MCKINLEY MALL CUSTOMER SERVICE CENTER
(Inside The Mall)
Cellino Plumbing & HVAC
3701 McKinley Pkwy
Suite 825, Buffalo, NY 14219
Hours of Operation
***Due to labor shortages, we have temporarily paused overnight service. We will dispatch up to 9 PM on a first-come, first-served basis.
Our technicians dispatch service calls until 9 PM / 7 days a week. If you have an emergency outside of our regular operating hours, please do not hesitate to call us. After 9 PM, our phone number will direct you to an answering service so you can schedule an appointment or leave a message with the call-taker and we will return your call the following morning.
Technician Service Hours:
Monday-Friday: 7:00 AM – 9:00 PM
Saturday-Sunday: 9:00 AM – 9:00 PM
Our office staff answers the phone during the hours listed below. Outside of these hours, our phones are transferred to an answering service so you will still be able to speak with a live person on the phone to leave a message or book an appointment. One of our office members will contact you once we open the following day.
Office/Phone Hours:
Monday-Friday: 7:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 5:00 PM
After-Hours Answering Service:
Monday-Friday: 9:00 PM – 7:00 AM
Saturday: 9:00 PM – 8:00 AM
Sunday: 5:00 PM – 7:00 AM