on top of that they were polite and friendly especially to my children who kept asking them questions. Highly recommend Cellino.”
3/9/2023
“The technician solved the problem.”
3/10/2023
“Pilot light wouldn’t light. Cleaned the tube and lit it. Made sure everything was operational.”
3/10/2023
“Tech did an amazing job replacing the kitchen drainage. A++++”
3/10/2023
“Called after work hours on a Friday and they showed up very quickly. Tech did a great, thorough job cleaning out a blockage in the basement drainage.”
3/11/2023
“Very nice and patient service faucet repair! Will have more work done in the near future. I would highly recommend Cellino Plumbing!”
3/11/2023
“Tech was very professional and didn’t leave a mess. I loved that. Thanks.”
3/11/2023
“Cellino is always dependable, quick, and helpful for everything that I need. I have had several things needed to be done in my house over the last year and they have been nothing but wonderful!”
3/11/2023
“Did a nice job. Very professional & good advice on unit moving forward.”
3/11/2023
“Tech was the ultimate professional, personable and very thorough. He diagnosed the problem and was able to efficiently and effectively resolve the problem. I would absolutely use their services again.”
3/13/2023
“The free plumbing inspection went very well. Technician was on location when expected and was very courteous and knowledgeable.”
3/13/2023
“Great service. They usually send the same technician which I appreciate. He knows the history of our house and is able to get right to the root of the issue. Great job.”
3/14/2023
“The furnace check was done efficiently and on time.”
3/14/2023
“Very good service, system maintenance, always professional and pleasant, answering all questions.”
3/14/2023
“I had a backup sump pump installed. The job is a 15 out of 10. The service, professionalism, and the installation far exceeded my expectations. Thank you! Excellent customer service!”
3/14/2023
“Did a plumbing inspection on a clogged line so I’m gonna go with them to fix this problem. Tech is very professional.”
3/14/2023
“Technician was pretty much bent over backwards to clear the sewer drain. Very professional and patient.”
3/15/2023
“I had a plumbing leak on the valve that was on the main water line. Technician explained everything thoroughly before I agreed that he could do the work. He was very courteous and helpful. I felt comfortable that all was done as it should be. I highly recommend Cellino because of my experience with this company.”
3/15/2023
“Replaced my boiler and put in thermostats. The men were great, I would recommend them to everyone, very professional. Thanks guys!!!”
3/15/2023
“The maintenance guy that serviced our furnace was very thorough, friendly and knowledgeable.”
3/15/2023
“Tech arrived within 1-2 hours of my stressed phone call about plumbing issues. He quickly rectified the immediate problem and offered additional work that would help to prevent the issue from returning. He returned 5 days later and completed that work in addition to a few smaller jobs that I had requested. I am very satisfied with all the work performed.”
3/15/2023
“Technician has a very professional and kind manner and explained clearly and patiently what needs to be done and why. I will not hesitate to call Cellino & HVAC again with any plumbing or heating/cooling needs.”
3/16/2023
“I am always happy with the service I receive from Cellino. The guys are always great. They are my go to. I highly recommend this company.”
3/16/2023
“Tech was quick, professional and he explained in detail what was going on with the hot water tank. He finished in a good amount of time. Great work!”
3/16/2023
“Technician was very professional and took time to explain what he was doing at all times. Answered all our questions. Couldn’t have been better.”
3/18/2023
“Came home from a trip and was greeted with a flooded basement. Cellino professionals came to the rescue post haste and saved the day. Technician was polite, knowledgeable and extremely professional.”
3/20/2023
“Technicians were very professional. Did the job quickly and to satisfaction. Cleaned up better than when they started the job. Both get my vote for employees of the month.”
3/20/2023
“Technician was extremely professional, friendly, and kind. He was very knowledgeable and explained our issue and pricing options in a way we could understand what was best for us. We will definitely be calling Cellino for more of their services!”
3/20/2023
“The crew was very good.”
3/21/2023
“Much appreciation to Cellino plumbing technician for his courteous, professional service today!”
3/21/2023
“Technician was upfront, honest and kept me informed the whole time as he was trying to determine the source of the leak. He helped me decide exactly what was the right repair and replacement for us. I appreciate that level of transparency.”
3/21/2023
“Technicians were great! I called with my drain issue, they were there within an hour or so and gave me what I believe to be an extremely reasonable price. Work was completed quickly and efficiently and was cleaned up like they were never here. Would recommend them to anyone!!”
3/21/2023
“Great service. Got service the same day. Will call again if needed in the future. Thanks guys.”
3/22/2023
“The service went well and was very professional.”
3/22/2023
“Always considerate and professional. Will continue to receive my business.”
3/27/2023
“I would highly recommend Cellino Plumbing. We had to have a new sump pump installed and the tech was so nice, professional and went the extra mile to call the city inspector to see what the codes are in our city. We originally thought it would have to be run to the street. This would have been a problem because of a finished basement. By him calling the city we found out we were grandfathered in and we did not have to run everything out to the street. Also when I called they got us an appointment right away. They call to let you know when the tech will be arriving. The tech also calls to tell you he is on his way. They think of the customer first.”
3/28/2023
“Always professional, on time and affordable.”
3/28/2023
“Excellent!”
3/28/2023
“Replaced toilet and garbage disposal.”
3/29/2023
“Love working with Cellino. Responsive, timely, professional, honest, and fair. Tech even brought our garbage cans in. Angels! Thanks for the consistently great service.”
3/29/2023
“Our tech was the epitome of technicians. He was very precise, neat, clean and friendly. He was extremely professional and did excellent work. I am typically fussy with my things and doing the job the right way from the first time. Technician went out of his way to make my experience one of the best I have had with installing my new appliances. He is a great asset to Cellino Plumbing. I would absolutely recommend Cellino Plumbing to all who want a proficient job well done! Kudos to the technician. He deserves a big raise!”
3/29/2023
“Had a plumbing emergency with our water heater in the middle of the night. CSR from Celino responded quickly to our call and was very compassionate and understanding. CSR fielded multiple calls from us and was very patient and helpful. Our tech was very knowledgeable and helpful handled the issue quickly and efficiently. A second issue arose after the technician left and he promptly returned to the home and repaired that problem as well! This could have been a much more stressful situation if not for this great team.”
3/29/2023
“Hot water tank went out on a Saturday morning. They came out in about 90 min. Job took about an hour. Very professional!”
3/30/2023
“Seems like very honest and sincere people.”
3/30/2023
“Cellino Plumbing was here in a pinch when we needed someone right away so we could take care of our customers. They talked us through what the problem was and gave us options to take care of it. Techs and their team did a great job!”
3/31/2023
“I woke up only to find my hot water tank no longer worked. I called Cellino and they came out and installed a new one the same day. Technician was extremely courteous and knowledgeable of his profession. Definitely a reliable and credible company.”
3/31/2023
“Technician was professional, knowledgeable and on-time. All big plusses when it comes to contractors. Would recommend them to anyone.”
3/31/2023
“Pleasant, friendly staff. Knowledgeable. Would recommend.”
4/01/2023
“Great company and very nice technicians.”
4/01/2023
“Diligent, hard-working, and professional gentleman.”
4/3/2023
“Excellent job replacing hot water tank.”
4/3/2023
“Very quick response to a plumbing problem – same day – they call when 30 minutes out – have a lot of parts on the truck so that they can fix a lot of problems right then and there. The technician was very professional, cleaned up after, and you get a lot of options. Yes, they are pricey, but they do what they say they are going to do, and that’s “priceless!”
4/3/2023
”Expensive but work done right.”
4/3/2023
“Three technicians tackling the install. Super nice, respectful, professional, and approachable. Each tech answered a question I asked, they were modest when complimenting them. They made the install look easy even though the pvc pipe angles, or the low ceiling, factoring in all the obstacles to navigate around so to complete the install, to me was impressive. I was impressed. I highly recommend these guys. In my opinion, all three technicians represented Cellino plumbing well. Good job guys.”
4/4/2023
“Cellino recently installed a heat pump at my house and I was very impressed with the excellent communication from everyone involved. They were able to get me an estimate and book me for installation quickly, while getting me interest-free financing and a large rebate. My only complaint is that installation took a day and a half instead of 1 day as promised, but stuff happens. Workers were courteous, friendly, and polite, and my dogs and cats liked them too.”
4/4/2023
“Very happy with the work on my clogged sewer and the fast and very reasonable repair recommendations and estimates.”
4/4/2023
“I’ve used this company twice, they are always professional and reliable. They put in a furnace for me and took the time to take out the additional duct work that was old and not needed. They did a wonderful job. Every time I call them they are very friendly.”
4/4/2023
“Technician did a perfect job of replacing our hot water heater in record time. Left no mess and explained everything he was doing.”
4/4/2023
“Bathtub faucet replacement. Technician was very nice and thorough. They are a bit expensive.”
4/5/2023
“Technician fixed our faucet in the shower and did a great job.”
4/6/2023
“Had my basement flooded, a complete nightmare. Needed sump pump, water tank and furnace all to be replaced. They were quick, compassionate and reasonable. Very timely. Took care right away. So relieved. Thank you!”
4/9/2023
“We had an emergency plumbing issue and Cellino was very responsive. The plumbing technician was prompt, thorough and did an excellent job. I was very pleased with everything and will use them again.”
4/10/2023
“Technician was very professional and attentive. Answered my questions and completed the job, (water valves) expertly. I am completely satisfied with the service.”
4/10/2023
“Technician came over and did a great job!”
4/10/2023
“Had a small flood in the basement and did not really know who to call. I remembered seeing their sign on my neighbors yard and thought if my neighbor is using them I’d give them a shot. Here’s what I got!! Fast professional service at a fair price. I would not hesitate to call them again.”
4/12/2023
“The technician was wonderful. He was professional and got the job done efficiently and effectively. He put new shut off valves in for us. He also made sure to take the time to help me understand what he did and appropriately labeled each valve for us. He took the time and did an amazing job and would absolutely recommend him! The customer service specialist was also very kind. She got everything set for us for a same day repair.”
4/12/2023
“Service tech was timely, professional and personable. He diagnosed the problem, explained it in detail and provided an estimate for repair. I was impressed with the service.”
4/12/2023
“Technician did a great job cleaning the huge mass of roots out of my blocked sewer pipe. He was here within hours of calling, was professional and very hard working. Thank you!”
4/14/2023
“Sewer main plug. Did a nice job. Lady on the phone was super nice as was the technician.”
4/14/2023
“Called Cellino plumbing after the gas company discovered I had a gas leak in my basement and they had someone out to take care of it within 24 hours. Tech came in, explained the situation and my options and found an undiscovered leak that he also took care of for me. Very happy with the service, 5 out of 5. Would definitely recommend Cellino.”
4/14/2023
“Diesel determined to get the job done.”
4/15/2023
“I accidentally allowed bacon grease down the drain, which plugged my kitchen sink the day before I was scheduled to host my entire family for Easter dinner. After calling several places, Cellino was not only available that day, but they were able to get to my home within the hour. Technician came to my house, cleared the drain, and saved Easter! Not only was the technician professional and thorough with his work, but he was extremely knowledgeable regarding all of the questions I had about my plumbing, and was even nice enough to give me several estimates on other projects that I’ll need to address in the near future. I was beyond satisfied with the service I received, and highly recommend Cellino to anyone in need!”
4/17/2023
“Repaired outdoor spigot. Technician was fast, courteous, and dependable.”
4/18/2023
“Called in morning and technician was out to the house by Noon. He was able to light the hot water tank and fixed it so we are able to light it ourselves next time the wind blows it out. Thank you!!!! Very nice technician.”
4/19/2023
“From phone call to arrival of the technician, I am pleased with the service. Would call again if necessary.”
4/20/2023
“Had a new hot water tank installed. Great quick service!”
4/21/2023
“Very professional, prompt same day emergency plumbings services provided.”
4/22/2023
“On every level, Cellino provides top-notch professionalism. From estimates, permits, scheduling appointments, to doing quality work, & leaving the job in pristine condition, this company sets everyone apart. They follow-up & don’t leave you hanging. They’re dedicated to serving you, the customer. Don’t hesitate, call Cellino!”
4/22/2023
“Technician was very friendly and did a great job.”
4/22/2023
“Technician was very knowledgeable and explained everything to us.”
4/22/2023
“Always very professional and knowledgeable!”
4/23/2023
“Fast great service.”
4/23/2023
“We needed an emergency plumber to install shut offs on our new basement sink, shutoffs on the washer, etc. They arrived on time, answered all our questions, and even disposed of the ANCIENT sink. I would definitely recommend them.”
4/23/2023
“I really appreciate their professionalism.”
4/24/2023
“Awesome!”
4/24/2023
“Used them multiple times and they have never disappointed and the work is always done in a timely manner.”
4/24/2023
“It was a great experience, from scheduling to the actual work being performed. They were very professional and responsive. I would definitely use them again.”
4/26/2023
“Technician was excellent and very fast with my shower hose replacement and would highly recommend you guys to anyone. Thank you very much.”
4/28/2023
“They were timely, professional, and walked me through everything with our new water softener.”
4/28/2023
“The technicians cleaned out my sewer drain while informing me the whole time what was happening.”
4/28/2023
“Great company. Very reliable and trustworthy!”
4/28/2023
“Had a variety of plumbing problems. Called Cellino and they were prompt and efficient. The technician presented us with all our options. Work was completed in a timely manner.Would highly recommend.”
4/28/2023
“When we called on a Friday night we weren’t sure who we’d get. Technician was really pleasant and extremely professional. Thank you for a pleasant first time experience and we are looking forward to a better working relationship than with the previous company.”
4/29/2023
“Hot water heater replaced. Outstanding service provided! Highly recommend.”
4/29/2023
“Water heater on a Saturday. Cellino does it all including taking care of veterans. Technician was awesome and helped navigate a tricky trendy water tank system. He was amazing and not pushy. Thanks for the last minute help.”
5/1/2023
“Came within hours. Got the job done even when things changed.”
5/1/2023
“Technician’s thoroughly addressed everything we needed and explained the entire process along the way. They were considerate and addressed other items that completed our bathroom renovation. I highly recommend Cellino.”
5/1/2023
“Very thorough, professional and responsive to the plumbing issue with the mainline of the house.”
5/2/2023
“The staff was knowledgeable, friendly and responsive.”
5/2/2023
“Very knowledgeable and extremely friendly. Would recommend Cellino to anyone!”
5/2/2023
“Excellent communication and very friendly. Received an estimate. Tech was on time and professional. Would recommend using Cellino.”
5/2/2023
“Very professional! Came right out the same day to fix my burst pipe. Will definitely call again in the future. I highly recommend them!”
5/4/2023
“Quick response, great service and very friendly and professional.”
5/5/2023
“Technician did a great job! He fixed all of our plumbing issues in a very friendly and professional way. We always know when we call Cellino they resolve the problem completely the first time.”
5/5/2023
“Very professional and friendly, from dispatch to the technicians. We’ve worked with two outstanding technicians. We can’t say enough about how good these guys are. They are prompt and they have a lot of integrity to not ring up the bill.”
5/5/2023
“Thorough and targeted the problem with our draining issues in our basement. Professional and knowledgeable.”
5/5/2023
“Technician was great and very helpful!”
5/6/2023
“Great service!”
5/7/2023
“Amazing service every time!”
5/7/2023
“Had a plumbing issue. From start to finish, everyone I dealt with was courteous and professional. Person who set up the appointment was very nice, polite, and patient. When you call with a plumbing issue – you can sound frazzled. Lol. She was so nice on the phone & she was able to send someone on the day I needed. The service person who showed up was thorough, polite, and professional. He fixed the issue, explained what he did, and what next steps, if any – were needed. We ended up needing a camera. Was able to set this up pretty quick too. They sent a technician who was great. He diagnosed the issue, showed me the problem with pics and videos. Provided us with 2
estimates. It’s rare when EVERY person you deal with at a company is nice, helpful, and knowledgeable but that was my EXACT experience with Cellino. Would always recommend them.”
5/8/2023
“Technician was extremely professional and provided us with various options for installing air conditioning in our 120+ year old house! He gave us peace of mind. Thank you Cellino Plumbing and Cooling!”
5/8/2023
“Technician replaced the plumbing under our shower drain. He was thorough and professional.”
5/8/2023
“I called to replace the hot water heater and someone was over within a few hours. Very professional and it was completed that day without fuss! Would recommend Cellino.”
5/9/2023
“I had a MAJOR plumbing issue that occurred on a weekend. I called. They came. Assessed the situation and explained the best course of action. Technician was amazing, knowledgeable and got the issue resolved quickly! Excellent service!”
5/9/2023
“Technician completed our annual tune up today and was very friendly and efficient. Great service!”
5/9/2023
“Super professional service by the technician. Highly recommend Cellino.”
5/11/2023
“Great job performed!! Very happy!”
5/11/2023
“Since moving into the new house, Cellino has been so helpful and responsive to any issue that I’ve come across! I don’t call anyone else!”
5/11/2023
“Friendly, expert service. Would recommend Cellino to anyone.”
5/12/2023
“Technician was out to do a maintenance inspection covered under my yearly plan and to cut back the PVC from a previous repair. He was thorough and courteous, being careful not to let my cats get out and put on shoe covers. He went about the inspection quietly and then asked me if I had any concerns or questions. He was able to complete the job in a timely manner and shook my hand before he left. I would gladly use this company again.”
5/12/2023
“Technician was knowledgeable, personable and professional. I highly recommend Cellino.”
5/12/2023
“Technician was fantastic-polite, professional, explained what the job entailed and asked if I had any questions. I would highly recommend Cellino Plumbing. I would trust them with any plumbing needs!”
5/12/2023
“Excellent service!”
5/12/2023
“Very efficient and honest. Awesome job on checking out my central air.. Highly recommended!”
5/12/2023
“The technicians that serviced my mini split system both were very professional and courteous they didn’t take any shortcuts spent well over 10 hours.”
5/13/2023
“Technician was very informative and courteous and explained all of his work as he did it. Very helpful.”
5/13/2023
“Fantastic service! I had my first big home issue with plumbing, they were over within a couple hours. Technician worked efficiently, and was very knowledgeable! I will have no hesitation over calling Cellino Plumbing for any future issues with my home’s plumbing.”
5/15/2023
“Called for no hot water. Technician detected a problem. Due to my own error l had shut off the wrong valve which was the gas line and not the water line. Technician was courteous, efficient and knowledgeable. Cellino Plumbing… Well trained, fair pricing, and affordable. Thank you.”
5/15/2023
“Came over to my parents house and the hot water tank is leaking. Technician did an awesome job replacing the hot water tank off hours. Knowledgeable and friendly. Hard working and explained everything.”
5/17/2023
“Technician was one of the best technicians yet to come out and service our plumbing needs. This is a recurring issue with our pipes that it’s becoming a yearly situation where we have to snake the line. Tech was by far very determined to get that line cleared for us. Not once did he show any frustration or annoyance with trying to get the line cleared on this old house. He also didn’t make us feel like our only option left is paying $10000 plus to replace all the piping. I would recommend Cellino over any one but now I would recommend and will ask for this specific technician to come each and every time to our house to take care of our plumbing needs just because of how determined, nice and professional he was! Thank you Cellino! The technician is truly a great asset to your company and I hope he sticks around for a long time!!!”
5/17/2023
“The Cellino crew did a great job replacing the main sewer line in my house last June.”
5/22/2023
“We had a pipe burst in our basement. Within a short amount of time our tech came and fixed it. Great service. Thank you so much!”
5/23/2023
“Excellent service, prompt and a great price. Our technician was professional, courteous and quick! Highly recommend.”
5/23/2023
“Very affordable great customer service!”
5/23/2023
“The techs we’re very professional and answered all my questions.”
5/23/2023
“Our furnace went out during a cold snap. Cellino came the same day, diagnosed the problem, gave us the cost breakdown upfront and fixed our furnace. We have used Cellino for a variety of plumbing and heating issues and have always been pleased with their
professionalism.”
5/24/2023
“Shower plumbing. Very professional and capable.”
5/24/2023
“I started to smell gas in my basement. Narrowed it down to an old shutoff valve. Called Cellino, they had tech there within a few hours. Confirmed it was the valve leaking. Repaired and replaced valve and it only took about 45 minutes. Very efficient. Would recommend!”
5/24/2023
“Called Cellino because our kitchen sink stopped draining. They had been here previously for work on our furnace, and we were pleased with the promptness, professionalism and how they communicated the work needing to be done. They did not disappoint us! They could have gotten us the same day, but we scheduled for the next day instead. When tech arrived he was pleasant and thorough! They are a little more expensive than other quotes, but the quality of work and their demeanor will continue to keep our business in the future.”
5/24/2023
“Our plumbing technician got to the house quickly, found the gas leaks problems, and did repairs without delay. He was patient, friendly, explained the problem and what he needed to do. Work was high quality. I would recommend Cellino Plumbing to anyone.”
5/24/2023
“They will be the first to call if we have any plumbing issues. Great company.”
5/24/2023
“We had an emergency main sewer line backup into our basement, our technician worked diligently to get it fixed and communicated each step with us so we knew if, what/maybe it could be and would solve it. Even though it took a second visit, it was taken care of promptly and professionally with all systems go.. so far 🤞keep up the good work.”
5/25/2023
“Cellino Plumbing provided prompt service. The technician was polite and explained everything he was going to do.”
5/25/2023
“Technician was timely and responsive letting me know when he would arrive, and kept me in the loop the entire time. He tested his work to make sure my AC was working properly after the repair and couldn’t have been nicer. ABSOLUTELY would do business again!”
5/25/2023
“Very responsive and professional. Explained exactly what he was doing.”
5/25/2023
“I can share my experience in one word: fantastic. Service and technician.”
5/25/2023
“Technician came to my mobile home to snake my kitchen drain. I have old copper piping, but he managed to clear the clog. Very professional and explained future prevention of clogging.”
5/25/2023
“Great experience from appointment scheduling to having my a/c tuned up by a technician. He completed a thorough inspection and answered all of my questions. Look forward to working with them in the future.”
5/25/2023
“It’s very hard to find good service people. This was the most pain free service I’ve come across. I felt like the reps were super professional and the person they sent out came off as very honest and upfront about issues and priorities on work to be done. Super Professional! Would definitely recommend them.”
5/26/2023
“Very professional, I had to have service done for both my air conditioning and plumbing. Both techs gave up front pricing which I really appreciated.”
5/29/2023
“The service technician did a great job discussing the work, presenting the options, and executing on the job.”
5/30/2023
“We are pleased to say our estimated guy was so nice and professional. He really made this a good experience ,he assured us the job would be done in 1 day and gave us relief of what we were told by emerg. Service we had. Seriously considering your group,we will decide after apt. So far Cellino has proved to be a great experience, from the woman who made apt to the tech that gave the estimate.”
5/30/2023
“Technicians installed a new shower diverter/faucet. They were polite, quick and efficient. They answered all of my questions. I highly recommend Cellino Plumbing. I give them six out of five stars. Thank you to both technicians.”
5/30/2023
“The services performed were kitchen faucet replacement and toilet remake. Very professional, friendly and knowledgeable. Took time to answer my questions.”
5/30/2023
“Of course, the hot water tank started leaking on the weekend! Cellino was the first to return my call. A technician was at my house pretty fast and he was very professional and friendly. He explained what was wrong in laymans terms and all of my options. Since my husband was out of town I was going to be making the decision. I had no idea what it all entailed. He gave me a detailed estimate on each one with an explanation. He scheduled a time during the week to replace the tank and he was very punctual, if not early. I trusted him completely and felt fine leaving him at the house by himself. I feel like he went above and beyond! We have an old house so some of the pipes needed to be replaced.I highly recommend Cellino Plumbing, even if it isn’t an emergency.”
5/30/2023
“Customer service was amazing – technicians are always on time, polite and helpful. I will always contact them for my heating, cooling and plumbing needs.”
5/31/2023
“Had an estimate done for boiler replacement, tech was professional and knowledgeable.”
6/1/2023
“We were having AC issues on one of the hottest days of the year. Not only did Cellino Plumbing Heating & Cooling call me back within 15 minutes of filling out a website request form, they called back 30 minutes later to say they had a cancellation and moved my appointment up. Within 3 hours of making that phone call, a technician was at my house and had my air conditioning unit working again. Best service!”
6/1/2023
“Excellent service and very professional! God sent in this heat!! Thank you!!”
6/2/2023
“I contacted Cellino during off hours on a Friday morning for a clogged kitchen sink – they contacted me within an hour to confirm and scheduled same day service. The technician was professional and helpful. It was not the cheapest but worth it – resolved the issue quickly, explained it to me and I am confident using them again for future needs.”
6/2/2023
“Fast service; technician explained all he was going to do in detail; fixed a minor problem he discovered, got the a/c up and running; very good repair and maintenance fee; will definitely call them again. I highly recommend Cellino.”
6/3/2023
“Great service, honest and thorough!”
6/4/2023
“Amazing service. I had an emergency repair on a Sunday. I was happy with the speed I was able to get service and a totally reasonable price. I would recommend them and call them again.”
6/5/2023
“Cellino was great. We had an emergency on the weekend and they came out right away and solved the problem.”
6/5/2023
“Old sink drain pipe rusted through, came the next day and it’s fixed!”
6/5/2023
“Technicians were very professional and explained everything to us. We have used Cellino many times in my home and my daughter’s and have never been disappointed. Thank you Cellino!”
6/5/2023
:The technician was very knowledgeable and courteous. Everything was explained to me. The price was a bit high but the quality of the work was exceptional.”
6/6/2023
“Very impressed with friendliness and attention to my description of the problem. Did an excellent job for us.”
6/6/2023
“Incredibly efficient repair of broken/clogged shower drain that modernized my old home’s plumbing. Very professional, clean, and fast.”
6/8/2023
“Technician was very friendly, he did a great job of explaining what needed to be done and the cost of the job. I would recommend Cellino any time, very satisfied. My dog loved them too and she thanks you for the biscuits.”
6/8/2023
“Friendly & reliable. Gave helpful suggestions on what needed improvement or fixed.”
6/8/2023
“Had a new hot water tank installed. Tech was respectful, efficient and knowledgeable. He cleaned everything after he was done and left our home just as it was when he arrived. This is the second time we used Cellino in the past year and are happy with their work both times.”
6/9/2023
“Excellent service every time! I would highly recommend them!”
6/9/2023
“Excellent service.”
6/9/2023
“Fixed my sink and some broken valves and did a great job. Technician was very kind and personable.”
6/9/2023
“Technician was one of the best technicians that we ever had to service our whole house air conditioner. He was extremely knowledgeable and neat. He left the site immaculate and explained everything he needed to do to tackle the issues we had. Excellent service and we would recommend him and Cellino without question!!!!”
6/11/2023
“Very quick response time and technician was professional and very helpful. Would recommend Cellino.”
6/12/2023
“Had a hot water tank installed the same day as I called. Technician was excellent and very efficient with his work to anyone and would use them again for services!!”
6/12/2023
“We have used Cellino in the past and it has always been a pleasant experience. Recently we had an old pipe that had to be replaced under the driveway to the septic tank and they did a fantastic job. The staff is always super knowledgeable and nice. They did a very thorough job and took care in ensuring it looked nice once complete. Would definitely recommend them!”
6/13/2023
“We had a leaky outdoor spigot. I called Cellino Plumbing at the very end of the day and they were still able to get me an appointment for a service visit the very next morning. I really appreciate that they text you when they are on their way and they also tell you the name of your plumber and send their picture – it definitely makes you feel safer to know who is coming to your door. Highly recommend!”
6/14/2023
“Technician once again did a superb job at our home. Give the boy a raise. Problem fixed….we’re happy.”
6/15/2023
“They did a great job cleaning out a clog in our sewer system. The technician was great at what he did.”
6/15/2023
“I was contacted quickly to set up my appointment for the next day. The technician called before his arrival, and explained options to me. Very personable and the job looks excellent. I asked for an additional service which was promptly quoted and scheduled for my next day off. Highly recommend Cellino!”
6/16/2023
“Our technician was attentive, knowledgeable, and efficient. He made a thorough examination of our plumbing and explained his concerns and how to address them clearly. An excellent visit.”
6/16/2023
“Excellent work and committed to doing work right!”
6/16/2023
“Service was prompt, professional & completely satisfactory!”
6/16/2023
“Did drain cleaning and tech was very professional and helped save us money. They did a great job.”
6/19/2023
“Technician did a thorough efficient tune up. Pleasant, responsive and offered suggestions on how to maintain our air conditioner.”
6/19/2023
“Very happy with the work done by our technician, who did the work on our split air conditioner. Will be our go to company for any future needs!”
6/19/2023
“I’ve used Cellino before… I try to be a diy guy, but just was running out of time and wanted to get the outdoor grill working. Long story short, I was concerned it may have been something stupid easy, AND IT WAS. Tech was honest and got my grill up and running for just the price of the service call- 100% going to call them again next time, very thankful!”
6/19/2023
“We needed advice regarding an unusual sediment noted in toilet bowls. We have used Cellino for all our plumbing needs. Always great service.”
6/20/2023
“Technician was professional and gave all options.”
6/20/2023
“Technician did a great job explaining the problems, addressing them, and getting my AC up and running again in this heat! Great job!”
6/21/2023
“Cellino has handled all of our plumbing needs for years. From small jobs to big jobs, they are professional, knowledgeable, timely, and clean.”
6/20/2023
:Was able to work me in on the day of my issue! The technician was very informative and on top of his game! Explained everything in
layman’s terms!”
6/21/2023
“Great experience, as always, with Cellino. They came out the same day I called for a tub/shower that was suddenly leaking into the basement. Diagnosed the problem immediately as a broken tub faucet, had all materials on hand to fix on spot and was able to quote me for a future bathroom remodel project while he fixed my waterfall. We have used Cellino for all of the plumbing projects/emergencies in our home and they never disappoint. Thanks!”
6/21/2023
“I had a frustrating issue with outdoor water pressure. Cellino responded immediately, sending a technician a few hours after my call to diagnose my self-inflicted problem. Technician was great, explained what had happened, and showed me the solution. He was great, and I was very happy with the quick resolution. I highly recommend Cellino Plumbing for their quick and professional response!”
6/22/2023
“On time, professional and efficient service. Highly recommend Cellino!”
6/22/2023
“Very professional, good value for the quality!”
6/22/2023
“HVAC tech made a visit to provide an estimate for installation of air conditioning, filtration, and purification systems. He was thorough and very clear about the process, products, benefits, options, and pricing on the systems. I signed a contract with Cellino immediately because I was convinced of their expertise and the price was slightly lower than my two previous estimates from other companies. I can’t say enough about the tech’s knowledge, professionalism, and genuine friendliness. If my further contact with Cellino representatives goes as well as this initial visit, I will be extremely pleased at hiring them for air conditioning and filtration/purification systems.”
6/23/2023
“Tech was great. Very professional and thorough.”
6/23/2023
“Had an estimate for a new furnace. Cellino was on time, answered all of my questions and was very professional.”
6/23/2023
“Replaced water supply line to dishwasher. Showed up when they said they would. Did work professionally and quickly. Had a slight problem so they had to come back. Same day acted like it was no big deal. Solved problems quickly. Would hire again.”
6/24/2023
“We have an older whole home air conditioner, a 30+ year-old Lennox that’s of a high quality. It came with our home when we purchased it in 2003 and recently needed servicing. So I called the people I dealt with for the last 8 years who are no longer in business. Cellino Plumbing had taken over their clientele, so I decided to give Cellino Plumbing a try. They sent over a technician who was an exceptional professional on every level. No one I’d ever had here in the past to service my home air conditioner had ever so thoroughly taken care of this unit as the technician did. He respected my property in a way that few contractors do and did the work in an exceptional manner, in comparison to other contractors who’ve ever done ANY type of work at my home. I also found Cellino Plumbing’s pricing, for what technician did with the inside and outside A/C unit, to be fair. Knowing the work was done with such careful quality, that in the event something happened that warranted further attention (although with technicians impeccable attention to quality of service I don’t know what could have possibly been missed), I absolutely know that Cellino Plumbing would stand behind its work.”
6/24/2023
“Had a plumbing issue that I couldn’t handle myself so I called the pros. My technician was knowledgeable, polite and straightforward.”
6/24/2023
“Customer service was great from the first phone call to the completion of the job!”
6/25/2023
“This was our second time using Cellino Plumbing. We were so happy with the service we received. Those tree roots are no joke. Thanks to the great employees, that followed through with cameras to ensure the block was cleared. Thanks again!”
6/26/2023
“Cellino plumbing was great. Our technician was fantastic. He was very thorough, professional and really knows what he is doing and fixed our plumbing problem in a timely fashion. I would highly recommend Cellino. You don’t find techs like this anymore.”
6/26/2023
“Cellino Plumbing recently repaired my bubbler system in Kenmore. Everyone was friendly and professional, from the office staff who answered the phone to the crew on site. They did an excellent job repairing and thoroughly testing the line. My bubbler is working like new again. I highly recommend Cellino!”
6/27/2023
“Firstly I want to say that what made this experience so wonderful was the technician who came out.. She was so professional and efficient and being a woman myself I felt comforted having a woman in my home working on my HVAC system. She explained everything she was doing in detail and asked me questions which ended up leading to her finding the solution to an issue that no one else was able to resolve. Secondly, the customer service on the phone is wonderful. They set up my appointment in a timely manner and made sure that they got me the soonest appointment available. I will absolutely be using their services again.”
6/27/2023
“Cellino always gets it done!”
6/28/2023
“Technician did an excellent job for me.”
6/28/2023
“In a time of panic and despair during an unexpected emergency gas line leak, it was beyond reassuring and comforting knowing we were in great hands with Cellino! From the call center receptionist, to the technician, to the install crew… amazing, professional, and so polite. (They even brought treats for our puppy!) 100% satisfaction! Thank you, Cellino Plumbing & HVAC!”
6/29/2023
“Extremely pleased by the services that were provided by Cellino Plumbing. They were here quickly for my drainage issue. Prices were reasonable. What I appreciated the most was the quality of service provided. I have had other companies come out and they did a superior job to them. Taking the time to clean up the area and I didn’t feel they were trying to overcharge me. Definitely would use again!!”
6/29/2023
“We had an emergency with a leaking shower stall this morning. We called today and within 1 hour cellino had a plumber here! Technician was prompt, professional, explained the issue, even drove across town to get parts to fix a leaking shower the same day! Above and beyond service. We are relieved that the issue is resolved before any further water damage occurs to the 1st floor ceiling. Highly recommend Cellino!!! Thank you!!!”
6/29/2023
“Technician did a great job explaining everything and answering all my questions.”
6/30/2023
“Technician was extremely thorough and honest in giving us various quotes on a house we have just purchased. He articulated details that would help our home now and in the future. We felt we were in great hands and were given honest feedback.”
6/30/2023
“So glad we went with Cellino. Their estimate was very competitive, and the work was top notch. The tech and his apprentice were amazing, very knowledgeable, friendly, we were happy to have them working in our house. They explained everything along the way, went out of their way to make our lives easier (it was a big multi day project) and did stuff that felt very above and beyond, like fixing small issues that weren’t necessarily part of the original estimate. Plus we had a minor non-emergency issue the next week, they got right back to us and offered to send a tech over next week to help, for free, as they considered it under warranty of the overall project. I 100% would recommend them to anyone who needs plumbing work, major or minor. Thanks guys!”
7/1/2023
“The technician came and repaired our outdated and complicated bathtub drain pipe system. He was professional, honest and had us up in running in a couple of hours. We were very pleased with the service that was provided.”
7/2/2023
“Cellino Plumbing did a great job solving our problem, explaining the options and fixing the leak. THANKS!”
7/2/2023
“Cellino plumbing has professional plumbers!! Technician did a brilliant job in my house. If you have plumbing issues, call Cellino 68 flush even if your house is in the sea, Cellino plumbing can protect you from flooding water. Thanks.”
7/3/2023
“EXCELLENTLY, EXCELLENT, EXCELLENT,EXCELLENT!!! Couldn’t ask for a better group of people to do my work.”
7/5/2023
“Technician provided a great service for my furnace tune up. She did detailed inspections and answered all my questions in detail.”
7/6/2023
“These guys came to check out a sewer line! They got it cleared out and did a great job explaining everything. The best thing is that they were able to get here early the next day!”
7/6/2023
“I’ve used Cellino for plumbing and cooling. Both reps were professional and knowledgeable. The cost was reasonable as well. I would recommend the company to others.”
7/6/2023
“Technician was extremely knowledgeable and gave several options regarding replacements of our units. Highly recommend Cellino.”
7/6/2023
“They installed new piping and a new hot water tank. They showed up on time and worked hard and answered any and all questions. Would recommend and use again.”
7/6/2023
‘”Technician was outstanding, excellent and very knowledgeable technician. We will work with Cellino for sure.”
7/6/2023
“I appreciate the technician’s care and attention to detail, the fact that he left the workspace clean/tidy and finished the multi-day job faster than predicted. He was professional and pleasant. I’d not hesitate to call Cellino again. Thanks, guys!”
7/6/2023
“Technician and his assistant changed the traps in my cellar to keep the lines open and avert future backups. They did excellent work and are giving me estimates on work left unfinished by a previous plumber who suffered several illnesses and an accident followed by a stroke.”
7/7/2023
“Technician was very professional. He was straight to the point and gave me all of the information that I needed. He also double checked his work. I would highly recommend him and the company.”
7/7/2023
“Very professional and courteous service.”
7/8/2023
“Woke up to no hot water, on a Saturday morning of course. Placed a call, agreed to the extra charge for the weekend emergency visit, and an hour or so later there was a knock at my door. Technician solved the problem, assured me that the tank had a lot more life in it, and made some suggestions for a possible electrical fix should it happen again. I expected to be told I needed a new water heater, so I was very relieved to be spared that expense. I think I can trust them, because I believe from past experience with other service organizations, a woman alone = $$$$$$.”
7/8/2023
“Technician was exceptional, polite and tidy.”
7/9/2023
“Technician is very friendly, hardworking and very polite. Did amazing job, thank you!”
7/9/2023
“Their technician showed up in just under 40 minutes after I called to request service on a Sunday afternoon. He installed a new water heater in just under 2 hours. He was very professional and courteous. Based on today’s results, I strongly recommend using Cellino’s
services.”
7/10/2023
“With the known arrival window, the serviceman called and texted 20 min in advance to know he was coming. He explained the AC tubing issue AND how to maintain it for fewer future issues. Great guy, great service, decent price!”
7/10/2023
“This was the second time we had a technician and he was fantastic. He provided wonderful customer service and completed the job as requested. Asked several other questions relating to an outdoor gas line and he was gracious enough to help. Would definitely
recommend!”
7/11/2023
“As always, I was pleased with the knowledge, courtesy, competence and professionalism displayed by the technician.”
7/11/2023
“Thank you for coming and fixing my central air the same day I called! Technician knew what he was doing and informed me what was wrong and had it fixed in under an hour! Great job and great business!!!”
7/11/2023
“Tech was very professional and thorough. I have a lot more confidence in my AC now. Highly recommend the $68 checkup!”
7/11/2023
“Our new house required a plumber on 2 occasions. We chose Celino not knowing anyone in the area and they have done excellent work. The guys who were here were professional and answered all of our questions. They are also quick to return calls and schedule promptly. No complaints!”
7/11/2023
“The plumber was very professional and was kind enough to answer all my questions and explained clearly how everything worked. Very personable young professional.”
7/12/2023
“Cellino Plumbing were great at repairing a pipe that had been leaking in the basement. It was our kitchen sink drain. They came on time, explained what they would be doing and began their work. They cleaned diligently after the job was completed and explained why they chose the size pipe, as well as tips to prolong the efficiency of the new pipe going forward. I will definitely call them in the future. Every employee that came to our house was very professional.”
7/12/2023
“Quick response, very friendly, courteous, & explained everything well and discussed options.”
7/12/2023
“Tech was professional and helpful – Cellino plumbing responds and provides estimates and service quickly!”
7/12/2023
“Tech was knowledgeable, polite and efficient with toilet repair. Thank you very much!”
7/13/2023
“Technician and was very helpful and informative.”
7/13/2023
“Excellent service!”
7/13/2023
“Technician explained everything, even things I should have known. More concerned with helping me than selling me something.”
7/13/2023
“Our technician was very good at diagnosing 3 complicated issues in our home. Two are in-depth, involving further work. Bottom-line, tech was very thorough and proficient.”
7/14/2023
“Was able to get an appointment the same day. My technician showed up exactly when he said he would. He was very professional and sympathized with my situation. A part needs to be ordered so the work is not complete but fingers crossed the part will be found. I have used Cellino before and would use them again.”
7/15/2023
“This is the 3rd time we have used Cellino Plumbing. Their business model is like no other. Great communication, excellent value for the price, on time and options they gave for our job were truly amazing! Very fortunate to find this company! Love the advanced text messages about each plumber and their background. Thank you team! Keep up the great work!”
7/15/2023
“Five star service!!!!!! I called and they were able to get someone out the same day…. The gentleman that came was very professional, efficient and got the job done in a short amount of time.”
7/16/2023
“We had our AC unit break on an extremely hot day recently. We called Cellino and they had someone come out within about an hour! Not only that, but they fixed it at that same appointment. It was so incredibly easy. I also appreciated getting a text prior to his arrival of his name and photo. We haven’t had any issues since (knock on wood)! Thank you!”
7/17/2023
“The tech replaced a pump for stationary tubs….love the tech and this company, they don’t try to sell you more than you need. They know their stuff!!!”
7/17/2023
“Technician was professional, courteous & had a plan after looking at the problem. I was thrilled she was able to locate the problem and fix it, no mess, explained what she was going to do. I would call for her again with any plumbing issues, and definitely recommend Cellino Plumbing to anyone. Thank you!!”
7/18/2023
“Great service, courteous and affordable – takes the stress out of plumbing emergencies.”
7/18/202
“Technician was stellar!”
7/18/2023
“Excellent customer service and quick response to my home. Job was done efficiently and tidy. I am very happy with this company.”
7/19/2023
“Technician was very professional, and took the time to answer our many questions; very patient with us. We’ve been customers of Cellino for many years. We trust them to do a top notch job. We are confident that we are receiving expert care and quality goods.”
7/19/2023
“I couldn’t be happier with the responsiveness and professionalism of Cellino Plumbing. Their knowledgeable technician diagnosed and repaired my air conditioning unit in less than a half an hour. I would highly recommend this company for your heating and cooling needs.”
7/19/2023
“Emergency service call went smooth as silk, excellent customer service and technology to keep you informed.”
7/19/2023
“Technician diagnosed my problem with my main line immediately, took care of the issue in no time my plumbing was up and running again!I have used Cellino before and their professional plus reasonably priced also!”
7/20/2023
“Technicians were very helpful, with a straight forward plan & offering reasonable quotes. Everything explained in simplistic detail, using the most affordable and reliable parts for the job.”
7/20/2023
“Our water heater stopped working, so I called Cellino Plumbing, who I have used several times before. They respond quickly and explain your options with no pressure to upgrade. They are very thorough at their job.”
7/20/2023
“One word! EXCELLENT.”
7/21/2023
“All good.”
7/21/2023
“Technicians were professional and knowledgeable about their work.”
7/22/2023
“Came out the same day of call and resolved our tree root problem.”
7/22/2023
“We used Cellino Plumbing to replace the sewer connection from our house to the street. They were able to perform the full service, including removing our driveway concrete, digging the trench for the new line, and installing the new connection. They then filled the trench and even replaced the concrete for our driveway pad and sidewalk. They were very professional and were tidy and careful given our narrow driveway. I would highly recommend them for your plumbing needs.”
7/23/2023
“This is the second time I’ve called Cellino Plumbing. First time was earlier this year when we had to repair our bubbler drainage for our sump pump. This time our utility sink wasn’t draining. Both times the representative sent out was courteous, professional, and they got the job done quickly! Both times I’ve called them, they have someone to my house within a few days, this most recent time they offered to send someone the same day I called! Highly recommend them!”
7/23/2023
“Very professional and knowledgeable when fixing my ac unit. They figured out the problem very fast and my AC was up and running in no time. Highly recommend Cellino!”
7/24/2023
“The installed my hot water tank, great service.”
7/24/2023
“Great service as usual. Wouldn’t use anyone else!”
7/24/2023
“Great work, very professional as always. The service tech was great!”
7/24/2023
“Had an upstairs leaky toilet. The guy came early and called before he came. Was very friendly and worked all day to resolve the issue. He left everything very clean at the end. Well worth it and the price was fair.”
7/24/2023
“Today the crew showed up at 8 AM and installed a complete A/C plus furnace system along with a new hot water heater. All this by 6 PM. They did a very good job.”
7/25/2023
“Fast, friendly and reliable service!”
7/25/2023
“Very good experience from initial phone call to the completion of service. The technician was polite, professional, neat, knowledgeable and timely.”
7/25/2023
“I have had Cellino Plumbing come out to the house numerous times over the years for AC tune ups, plumbing work, and a new AC unit. They are always very professional, and are happy to answer any questions I have. They are my go to for anything plumbing or
heating/cooling related!”
7/25/2023
“Our A/C stopped working while we were on vacation and tech from Cellino was able to come over and fix it for us very quickly on the same day. The service, as well as the price was excellent!!! We definitely recommend them and will use them in the future. Thank you!”
7/25/2023
“Tech Cellino Plumbing was very professional and timely. We had a toilet plumbing issue. I recommend Cellino!”
7/25/2023
“Cellino did a great job responding to our request for service, their tech was very friendly and knowledgeable.”
7/26/2023
“Tech was very thorough in identifying the problem and explaining the low water pressure in Buffalo neighborhoods. He was very
knowledgeable, prompt, and understanding. Thank you for your great service!”
7/26/2023
“The young lady who serviced our AC unit was very pleasant and most professional. She explained everything that she was going to do. After the work was done she explained everything that she completed. Top notch service.”
7/26/2023
“Excellent service from technician at Cellino Plumbing and Heating. I would recommend Cellino to anyone needing furnace or air
conditioning service.”
7/26/2023
“Technician was knowledgeable, caring and quick to fix everything that needed to be done! Highly recommend Cellino Plumbing and tech! Great people to work with.”
7/27/2023
“Technician was very helpful doing a scope of the drain and giving estimates on the work there and a few other things I asked about.”
7/27/2023
“I really appreciate the service. Quickly found the problem. Well explained the condition of this old system. Very professional service.”
7/27/2023
“Understood, diagnosed and fixed. What more could you ask for?”
7/27/2023
“I had an emergency, my technician was beyond great & helpful. I appreciated his help in explaining things and his knowledge. He was
professional, polite and kind!”
7/28/2023
“5 stars +. Very professional. Came when they said and was right around the price I was expecting to pay. I would highly recommend the technicians and the crew at Cellino Plumbing!! They even gave a guarantee that if my tub backs up again…it’s free. I am super impressed and I honestly wish I would have called sooner instead of wasting money on drano/ liquid plumber. Great job, Cellino Plumbing!!”
7/28/2023
“As usual a friendly, professional and courteous experience when dealing with Cellino!”
7/29/2023
“We needed our furnace blower replaced. The whole experience with CPH was excellent, from the customer service rep to technicians. Very professional and reasonable costs. I rate this company as exceptionally good in the very competitive WNY market for these services. I will continue to use and recommend this company.”
7/29/2023
“I had a plumbing problem on a Saturday that needed to be handled ASAP. I can’t say enough nice things about the technician. Diagnosed the problem and answered any questions that I had even if it wasn’t related to the problem. Main issue seems to be fixed and work was done quickly. Would have been done faster if I didn’t ask so many questions. 10/10 would ask for him every time.”
7/30/2023
”Very fair, dependable, professional! They have saved us a number! Tony Cellino, is hands on and stands behind their work.”
8/1/2023
“Benefited from great experience and above average skills to diagnose and fix plumbing issues.”
8/1/2023
“Very polite & professional.”
8/2/2023
“Very professional, thorough and neat installation of tankless water heater.”
8/2/2023
“They did an awesome job! Were able to get me on their schedule within one day, and did the work that was needed very quickly and efficiently, without an exorbitant fee. Will definitely use them again!”
8/2/2023
“Very nice and informative!”
8/3/2023
“From the phone call to the end result, this was a great experience. Highly recommend Cellino!”
8/3/2023
“I’ve been a Cellino customer for a while. I’m never disappointed. They are knowledgeable about their work and are friendly and prepared to answer questions. I have referred them to family and friends without hesitation. To all the techs who came out, two thumbs up! Thank you!”
8/4/2023
“Technician was a complete professional.”
8/5/2023
“Technician was very nice and competent. Very polite and professional. Thank you!”
8/7/2023
“Very responsive. Was able to get someone out the next day to make emergency repairs to old piping in my basement. The tech took the time to listen to me, explained the way he was going to complete the repair and left everything in working order. I was also able to get quotes for future services. Courteous and knowledgeable, I’ll definitely be using Cellino again.”
8/7/2023
“Cellino technician came out to clear a clog deep. He was kind, professional and had great communication with his findings and any work he was about to do. He was thorough in diagnosing where the clog was and took the time to verify that the clog was cleared before wrapping up. I will go with Cellino again based on how awesome the technician was!”
8/7/2023
“Our technician was well trained, professional and friendly. Got the job done quickly and clean!!”
8/8/2023
“Our technician from Cellino Plumbing did an excellent job fixing our shower drain. I couldn’t fix it myself with a normal drain auger, but tech was able to diagnose and fix it. He took the extra effort to verify it was fully fixed and kept it clean. Thanks.”
8/8/2023
“I had a plumbing emergency and called on a Friday afternoon. The problem was resolved within 2 hours and the pricing was very reasonable. I really appreciated how quickly they were able to help me!”
8/8/2023
“Each time someone comes to fix an issue, the techs are professional. They take the time to answer questions and explain what needs to be done and why. My house’s plumbing was badly installed. There are almost no shut of valves and the ones I do have don’t work. They added shut off valves and repaired leaking pipes, both water and gas. They rebuilt my sewer line and connected my gutters and sump pump to the storm drain. I have never had their work fail in the seven years I have owned my house.”
8/9/2023
“The representative was very courteous and knowledgeable.”
8/11/2023
“Technician did a great job troubleshooting our AC unit. He explained everything clearly and answered all the questions.”
8/11/2023
“The service technician was prompt and explained in detail the work to be done. He provided a quote upfront. He finished the work in a timely manner. Very well done.”
8/11/2023
“Technician was very honest and professional. He arrived very quickly, which I was so happy about. He completed the job in less than an hour. We were very happy with his service.”
8/12/2023
“Annual maintenance is a good way to keep your HVAC running smoothly. The Team at Cellino Plumbing, Heating and Cooling took the time needed to give us an overall health checkup on our systems. Great workmanship and quality of work.”
8/12/2023
“Awesome quality & prompt weekend service!”
8/14/2023
“Technician was awesome!! Found the issue and repaired quickly. Will always use Cellino Plumbing!”
8/14/2023
“Another great job by Cellino. Personable and professional. Would never call anyone else!”
8/15/2023
“Technician was very professional. He came to service our storm drain in our garage and was very knowledgeable about his work. He was very responsive to any questions that I had. Thank you!”
8/17/2023
“Technician was very professional and helpful.”
8/17/2023
“Provides exceptional service and uses the newest technologies to install and maintain my plumbing. Technician helped us out during the coldest part of the winter, and another technician installed our new hot water heater this week. Both techs were super friendly and willing to answer questions, and very knowledgeable! Cellino will be my first call with any plumbing issues!”
8/17/2023
“I always call Cellino when I need a plumber and I’ll never call anyone else! Always professional and friendly, on time, and reasonably priced. 100% recommend!”
8/18/2023
“My house is run by Cellino. Both the plumbing and the HVAC.”
8/18/2023
“Great experience. The technicians were very professional and friendly. They were both very knowledgeable and thorough.”
8/19/2023
“Start to finish was a great experience. Very timely. The technician that showed up did a great job, very professional and courteous. I will definitely be calling back for all my plumbing needs.”
8/21/2023
“Replaced both the hot and cold water shutoff valves in the kitchen.”
8/21/2023
“The technician went above and beyond – he waited on hold with the manufacturer, got my part under warranty, checked in to make sure it was delivered and was able to come right over to fix it when the part came. He was great. Give him a raise!”
8/21/2023
“Both of the technicians were extremely professional and efficient.”
8/21/2023
“Our technician was very professional, nice and knew his job very well. Did a great job!”
8/21/2023
“You cannot go wrong hiring Cellino for any plumbing or HVAC needs, truly the best in the game!”
8/22/2023
“The technician was polite and very professional. He explained everything and answered the questions I had. I would recommend them to anyone!”
8/22/2023
“We have had Cellino come out for multiple issues. Every time, they are professional, social, thorough and explain every step. Great
company, great employees, and great service.”
8/23/2023
“Both technicians were very professional.”
8/23/2023
“Excellent service. Outstanding service personnel.”
8/24/2023
“Technician came out for my sewer line that was clogged and backing up. He got my drain cleared and my problem solved in no time! He was very professional and easy to work with.”
8/24/2023
“Technician did an outstanding job from start to finish! I needed a sump pump crock replaced. He came and quoted the job several weeks ago, explained in detail what would be done, and did a super labor intensive job all by himself! He added a new sump pump, crock, and reconfigured the back up pump. He was very professional and courteous. I highly recommend Cellino Plumbing. Thanks again!”
8/24/2023
“Used after hours service for sewer issues. Technician was very polite and knowledgeable. He took the time to explain everything being done. Very professional and would recommend Cellino.”
8/25/2023
“Great customer service. Technician was great and prioritized fixing an issue in addition to something else the same day. Thank you.”
8/25/2023
“The technician from Cellino was the first plumber (we had 3 prior) who thought he could help. He thought outside the box, checked in with his team and made a plan. Ordered the parts and had it fixed quickly. Old houses need creative craftsmen who aren’t afraid and looking for the easy button. So glad we tried a 4th company! They won our next business for sure.”
8/27/2023
“Project was completed in a timely manner.”
8/27/2023
“The most professional plumbing/HVAC service I have ever used.”
8/28/2023
“Cellino was easy to work with from the first call to completion of the job. The responses were quick and everyone we worked with was professional and courteous.”
8/29/2023
“Replaced supply line to dishwasher. Professionally done start to finish, reasonable price quoted before the job started. Technician was excellent, friendly, and professional. Five stars.”
8/29/2023
“Even though we were unable to go through with the work due to financial difficulties; the representative was extremely friendly & kind & I appreciate that. They even waived the service charge! How wonderful; thank you!”
8/29/2023
“From making the appointment to them coming to the house, everything was wonderful. The techs were so nice and I felt like they cared about the issue. Would recommend 10/10.”
8/29/2023
“Our technician was professional, courteous and gave good quality work!”
8/30/2023
“Great service as usual! Technician with great knowledge and very friendly.”
8/30/2023
“Technician was excellent with a professional and personal demeanor.”
8/31/2023
“The Cellino employees are very professional. They explain thoroughly what will be done and the price. They clean up after the work is done and I will continue to use them.”
9/1/2023
“I had a fantastic experience with a technician from Cellino Plumbing, Heating & Cooling! He skillfully fixed a broken flange in no time. His expertise and friendly demeanor made the whole process smooth and stress-free. I’m extremely satisfied with his work and would highly recommend for any plumbing needs. Thank you for a job well done!”
9/1/2023
“Got a second opinion on a plumbing issue from Cellino, and I’m so glad I did! The intake person was able to get us on the schedule that same day. The technician saved the day–he was amazing! He was so calm, professional, and personable. He promptly diagnosed the root cause of the issue and ended up saving us literally thousands of dollars. Plus, their dog mascot is adorable. Definitely recommend!”
9/2/2023
“I cannot recall having a kinder tech. I feel he is an asset to your company. He took time to explain everything clearly. I will recommend Cellino to others.”
9/3/2023
“I could not be more pleased with the service I received. Courteous, punctual, neat, and efficient are a few of the words that describe my feelings about Cellino plumbing. A job well done. Keep up the good work.”
9/4/2023
“Technician was professional and respectful. He was efficient and explained the job details prior to completing the job. Would definitely recommend and use Cellino services in the future.”
9/4/2023
“Scheduling was straightforward, and my technician was a real pro.”
9/5/2023
“Technician was great, he suggested we do a few things on our own to fix a shower leaking into our kitchen ceiling before cutting open the ceiling. So far, so good.”
9/6/2023
“This is the second time we have had Cellino Plumbing out. They are extremely fast to respond, professional and easy to work with.”
9/6/2023
“I’m updating my original review since I’ve had a few more experiences with Cellino. I don’t have the words to express how grateful I am for everyone I’ve dealt with in the last few days with my plumbing issues. I’m a single mom of three and had water backup into my basement, and completely panicked. Everyone that I’ve spoken with on the phone or my interactions with those that came out to my house have been professional, thoughtful, caring, knowledgeable and made me feel very taken care of. Prices/quotes are fair and made manageable with a financing option (through third party on website). I’ll never use another plumber/furnace/water heater…whatever else they do…company again!”
9/6/2023
“We needed a new hot water tank. I called Cellino and they gave me an appointment that morning. The technicians gave me an estimate. They also explained why my tank gave out prematurely and what I can do to prevent it in the future. The work was done to my satisfaction in a timely manner and the area was left clean. I would highly recommend Cellino for any plumbing needs.”
9/6/2023
“Technician was very helpful and efficient. We will recommend Cellino Plumbing to our friends and family.”
9/6/2023
“I was very pleased with my experience with the company and the technician. On time and professional. Took the time to explain things. I would definitely call again.”
9/7/2023
“Technician came out on a Sunday, fixed our problem and restored water to our house. Will definitely call Cellino Plumbing for plumbing issues in the future.”
9/7/2023
“We had Cellino install a new heating and cooling system, as well as quite a bit of plumbing work. I generally do not review companies but felt I needed to here. Everyone we dealt with was professional, personable, knowledgeable, and trustworthy. We are very pleased with the entire experience and happy to have a “go to” HVAC and plumbing company!”
9/7/2023
“Very friendly staff. Technician was very knowledgeable and professional.”
9/9/2023
“Excellent Saturday service.”
9/9/2023
“We were very pleased with the friendliness and knowledge of our service person today. We had an emergency situation which required a Saturday visit. Cellino was prompt with their help to us. Technician listened to all of our concerns and explained things thoroughly. We feel confident that everything is fine now. Thanks for great service. We would highly recommend this company.”
9/11/2023
“Thrilled to have a human answer the phone when my basement was quickly taking in water. As promised, the service technician called and showed up on time! Our technician was very polite and explained what needed to be done. He knew exactly what to do and worked quickly to prevent damage to my home. Thank you Cellino, I will definitely recommend and call again!”
9/12/2023
“My sewer line to the street was clogged due to tree roots. I called Cellino plumbing and they sent a technician to resolve the issue. The technician was prompt and very courteous, diagnosed the problem and resolved it quickly. I’m a very satisfied customer.”
9/13/2023
“Technician was great. He explained everything and was very nice.”
9/13/2023
“Drain technician was patient and thorough and answered all of my many questions!”
9/13/2023
“Re-piping of the basement, the technician was excellent. Had one minor issue they came back right away and repaired.”
9/14/2023
“Both technicians were extremely professional. They were very knowledgeable and explained the entire process. Great job!”
9/14/2023
“Cellino’s HVAC technician has a super power. He shall be known here with my family as Capt. Technician. He was very knowledgeable and a pleasure to know. He is very friendly and made us feel comfortable with his recommendations and advice. If Cellino plumbing has a few technicians with super powers working for them, they are going to be huge. Thank you.. God bless you.”
9/15/2023
“HVAC technician was friendly, efficient and professional. I have used Cellino before and I am always happy with their work.”
9/16/2023
“I found Cellino Plumbing to be honest and fair, with both their services and pricing. The technician did great work, and I found him to be trustworthy! I am happy I chose Cellino Plumbing. They replaced the J trap, plus drain for approximately $200, installed! Fair. I was so happy with the price and quality of work, that I hired them to reinstall a toilet that my son and I thought we fixed six months ago. [It was like a rocking horse]! Turns out the parts had to be replaced, and Cellino charged $200 to fix and stabilize. Well worth it. I tried Cellino Plumbing, and I am happy with what they did, and what they charged. I will need to replace my furnace and HVAC in the near future and I will get estimates, but will now call Cellino first.”
9/18/2023
“Professional honest service. Came same day.”
9/19/2023
“Drain technician was quick and efficient. He found the problem and gave solutions for immediate mediation and long term. I couldn’t recommend Cellino more, they’re amazing!”
9/19/2023
“Always great work.”
9/19/2023
“They really do their best to make clients comfortable and explain whatever they’re doing so you understand the process. Pleasant workers who are not trying to stiff you.”
9/19/2023
“My plumbing technician was very professional, explained everything, was “very” careful & clean around the work area, and cleaned up after the job was complete… I would definitely recommend Cellino Plumbing to anyone who needs a plumber.”
9/19/2023
“Very efficient and installed our new hot water tank in less than 3 hours.”
9/20/2023
“HVAC technician was very proficient in explaining my options.”
9/20/2023
“I recently hired a plumber to fix some major plumbing issues, and I couldn’t be happier with the service I received. The plumbers were prompt, professional, and highly skilled. They quickly diagnosed the issue and efficiently repaired it. I was impressed with their attention to detail and their friendly demeanor throughout the process. I highly recommend Cellino Plumbing for any plumbing needs, and I will definitely be calling them again if I have any future issues. Great job!”
9/20/2023
“Professional service. Five stars.”
9/22/2023
“On September 20, 2023, when I was out of town, my wife called Cellino as she was having a problem with the drains while doing laundry and there was a backup. They sent over a technician and within a matter of a few hours the problem was solved. This is not the first time we used Cellino. They have installed a new furnace in our house and thoroughly cleaned out all our drain pipes to our septic. They are very professional and do great work. I would highly recommend them to anyone.”
9/22/2023
“Technician from Cellino Plumbing replaced a toilet. Great service, on time and tech was very personable. I’ll definitely call them again if I need plumbing/heating issues.”
9/22/2023
“Technician troubleshoots my problem and sets up to give me the most efficient heating and cooling. Technician did an excellent job with the installation. Totally recommend!”
9/23/2023
“Thank you for keeping us updated on all the steps of the repairs. Technician was very knowledgeable and professional and it is greatly
appreciated.”
9/23/2023
“Technician went above and beyond diagnosing and repairing basement plumbing problems. Alerted me to potential future repairs that may be needed and provided quotes.”
9/23/2023
“Awesome service and the technician was wonderful.”
9/23/2023
“Technician knows his craft. He was polite, personable, fun to talk to and patient with my questions. He did a great job and if we need a plumber again I would request him specifically.”
9/25/2023
“Very helpful and polite.”
9/25/2023
“Great diagnosing, explanation and recommendations from technician – thank you!”
9/25/2023
“Great service. Technician was very knowledgeable and answered all questions.”
9/25/2023
“Cellino is my go to for anything HVAC and Plumbing. They do an excellent job every time!”
9/26/2023
“Great company to work with!”
9/26/2023
“We just had our furnace tuned up by Cellino Plumbing. Every facet of this business is exceptional. The ownership Tony and Luke, the administration staff, and the service technicians, everyone is great. On time, friendly, knowledgeable, honest, thorough and professional. I highly recommend Cellino Plumbing! You will be very pleased!”
9/26/2023
“Technician was very personable and confident. Checked system, advised in a professional manner.”
9/26/2023
“I would like to give five stars! Tech gave options as to what needed to be done as well as options for what to do in the future. He was pleasant and friendly. Good job! We will definitely do business with Cellino plumbing again!!”
9/26/2023
“Technician was fantastic, he was super responsive and gave us several options to help us resolve our gas leak.”
9/26/2023
“Fabulous service on time and professional. Highly recommend!”
9/26/2023
“Although it took a while they stepped up very nicely. The remedy to our problem was better than we expected THANK YOU.”
9/29/2023
“The technician was prompt and explained everything clearly. The work was performed well and timely.”
9/30/2023
“Fixed 7 gas leaks. Technician did a good job.”
10/1/2023
“Efficient and professional as always. Reasonable emergency/weekend pricing. Our go-to plumbers!”
10/2/2023
“Awesome experience with Cellino technicians. Professional, quality work. Thank you!”
10/2/2023
“This is our 2nd experience with Cellino. As usual he gave us the best option for the work we need done. I have had other quotes but I feel like their techs give the quote in the best interest of the customer. He has made me completely trust him.”
10/2/2023
“Technician is so informative and always able to find a solution!”
10/3/2023
“They did a great job, very professional. The technician took the time to explain everything he was doing.”
10/3/2023
“Technician was great… Very professional… Very accommodating… Took the time to educate me on all the repairs… Thank you :-)”
10/3/2023
“I just want to say technician was very determined and very intelligent in this field. He listens to your concerns and finds the solution. Definitely 5 Star service. Thank you!”
10/5/2023
“The fast response to our problem was impressive as was the professional manner with which we were handled. The variety of options open to us were carefully explained which made it easy for us to decide which way to go. Your staff and technician were a pleasure to deal with.”
10/5/2023
“Tech did an excellent job was very knowledgeable on all questions asked and also had excellent customer service skills.”
10/5/2023
“Professional and on time. Explained everything to us.”
10/6/2023
“Every time I call these folks to do work for the company I work for – they are very professional, responsive and get the job done efficiently. Highly recommend.”
10/6/2023
“We are very happy with Cellino Plumbing! Our technician was a very nice guy. He came to our house Orchard Park area, from 8:00 to 12:00, less than 4 hours and the job was done (replaced a very old sink pump in laundry room, with new pipes and tile floor plus removing the basement tile ceiling panels to check everything for leaks, plus cleaning broom and adding Cellino tags, etc). Thank you so much.”
10/6/2023
“Explained everything, answered my questions & very personable. Sump pump estimate/replacement.”
10/6/2023
“This company is probably one of the more reasonably priced companies out there. They are professional in all aspects- they also keep you informed on where and when the driver will be there – and when he shows, he is on time and very respectful. I would recommend Cellino plumbing 100%.”
10/6/2023
“Great experience working with Cellino technician…I was amazed at his knowledge and willingness to educate me as he was working. He was a great leader for his team.”
10/7/2023
“This was the second time that I have utilized Cellino Plumbing, Heating and Cooling for my household issues. I was extremely satisfied with the service provided by technicians. They were both very professional, friendly and most importantly, informative. They consulted with me every step along the way and provided me with options that would be best suited for my plumbing needs. They were efficient and courteous during the entire appointment. They also made me aware of future services that may be necessary and some maintenance options that are available. I would certainly employ Cellino Heating and Cooling again.”
10/7/2023
“Technician was so professional and knowledgeable.. made me feel good having someone that knows his trade and enjoys it! He was on time and did what he said he was going to do!”
10/7/2023
“Technician from Cellino came out at the end of June and replaced the diverter in our bath. It seemed a little pricey at the time but we did pay extra for Saturday emergency service as well as purchased some type of service plan. The divertor malfunctioned 3 months later and he came, again on a Saturday, and replaced it under warranty. He had to drive from our home on the west side of Buffalo to Williamsville for the part on both occasions. The company has been very professional and responsive and both times he put on booties over his work boots w/o asking, it was a nice touch.”
10/7/2023
“Technician did a great job he was friendly and cleaned everything up like he wasn’t even here. We would recommend you to use this company.”
10/8/2023
“We have used Cellino several times along with a couple other plumbing companies. They often come in higher than competition but quality is never off. HVAC sales technician was great to work with and answered all questions. We did not choose them with this particular project but it doesn’t mean I won’t use them again.”
10/8/2023
“An underground technician came out to our house to investigate a water leak. He was able to diagnose the problem quickly and get a plan in place to repair a broken drain line. He was very friendly and knowledgeable and he helped us to get the repair we needed.”
10/9/2023
“We used Cellino last Friday for a backup that was causing leaks in our basement. Cellino sent someone out within an hour. They gave us the cost before the work was done and explained the issue in full detail. They did a follow up call four days later and a complimentary camera scope to check the pipes. We would recommend them to anyone!”
10/9/2023
“They did a great job – No complaints!”
10/10/2023
“Came within 40 minutes of me calling with an issue. Professional and got the problem solved. Great business!”
10/10/2023
“Awesome people, great services and decent prices. Highly recommend Cellino.”
10/11/2023
“Cellino technicians did a superb job changing out the galvanized pipes in my basement. They also changed the hot water heater and sump pump. Cellino is my go to plumber. They always do an outstanding job.”
10/12/2023
“Very responsive, professional and knowledgeable.”
10/12/2023
“Technician was well spoken and very personable, intelligent, and very knowledgeable on his job. Highly recommend.”
10/12/2023
“Extremely pleasant technician who thoroughly explained everything. Prompt service, reasonable price. Would not hesitate to use their
service again.”
10/12/2023
“Diagnosed the issue with my furnace very quickly and fixed the problem. Suggested some further action that may be needed. Overall a good result on a Sunday.”
10/13/2023
“Problem with furnace. Met the HVAC technician right on time. He was very professional and explained what he was doing, and what he found. Very proficient. I am very, very satisfied. Thank you so much.”
10/13/2023
“Nice young man. Did an excellent job explaining things to me. Above all he fixed my problem on Friday the 13th! Thank you Cellino for coming so quickly.”
10/13/2023
“Technicians from Cellino were friendly and professional. They were very nice, engaging and patient with me as I asked a lot of questions. They didn’t push hard to sell me any more than I needed so I will definitely continue to do business with Cellino.”
10/14/2023
“Same day on a Saturday evening! Quickly assessed the problem and quickly fixed it! A thousand thanks to the weekend HVAC technician!”
10/17/2023
“Technician was friendly and professional. He quickly assessed the situation and fixed it in a few minutes. I’m very impressed!”
10/17/2023
“Excellent service and detailed explanation of work that needed to be done. Had the hot water supply line to the kitchen faucet break off in the middle of the night and water was spraying out everywhere! Tried to shut the hot water tank off because I couldn’t find the shut off for the sink but the hot water kept seeping out the break in the pipe. I couldn’t let the water run out of the pipe all night, into the cabinet and the basement so I shut off the main water supply. I cleaned up the standing water and figured I’d take care of it in the morning. I’ve used Cellino before and have always had great service so I was confident that they would be able to assist me in the morning. The next morning I call and explain what happened and a technician is scheduled. I received a text that my tech was on his way about an hour later. The text listed my techs name with a bit of background info and showed that he was in route as well as his ETA. Johnathan and his team members were very prompt, polite and knowledgeable. I was given a couple quotes as to what was definitely needed as well as suggested to upgrade to prevent future difficulties. As he explained when the house was built, supply shut offs were not put under the sink. I took techs advice and had him put them in. He also pointed out a few other areas that definitely should be addressed in the coming future. They were such great technicians, very kind, efficient, respectful, courteous and explained everything in detail. So happy to have running water as well as hot water again in such a short time. Thank you!!!!!”
10/17/2023
“Tech came to our business to replace a leaky faucet. He was very knowledgeable and even though it ended up being more than a simple replacement, he found a way to get it done. Technician didn’t beat around the bush and will be up front and honest. Rare qualities in today’s world.”
10/17/2023
“Technician was polite and professional.”
10/18/2023
“Called the day before about a plumbing issue and the technician called at 8am and was here by 8:40am. He did a wonderful job. He was very professional, friendly and was up front about the cost. Cleaned up the area afterwards and double checked his work. Highly recommend Cellino Plumbing. This is the second time we have used Cellino and we are very pleased with the work done and the cost.
Customer Service was great.”
10/18/2023
“Technician was excellent! He was professional, knew what he was talking about, listened well to my concerns, and was efficient.”
10/18/2023
“I am so thankful to Cellino. Tech came within an hour. He was wonderful and very knowledgeable and professional. We were fixed in one call. I highly recommend them to everyone.”
10/20/2023
“Technician showed up with advanced notification. Performed the furnace tune-up and then explained what she did. Very professional and friendly.”
10/20/2023
“Professional and engaging.”
10/20/2023
“Great service call on my tankless water heater. They were able to fit me into the schedule the same day and were very knowledgeable.”
10/20/2023
“I have had work done with this company several times now. And every time, I’m very happy with the quality of work. They are fast and they’re ability to explain the situation to me is appreciated. In this situation I had today they fit me in almost immediately after my call for service. Same day is an understatement. The call to tech was about an hour. It wasn’t even an emergency.”
10/23/2023
“Technician did very good work. Clearly communicated what was going on and what was needed. Also went above and beyond looking at my ductwork. Very happy with their business model as well.”
10/24/2023
“We use Cellino plumbing for everything in our house. They’re extremely trustworthy, and do an excellent job. Ed came today and fixed our shower as well as our toilet and once again service is outstanding. Thank you to Cellino for a great job.”
10/24/2023
“Technician was amazing to work with. Timely and thorough. He took time to understand our situation, and provided options based on our needs. Would absolutely recommend working with this company in the future!”
10/24/2023
“Technician from Cellino did an excellent job. He figured out the mystery of heat not being sent to one area of my home. His solution
returned the heat and I think saved us some money, for which we are thankful!”
10/25/2023
“We had a CO emergency early this morning and we called Cellino to come out and fix the problem. They were here within a few hours and fixed the problem! Technician was amazing. Thank you for helping us with this very scary situation.”
10/25/2023
“Our experience has been very positive, from our initial contact for the estimate, the techs with installation, to the staff on the phone. All are friendly, knowledgeable, accommodating and professional.”
10/26/2023
“From the initial call all the way through to the final installation of our whole new gas lines, Cellino was very wonderful to work with. The initial customer service representative helped me get all the information I needed and set up the appointment that easily fit my schedule. Our technician was very informative and answered all of our questions and helped us get what we needed. I would highly recommend using them for water and gas work.”
10/26/2023
“Amazing service and super professional! Our service technician was great. Very informational and polite, he did a great job. Cellino customer service was great too. I will be using them for all my HVAC needs.”
10/27/2023
“Technician was excellent! Very helpful, professional and caring.”
10/30/2023
“Technician was very friendly and knowledgeable about the problem with the hot water tank and what might have caused the issue.”
10/30/2023
“Furnace went out last night . I live in Lancaster. I called for an appointment the next morning at 8 am. The receptionist was helpful and set everything up for us. 15 min later I received a phone call from a technician who scheduled an appointment the same day at 2 pm. Tech arrived on time. After I explained the problem of the boiler pump not working, he sized up the furnace and was able to give us an estimate. He performed the work and now all is good. Great job, fair price. I definitely recommend them!”
10/30/2023
“Thank you to Cellino plumbing company, especially to the technician for checking on our unit system. He did a tune up on the heat system making sure all units are working right and checked the boiler in the garage. I’m all set ready for winter 👍💯 plus I learned that I’m getting $25 rebate back from gas company.”
10/31/2023
“Technician responded within 3 hours of me placing a service request via the website. The problem was investigated and resolved and the technician took extra time to test and make sure everything was looking correctly before he left. I like the fact that they take the time to do it right rather than rushing on to the next job.”
11/1/2023
“Top rated boiler installed by excellent, friendly technicians.”
11/1/2023
“Technician was so knowledgeable, professional, & kind. I just want to say, Cellino hires employees, w/ A+ people skills! Thank you and I am truly grateful this went so well!”
11/2/2023
“I have to say I haven’t been this pleased with a company and their service in a long time. Technicians were all very professional and courteous with me and my family. They were understanding of our issue and what we were going through. They were very knowledgeable about the boiler and what we needed. The receptionist was also very nice and got us the help we needed. Everyone was on time, even providing us space heaters since we were in a “no heat” situation. Another technician showed up today to perform the work and did a wonderful job while keeping us updated and involved. Everything looks great and is working solid. We were so pleased with it all from start to finish that we signed up for the Cellino Plumbing and HVAC membership program and are excited to be lifelong customers. Cellino should be proud of the technicians and consultants that they are putting out there in front of customers. I will recommend them to everyone. Thank you. A+.”
11/4/2023
“Technician was very thorough and provided various options to address my HVAC needs.”
11/4/2023
“Technician was knowledgeable and personable technician and got my furnace which was blowing cold air and shutting off working! I’ve used them before for the installation of my hot water tank too. Cellino is a great company! Thank you!”
11/5/2023
“I had a leak in my basement from the kitchen. We called and it was only 15 mins before someone was at my house. It took the technician only 5 mins to see the problem. He fixed the pipe in an hour. He was very professional, thorough, and cleaned the work area. Highly recommend Cellino.”
11/6/2023
“Fast response and fixed the problem. Quick furnace up and running like new.”
11/6/2023
“Very pleased with their service. Technician fixed our problem and was very informative and knowledgeable. Would definitely recommend Cellino to others.”
11/7/2023
“Technician’s customer service was awesome. He tried everything under his hat and we really appreciated it. You can really tell he loves what he does, and he represents the company very well. Technician alone I will give 10 stars.”
11/10/2023
“We’ve used Cellino several times for both heating and plumbing issues and we’ve been happy with every service call.”
11/10/2023
“Met with a technician for an estimate. Price is a bit too high but he was very thorough and discussed all options with me for HVAC work. Very professional and friendly!”
11/10/2023
“Listened to my problem and tried to solve it right away. Great work. Thanks!”
11/10/2023
“Cellino Plumbing may not be the least expensive plumber, but they are the best! I contacted them about installing a dedicated gas line for a natural fuel generator. I got a call very quickly from the tech and we set up a date and a 4 hour window, just a couple days away, to get an estimate. The technician called on that day to let me know exactly when he would arrive. He gave me the estimate, which I agreed to and scheduled the installation for 2 days later. Again, he called ahead and arrived on time. He was very respectful of my home, and was very courteous, efficient, and professional. When the work was completed he checked the pressure in the line and we connected the generator to make sure it worked – that was not part of the contract but was very much appreciated! I would recommend Cellino Plumbing without reservation if you want prompt, professional service!”
11/10/2023
“The problem we had required 3 visits to rectify. We had several different men do various jobs. Everyone was knowledgeable, polite, very respectful of our property and completed the work surprisingly quickly. We were informed at all times as to what was happening and what had to be done next. I would recommend the Cellino team to anyone. Exceptional work! That also goes for the wonderful people behind the scenes in the office. They answered the phone, checked on our satisfaction as the job progressed and always were reachable. Imagine that!!!!! Doesn’t happen much these days!”
11/10/2023
“I have used this company several times now to do regular maintenance in my furnaces. They are highly communicative, responsive and timely. The technicians sent to the house were highly professional. I recommend this company!”
11/10/2023
“Responsible very professional, excellent service, highly recommend!”
11/11/2023
“Technician was a professional when he came to diagnose the problem. He even took care of a paperwork problem from the initial install 2 years ago. The crew that came to fix the problem were quick and seamless. They put the dirt back and packed it in good plus, swept up after themselves.”
11/11/2023
“Very nice, candid, professional, knowledgeable technician. Explained everything in detail and with excellent rapport.”
11/11/2023
“I had an issue with my sump pump. I called and the technician was on site within an hour. He did the necessary work, reset my backup pump and had everything back and running in a very short time. This is the third time I’ve used Cellino Plumbing and each time they have supplied excellent customer service and made short work of the plumbing issues I encountered. I will use them again and I would highly recommend them.”
11/11/2023
“Great personnel, friendly and knowledgeable.”
11/13/2023
“The technician was excellent, thanks for the great service.”
11/13/2023
“The technician is very talented.”
11/13/2023
:”Exceptionally prompt service and reasonable cost. Technician was professional, courteous, and meticulous in his work! Cellino is my “go to” plumber!”
11/13/2023
“We received prompt and pleasant furnace repair service. Both the person who took my phone call and the technician who repaired the furnace gave exemplary service.”
11/14/2023
“Setting up the appointment and service call was very easy. Tech was right on time. The technician was amazing. I will definitely use Cellino again for any future plumbing issues.”
11/15/2023
“My experience with Cellino Plumbing has been very good. I would recommend that if you’re having plumbing issues, Cellino is very prompt, cost efficient, and professional. Call them. I promise you won’t regret it.”
11/15/2023
“Quick appt and professional service.”
11/15/2023
“Great service, very professional. Was able to take care of me the same day.”
11/15/2023
“Our hot water tank went on a Monday morning. Called Cellino at 7:30am and they had a technician here in the morning. He walked through options and costs, with honest pros and cons for everything. He returned at 8:00 am on Tuesday and had a new system installed and functioning before 4:00pm. His work was clean and neat, leaving it better than it was when he first arrived. Thank you for the quick help and expertise!”
11/17/2023
“Excellent service all around.”
11/17/2023
“Tech was super knowledgeable, courteous and went out of his way to fix our old heating system.”
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11/17/2023
“This company does it all right. They’re fast, prompt, professional, clean, and friendly. I’m a very satisfied customer.
11/19/2023
”We had a problem with our furnace not working. They had a technician here in under 45 minutes on a Sunday night. He was very friendly, professional, and knowledgeable. I will definitely be choosing Cellino for any future issues or installations I require.”
11/20/2023
“Excellent service. Technician was professional, knowledgeable and efficient.”
11/21/2023
“The service guy was very friendly and fixed our leaking kitchen drain. Thank you.”
11/22/2023
“I needed a job done quickly so I could close on the selling of my house, and Cellino did the job within days of first call. Everything went smoothly and the work looks great!!”
11/22/2023
“I was extremely pleased with the technician’s service. He was very polite and courteous. He was very efficient and had the repair
completed quickly.”
11/22/2023
“Technician was prompt, courteous and professional!”
11/22/2023
“Technician was professional and courteous. He explained everything so I could understand. I would highly recommend Cellino.”
11/23/2023
“Was professional and courteous plus he fixed my trade xv95 unit in 1/8 time for less then another company. I guess they weren’t even sure if it would cure the issue! Highly impressed…and that’s a statement in a half from a retired veteran! Thank you again!!”
11/24/2023
“As usual, the technicians showed up on time, were extremely professional and courteous, and solved the problem.”
11/24/2023
”Cellino plumbing has always been friendly and have done a great job at a reasonable price.”
11/25/2023
“Cellino is the best! Our heat stopped working so we called a company whose sticker was on our boiler. Within 20 minutes of the technician’s arrival, he tells me our boiler is unfixable; that the part it needed replaced (an inducer motor) has been discontinued and was no longer available. He billed me $230 and had a salesman come out to quote us a new boiler. My husband, convinced our boiler had plenty of life left in it, then called Cellino. Technician came out and had our heat working again in no time. He replaced the faulty pressure switch and quoted me on a new inducer motor for when that part does eventually fail (which it had not yet). Tech also quoted us on three new boilers should we wish to look at those options. I’m not even sure why we tried that other company in the first place since Cellino had already been to our home earlier this year to replace our AC unit and I was incredibly impressed with them at that time. Thank you to the whole Cellino family!”
11/25/2023
“Technician arrived on time and started right away. He told me what the problem was and got the parts needed to fix my sink. He suggested other things that could be helpful down the road. If I ever need a plumber again I would call Cellino and ask for technician again.”
11/26/2023
“Great job! Our technician from Cellino Plumbing was able to fix my sink and disposal all for the $35 starting fee. What a nice, well mannered young man too! Very happy!”
11/27/2023
“Knowledgeable & prompt. Technician was friendly & gave very good information.”
11/28/2023
“Cellino was fantastic with communication. Technician was very respectful and knowledgeable. Great communication and courtesy. Would definitely recommend to anyone in need of plumbing assistance.”
11/28/2023
“We only trust Cellino to do any work at our house, and they always do an amazing job. They’re kind, they’re courteous on time, extremely knowledgeable and have very fair pricing. I would recommend them.”
11/28/2023
“Showed up quickly, worked effectively. Great service!”
11/28/2023
“Really glad to have called Cellino! Technician provided me with wonderful service and education on my boiler. Also really nice as a single woman to have a woman tech! Highly recommend them!”
11/28/2023
“Cellino is awesome. They’ve helped us with plumbing and heating. They’re professional, knowledgeable, and friendly. All their employees truly care about the clients. These guys are great.”
11/28/202
“Very professional and honest. He gave the truth about my faucet. Turns out to be cheaper than the competition.”
11/28/2023
“My experience with Cellino was very positive. Communication was always clear and prompt. Our technician took the time to help me understand the necessary work and I had full confidence the job was going to be completed in the time frame quoted. I have already referred Cellino to a co- worker.”
11/29/2023
“Efficient work. Left our home as neat as they found it. Explained the function of the unit well. Extremely pleased with response time and installation process.”
11/29/2023
“For now I can comment on the speedy response and knowledge of the technician that came to quote for the job. He was able to answer questions and gave me a good indication on what is required to fix the issues in my house.”
11/29/2023
“Cellino was absolutely wonderful. The technicians made a horrible situation absolutely stress free. Thank you both so much for coming out.”
11/29/2023
“Fantastic experience! Technicians were professional, timely, communicative and polite. Would absolutely call again. The technicians did a great job. Pricing is also fair and reasonable.”
11/29/2023
“Cellino’s technician did a great job fixing my issue in a timely manner as well as explaining and quoting other jobs I inquired about! Great service!”
11/29/2023
“I’m blown away by how amazing they were when I was in a crunch. Technician was unbelievably good and I recommend Cellino, 10/10. Book them now!”
11/30/2023
“Quick, knowledgeable and easy to communicate!”
11/30/2023
“Very pleased with the service I received. The tech is very knowledgeable and explained the workings of the furnace and what caused the problem I had. Will definitely call Cellino for any future services.”
11/30/2023
“I don’t typically leave reviews. But for Cellino Plumbing, I will make an exception.Initially I called Cellino because of a failed sump pump that led to basement flooding. Fortunately, the flood was noticed relatively early. I made mention of this when I talked to the representative over the phone. She assured me that they would send a technician out as soon as possible. Within the hour a technician arrived at my home. He was quick to diagnose the problem. In layman’s terms, he spelled out the best courses of action. During the entire evaluation, he was extremely courteous and professional in describing the solutions. He seemed very compassionate towards our situation and never came across as trying to unnecessarily up-sell the parts or services in any way. Technician had all the necessary sump pump and miscellaneous attaching pipes and fittings in his van. Again, the repair options were very well laid out and were completed between 1-1/2 and 2 hours after we made the initial call. Exceptional, friendly service with a high degree of professionalism. Thank you again Cellino. You come highly recommended from this household!!”
11/30/2023
“My bathroom plumbing was backed up, I scheduled an appointment online last night and they were here this morning to fix it. The technician was very professional and friendly. Explained all of my options and the costs. Thanks for all your help!”
12/1/2023
“Figured out the problem quickly & very clean and professional. Will hire again.”
12/1/2023
“Technician was great!! He cleaned up his work area, came when he said he was coming, and gave me some important information regarding my clogged drain in my bathroom. Truly appreciate his great work!!!”
12/1/2023
“Great service as always. Good diagnostics with my furnace problem. Thank you.”
12/2/2023
“Fantastic job this week! Our garage drain was completely backed up, and took less than 20 minutes to clear it. Thanks so much!!”
12/2 /2023
“Diagnosed, explained, and fixed an issue caused by a prior plumber. Cellino is now my go-to plumbing service.”
12/3 /2023
“He did a good and fast job fixing my problem.I was happy with his work.”
12/3/2023
“My technician was kind, efficient and quick getting my radiator cleaned out and running beautifully. He was knowledgeable and professional. Thank you Cellino Plumbing and HVAC!”
12/4/2023
“The technician was very educated and very professional and explained everything. Took the time to inspect the issue. Definitely
recommend.”
12/4/2023
“Technician from Cellino rocks! Best plumber on the planet. Great service.”
12/5/2023
“Great service awesome and knowledgeable technician will definitely recommend to friends and neighbors.”
12/5/2023
“Tech was extremely efficient and professional.”
12/5/2023
“Called on a Thursday. The woman who answered was extremely pleasant and listened carefully to my request for service. I needed a new toilet installed. She told me that they could be there the next day. The next day tech showed up around 2. He looked at the problem and told me I would need a new toilet. I agreed. I told him that the person I spoke with told me they had them on the trucks but she did not know if they would have the one I may want. I asked tech if he had them on the truck but he said they may not be the one I wanted. He then proceeded to show me some that I may be interested in. I saw one I liked. I figured that he would have to get one and would have to come back at some point for the install. I was prepared for that and was fine. Then to my surprise he said he would call and see if one was available. He made a call and told me that he was going to get it and would be back to install it. I thought wow this company is great. It was then 3:30. 20 minutes later he was back. He finished by 4:30. I don’t know about other people but I think you just don’t get any better than that out there in today’s market. Thanks for making things easy Cellino Plumbing. They now have a customer for any of my plumbing needs, including my business.”
12/6/2023
“We’ve been using Cellino for several years for both small and big jobs. We are always comfortable with each and every worker that has come into our home. They are always very thorough, clean and get the job done the right way. Great businesses come from great people, we will always keep choosing Cellino for all our plumbing needs.”
12/6/2023
“We are very pleased with the results and services we needed. Highly recommend Cellino Plumbing!”
12/7/2023
“Everything was done professionally and the problem I was experiencing was found quickly and fixed in a timely manner.”
12/7/2023
“The technician did an amazing job. She was quick in fixing my shower. I give her 5 stars.”
12/7/2023
“Cellino did a great job installing my new gas furnace and my new split system for the back rooms. The techs were excellent and did some extra things I requested to my specs. Thanks for doing what you said you would do.”
12/8/2023
“Technician did a great job replacing the valves for our kitchen sink.”
12/8/2023
“Very friendly and knowledgeable about my clogged basement line. Thorough work and explanation of what he did. Will definitely use CELLINO again.”
12/9/2023
“Tech with Cellino Plumbing was great. Very professional, knowledgeable and quick. He was very fair and I would refer him to anyone.”
12/10/2023
“HIGHLY recommend!”
12/11/2023
“Amazing service! Couldn’t be more grateful for their help. Everyone was extremely helpful and saved us lots of time and money. Our technician was very knowledgeable during the entire process.”
12/12/2023
“My repair ended up being a very minor issue and I felt the pricing and explanation was incredibly fair.”
12/12/2023
“Absolutely satisfied! Technicians were the best! Friendly, courteous and kind!”
12/12/2023
“I would highly recommend Cellino Plumbing! They installed dual hot water tanks, and the work was completed perfectly!”
12/13/2023
“So impressed with quick response, professionalism and service- they even supplied us with space heaters for the house prior to installing a new furnace – would recommend Cellino to everyone who needs help with their heating or plumbing!”
12/13/2023
“Technician was super polite and professional. Such a relief to have cleared drains!”
12/14/2023
“Technician replaced a leaking valve under the sink, upon further inspection he noted the water pressure was on the high side in the house and advised us on a pressure reducing valve installation to prevent more plumbing issues. He took care of the work efficiently and was very knowledgeable.”
12/14/2023
“Technician was prompt, professional, neat and worked steadily until the job was finished.”
12/14/2023
“Tech from Cellino Plumbing did an excellent job at installing our new furnace. I couldn’t believe how quickly the job was done. Friendly and professional.”
12/14/2023
“Great experience! Service call was due to a clogged drain. Same day service. Tech was able to resolve the issue and provide recommendations to mitigate possible recurring clogged drain issues.”
12/15/2023
“Terrific work. Tech was professional and made sure the job was completed as requested. A very happy customer.”
12/15/2023
“Prompt and professional service. Tech was good at explaining all, and was very professional with his dealing and pointing out future repairs that needed to be taken care of.”
12/15
“It’s not often you find an honest and helpful plumber but our tech was just that, he was extremely honest and he was very helpful. I recommend this company.”
12/16/2023
“They are friendly with their customers. They know how to handle their job professionally. My job required three settings, but they took no extra charge. It’s a little expensive, but if you want a quality job done, choose Cellino Plumbing. Thank you so much for your service.”
12/16/2023
“Our technician was kind, informative and extremely helpful.”
12/16/2023
“Fantastic company! I exclusively call them for both my house and business. They always get out quickly and explain the problem and work needed to be done clearly. Easy to schedule with, they show up on-time and their plumbers are always professional.”
12/16/2023
“Technician is an amazing, professional member of the Cellino Plumbing team. We were his last call of his day (added on late). He stayed much later than anticipated, making sure the job was done and done right. He maintained a positive, professional problem solving attitude throughout the challenging service call of our upflush toilet. I highly recommend Cellino Plumbing because of the customer service and
excellent work of professionals!”
12/16/2023
“Technician was prompt, courteous & thorough. He explained all of our options. His work was neat. He left the work area spotless.”
12/16/2023
“Requested service on a Saturday for a toilet that was not flushing properly. The technician was very friendly and provided a thorough explanation of what needed to be done to fix the problem. Extremely professional, would highly recommend Cellino Plumbing.”
12/16/2023
“Cellino had someone come on the same day I called, which was a Saturday. Our tech was friendly and explained everything he was doing. Thank you!”
12/16/2023
“The technician was pleasant and punctual. Very knowledgeable as she explained what services she was here to provide. She discussed options for future services, as well as explaining the monthly service plan.”
12/17/2023
“Great, friendly people to talk to and handled the appointment efficiently, kept in touch! Thank you for the great service!”
12/17/2023
“Tech was outstanding. He was very polite, personable and did fantastic work.”
12/17/2023
“I didn’t have any work done. However the associate was very polite and explained their services well.”
12/17/2023
“The most professional contractor I think I’ve ever worked with.”
12/17/2023
“Knowledge service techs. Fair pricing.”
12/19/2023
“On time with a quick diagnosis and repair.”
12/19/2023
“Our home needed the furnace repaired and when I called I spoke with the office, who was so friendly and helpful. The service tech was out within a few hours and resolved the issues quickly. I was very pleased with the work that was done and truly appreciate how this company operates!”
12/19/2023
“Tech was very helpful and answered all my questions.”
12/19/2023
“Can’t say enough about HVAC tech at Cellino, he was amazing! Tech was punctual, courteous, friendly, empathetic as well as knowledgeable! It was such a pleasure to work with him! Furthermore my initial phone call to Cellino plumbing was met with a very friendly receptionist who I could tell was genuinely concerned about our plumbing needs! She was efficient in the process of getting help out to us pretty quickly! To the crew at Cellino, thanks so much for your stellar dedication and quality service! Have an amazing Holiday!”
12/20/2023
“Very professional and friendly.”
12/20/2023
“Technician was very knowledgeable.”
12/20/2023
“Adam was very knowledgeable and fixed our problem fast and professionally would highly recommend! Great service!”
12/21/2023
“Great service. Had a tech check my furnace. Completely shot. Had a new one installed. Very good crew. Efficient and pleasant to deal with from them all the way up to the office.”
12/21/2023
“Very professional and quickly figured out the fault and repaired our furnace! Would be happy to have them help us in the future.”
12/22/2023
“I am a repeat customer – Cellino has the most friendly staff & techs – called and got same day service just days before Christmas-very friendly & efficient! Would recommend Cellino to everyone! Job well done.”
12/22/2023
“Tech was wonderful! Very knowledgeable, explained everything step-by-step, and made sure we knew what to look for if there were any problems. He made sure to answer all of our questions, too, and not just about the specific repairs he was doing. Again, tech is highly knowledgeable and I would definitely recommend him! Thank you Cellino!”
12/22/2023
“Nothing worse than feeling the stress of a plumbing issue 72 hours before the company is arriving for a Christmas Eve Celebration. Called Cellino Plumbing and was greeted by a friendly voice on the other end, who indicated they were booked for the day but could be there first thing in the.morning 12/22. Technician showed up at my door shortly after 8AM and proceeded to try and fix a 20 year old faucet. After he procured a new part, he installed it but unfortunately the replacement part must have not matched perfectly and the fixture continued to leak. So onto plan B. Tech left but assured us he would be back after we went shopping for a new kitchen faucet fixture. After we bought it, we called Cellino and they dispatched tech within the hour. He had the old faucet removed and the new installed in approx 45 minutes. No more water leaking under the sink. Technician was just the nicest patient human being listening to our concerns. Found a $50 coupon on the Cellino website. For their time and installation from both the morning and afternoon visits they charged a total of $241. They did not charge me for the part that didn’t fix the problem. Obviously there was a cost for the new fixture that we purchased at Lowe’s.”
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12/22/2023
“This is the 3rd time I’ve used their services and would highly recommend. If I wore a younger man’s clothes, I would have attempted this myself but those days are in the rear view mirror, and I couldn’t be happier with my choice of plumber.”
12/22/2023
“We are really grateful that Cellino plumbing fixed our drain issue during an emergency situation.They also had the lowest quote for replacing our water heater in the area! We really recommend Cellino plumbing for your needs!”
12/24/2023
“Technician was friendly and professional. He accommodated our schedule and the new faucet works great.”
12/26/2023
“We liked the technician and her responsiveness to our questions and concerns.”
12/26/2023
“Great service. Well satisfied.”
12/26/2023
“Technician was confident, competent and polite!”
12/26/2023
“The service was top notch. Our tech was very knowledgeable, personable and understanding of what we needed. Within 10 seconds he knew what was wrong and gave us many options to give us peace of mind. He was very nice to us and went out of his way to go get the part we needed and came back in a timely manner and fixed our furnace. I would recommend Cellino Plumbing to anyone that wants great customer service and top notch quality!”
12/27/2023
“Very professional, friendly service. Thank you.”
12/27/2023
“Very fast response to a problem that could have been huge. Tech was very professional and talked me through everything and answered all my questions. I highly recommend Cellino. Well done!”
12/28/2023
“Technician was very knowledgeable and pleasant. I highly recommend. Always get great service.”
12/28/2023
“Technician explains everything and goes about his business in a very professional way. EXCELLENT SERVICE.”
12/28/2023
“Great experience involving Tankless Water Heater replacement. Flawless appointment scheduling especially over holidays and most importantly our technician was highly knowledgeable, professional and clearly outlined options without pressure. Installation was flawless, tech was meticulous in every aspect, removal of old unit, his detail to cleaning up, laying down drop-clothes and incredible job on installation and explanation of new unit. 5 stars!!”
12/28/2023
“Kitchen faucet replacement. Very satisfied.”
12/29/2023
“Technician was very informative and professional. I’ve used Cellino over the years and I am never disappointed. Thank you for your timely service!”
12/29/2023
“Tech was wonderful and a pleasure to work with, he got the job done pretty quickly, was efficient, and did a great job!”
12/30/2023
“Technician was exceptionally professional and knowledgeable! He diagnosed my plumbing issues and provided two options for me. He offered to tell jokes and was super kind to my puppy! I’m confident and relieved to have this problem In Cellino’s hands!”
12/31/2023
“Technician was great to work with and did a fantastic job! Highly recommend!”
(Technician Restock Only- No Customer Stop-ins)
142 Van Rensselaer St
Buffalo, NY 14210
Call 716-822-7551
(Technician Restock Only- No Customer Stop-ins)
4465 Lake Shore Rd
Hamburg, NY 14075
Call 716-257-8883
(Headquarters)
631 Bullis Rd
Elma, NY 14059
Call 716-216-3003
(Technician Restock Only - No Customer Stop-ins)
594 Sheridan Dr
Tonawanda, NY 14150
Call 716-201-0177
(Inside The Mall)
3701 McKinley Pkwy
Suite 825, Buffalo, NY 14219
Call 716-631-1300
