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Case Study:

Residential Water Treatment & Tankless Water Heater Upgrade In Lancaster, NY

– Lancaster, NY

lancaster-ny-water-treatment-tankless-water-heater-cellino
sterling-carbon-filter-water-softener-lancaster-ny
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Location:

Lancaster, NY

Property Type:

Single-Family Home

Project Type:

Whole-Home Water Treatment (Sterling Carbon Filter & Water Softener), Rinnai Tankless Water Heater Installation

Client Type:

Residential Homeowner
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Overview

  • Cellino Plumbing, Heating, Cooling & Electric installed a whole-home water treatment system and a new tankless water heater at a single-family home in Lancaster, NY.
  • The water treatment system pairs a Sterling backwashing carbon filter with a Sterling water softener to reduce chlorine, unpleasant tastes and odors, and the minerals that cause hard water.
  • The home’s existing tank-style water heaters were removed and replaced with a wall-mounted Rinnai tankless water heater, with new connections for:
    • Water supply lines
    • Gas service to the new unit
    • Venting
    • Condensate drain
    • Both systems were thoroughly tested after installation to confirm safe, proper operation.
  • Both systems were thoroughly tested after installation to confirm safe, proper operation.

 

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Key Challenges

  • Whole-Home Water Quality: Chlorine, unpleasant tastes and odors, and mineral hardness had to be addressed where water enters the home so every faucet, fixture, and appliance would benefit.
  • Mineral Buildup Risk: Hard water leaves scale inside pipes, fixtures, and water-using appliances over time, which shortens their lifespan and cuts into efficiency.
  • Tank-to-Tankless Conversion: Moving from tank-style water heaters to a wall-mounted tankless unit meant reworking the water, gas, venting, and condensate drain setup the old tanks relied on.
  • Installation Sequencing: The treatment system had to be in place before the new water heater so the tankless unit would receive filtered, softened water from day one.

 

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Our Approach

Cellino handled the project in a planned order, starting with the water itself:

  • Two-Stage Water Treatment: A Sterling backwashing carbon filter reduces chlorine, tastes, and odors, while a Sterling water softener removes the minerals that cause hard water. Together they deliver cleaner, better-quality water to the entire home.
  • Scale Protection Built In: Softening the water at the point of entry reduces mineral buildup in plumbing fixtures, pipes, and appliances, helping them last longer and run more efficiently.
  • Complete Tankless Conversion: The old water heaters were removed, the Rinnai tankless unit was securely mounted to the wall, and all water, gas, venting, and condensate drain connections were installed to support the upgraded system.
  • Treatment-First Installation and Testing: Water treatment went in first, followed by the tankless water heater, and both systems were thoroughly tested to confirm safe, proper operation before handoff.

result

The completed project gives the homeowner cleaner, better-quality water at every tap. With chlorine, unpleasant tastes and odors, and hardness minerals reduced at the point of entry, the home’s water is fresher for drinking, cooking, and bathing.

 

The new Rinnai tankless water heater heats water on demand, providing a continuous supply of hot water instead of relying on the limited capacity of a storage tank. The compact, wall-mounted unit also improves energy efficiency and frees up valuable space.

 

Because the water is softened before it reaches the tankless unit, the new heater, fixtures, pipes, and appliances are better protected from mineral buildup. Both systems were tested upon completion, leaving the homeowner with improved water quality, reliable hot water, and a more efficient plumbing system.

Schedule Water Treatment or Tankless Water Heater Installation in Lancaster, NY

This project reflects how Cellino approaches every home upgrade: the right equipment, installed in the right order, and tested before we leave. Treating the water first protects the new tankless water heater from the start, so the homeowner gets the full benefit of both upgrades for years to come.

 

Cellino Plumbing, Heating, Cooling & Electric provides water treatment and water heater services throughout Lancaster, Depew, Elma, and the rest of Western New York. From water softeners and whole-house filtration systems to tankless water heater installation, our licensed technicians deliver clean, code-compliant work tailored to your home.

 

Is hard water leaving scale on your fixtures, or is your water heater struggling to keep up with your household?

 

Cellino is ready to test your water, assess your hot water needs, and recommend a solution that fits. We bring the same licensed expertise, transparent communication, and flexible financing options to every project, whether it’s a single water softener or a complete water system upgrade.

 

Upgrade your home’s water and hot water. Call Cellino at (716) 302-4488 or schedule your free water analysis online today.

Frequently Asked Questions

Softened water keeps hardness minerals from building up inside a tankless unit’s heat exchanger. Installing water treatment first means the new heater only ever receives treated water, which helps it run efficiently and last longer.

A backwashing carbon filter reduces chlorine, unpleasant tastes, and odors in your home’s water. It periodically reverses the flow of water to flush out trapped particles, which keeps the carbon working without frequent cartridge changes.

A tank water heater stores and reheats a set amount of water, while a tankless water heater heats water only when you turn on a tap. That means a continuous supply of hot water, less standby energy use, and a compact unit that mounts on the wall.

The old water heater is removed, and the tankless unit is mounted to the wall with new water, gas, venting, and condensate drain connections as needed. The system is then tested to make sure it’s operating safely and correctly.

Yes. Cellino Plumbing, Heating, Cooling & Electric installs water softeners, whole-house filtration systems, and tankless water heaters for homes in Lancaster and throughout Western New York. Call (716) 302-4488 to schedule.

Yes. Cellino offers a free water analysis so our technicians can recommend the right treatment system for your home’s water.
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