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Cellino Plumbing, Heating, Cooling & Electric responded to an emergency sewer backup at a single-family home in Lancaster, NY. The homeowner reported slow drains and wastewater backing up inside the home, requiring immediate professional intervention to prevent further damage.
Upon arrival, our technicians began by snaking the main sewer line. During the initial attempt, the cables broke, an early indicator of a severe obstruction. After safely retrieving the equipment, a second pass partially restored flow, providing temporary relief and stabilizing the situation for the homeowner.
To identify the root cause and determine a permanent solution, our team performed a camera inspection of the sewer line. The inspection revealed multiple large root masses infiltrating the pipe, significantly restricting flow and compromising the integrity of the line. After reviewing the footage with the homeowner and explaining all available options, they elected to move forward with a full sewer line replacement using a minimal-excavation method.
This project required balancing immediate emergency relief with a long-term, reliable solution. The sewer line was heavily compromised by root intrusion, making standard repair methods ineffective and full excavation undesirable due to property impact and cost.
The location of the existing sewer pipe, combined with access constraints near the home and municipal connection, required precise planning. Additionally, the homeowner needed partial service restored while awaiting the permanent repair, adding urgency to the initial response.
Cellino’s team coordinated a temporary service solution to restore flow and prevent further backups. Once the homeowner approved the replacement plan, our technicians returned with the necessary equipment to complete the work efficiently and safely using a targeted excavation strategy.
Using a sleeving technique, Cellino replaced the damaged sewer line with minimal excavation, trenching only at the home’s foundation and at the connection point near the town’s PVC main. This approach eliminated the root intrusion issue while avoiding the extensive digging associated with traditional sewer replacements.
The new sewer line fully restored proper wastewater flow and provided a long-lasting solution designed to resist future root damage. By limiting excavation, the homeowner benefited from reduced labor costs, faster completion time, and minimal impact to landscaping and hardscaping.
To ensure peace of mind, Cellino also provided a complimentary follow-up visit prior to final excavation completion, reinforcing our commitment to proactive service and long-term customer satisfaction.
Cellino Plumbing, Heating, Cooling & Electric delivers fast, dependable sewer repair and replacement services across Lancaster and Western New York. From emergency backups and camera inspections to trenchless and minimal-excavation sewer replacements, our licensed professionals are equipped to solve complex underground plumbing issues with precision and care.
If you’re dealing with recurring sewer problems, root intrusion, or an unexpected backup, Cellino provides expert diagnostics, clear recommendations, and financing options to help you move forward with confidence.
Experiencing a sewer emergency? Call Cellino now at (716) 302-4488 or schedule service online for fast assistance.
