Warranty

full service plumbing, heating and cooling
4.9 out of 5

Manufacturer Warranty:

Water Heaters:
Standard ProLine A.O. Smith Water Heater- 6 year warranty
A.O. Smith Tankless Water Heater- 5 year warranty & 15 year heat exchanger

Sump Pumps:
Zoeller M53- 3 year warranty
Zoeller M63- 5 year warranty

Garbage Disposals:
InSinkErator PRO750- 6 year warranty
InSinkErator PRO880- 8 year warranty
InSinkErator PRO1100- 10 year warranty

Water Backup Pumps:
RB750 Base Pump- Limited 5 year warranty
HB1000 Base Pump-  Limited 5 year warranty

Furnace:
ICP Brands – Tempstar & Comfort Maker – Limited Warranty (See Link Below)
https://www.tempstar.com/en/us/product-registration-warranty/
Trane – Limited Warranty (See Link Below)
https://www.trane.com/residential/en/resources/warranty-and-registration/

Boilers:
Dunkirk- Limited Warranty (See Link Below)
https://warranty.ecrinternational.com/register
Viessmann- Limited Warranty (See Link Below)
https://www.viessmann-us.com/en/services/warranties.html

Toilets:
Gerber- Limited Warranty (See Link Below)
https://www.gerber-us.com/warranties

Faucets & Shower Valves:
Moen- Limited Warranty (See Link Below)
https://www.moen.com/warranties/general-lifetime-limited-warranty
Delta- Limited Warranty (See Link Below)
https://www.deltafaucet.com/warranty

Labor Warranty:

Drain Cleanings:

Residential Main Line Drain Cleaning- 30 day warranty
Commercial Drain Cleaning- No warranty
Water Jetting- No warranty
Interior Drain Cleaning- 24 hours warranty
Toilet Drain Cleaning-24 hours warranty

In order to be eligible for the extended warranties provided with the silver or gold plans, the maintenance plan must be current throughout the entirety of the extended warranty period.

Only products supplied and installed by Cellino Plumbing Heating & Cooling will be eligible for the extended warranty. Only equipment purchased during the
membership period are eligible for warranty coverage.

If the product or appliance installed requires manufacturer required maintenance, this must also be performed to manufacturer specification for warranty eligibility. You can find warranty information for our current products on our website www.cellinoplumbing.com.

**All faucets and fixtures carry a lifetime warranty, however, this is only eligible with the installation and maintenance of a proper water treatment system from
Cellino Plumbing Heating & Cooling. This is because water in WNY carries hardness and chlorine levels above manufacturer requirements.

**Without proper maintenance, Cellino Plumbing Heating & Cooling will provide up to 1 year labor warranty on equipment.

**No warranties protect against “an act of God.”

15% discount does not apply to HVAC maintenance or any dispatch fees.

Silver Maintenance Plan: With the silver plan, Cellino Plumbing Heating & Cooling will provide a labor warranty up to the first five years of the manufacturer
warranty.

Gold Maintenance Plan: With the gold plan, Cellino Plumbing Heating & Cooling will provide a labor warranty to match the manufacturer warranty in its entirety.

After-Hour Warranty:

If there is a warranty-related issue that cannot wait until our normal operating hours, please call another company to fix your issue. If you end up paying for work covered under warranty by Cellino Plumbing, Heating & Cooling, we will reimburse you the cost of the repairs made after-hours, up to $300. Please fill out the reimbursement form below and contact our office once we re-open so that a manager can help submit your form for reimbursement.
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** Copy of the invoice can also be mailed to Cellino Plumbing, Heating & Cooling. 631 Bullis Road, Elma NY, 14059. Check will be mailed after invoice received.