In this episode of Going With the Flow, host Lucas Cellino sits down with his cousin, Bill Cellino, to talk about his journey at Cellino Plumbing, Heating, Cooling & Electric in Buffalo, NY. Bill shares how he went from being a stay-at-home dad to helping out on Sundays, eventually growing into a full-time role at the company. They dive into his passion for technology and how his expertise has transformed operations by implementing ServiceTitan software and introducing AI tools to improve efficiency. Bill also reflects on the challenges and rewards of working in a Buffalo family business, the importance of living company values, and his dedication to making Cellino a workplace where employees feel valued and motivated.
Lucas chats with Job, founder of JMAX Media, to share the story of a seven-year partnership with Cellino. They discuss SEO, the impact of AI, and how community and culture drive marketing success.
Lucas sits down with Rich, Cellino’s new Director of Finance, to discuss his journey from corporate life to the fast-paced world of plumbing, HVAC, and electrical services. They explore forecasting, industry trends, and what makes working at Cellino so unique.
Garrett shares his journey from business degree to HVAC service tech, reflecting on apprenticeships, growth, and the challenges of Buffalo’s heating season.
If this episode inspires you, remember Cellino is here to bring Buffalo families the perfect balance of modern solutions and trusted tradition.
